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The Westin Surabaya
Wiyung, Surabaya
Perfect for nature loversOnly 800 m to Angsa Park and 1.9 km to Graha Natura Park
Perfect for a get-togetherThis place has a living room that you can use.
Dining service availableNo need to go out for meals! This accommodation provides a restaurant.
Near shopping centersOnly 38 m to Coco Batik and 61 m to Pakuwon Mall
Near healthcare facilitiesOnly 1.1 km to National Hospital and 1.9 km to Rumah Sakit Orthopedi & Traumatologi Surabaya
Suitable for your business tripStay productive with business facilities.
Reviews
2 Photos
5.0/54 Dec 2025
Muhammad Bardan ⢠Couple Trip
Pokoknya semua keren, menu the club ok bgt, bariasi menu breakfast banyak bgt, kamarnya, apalagi km mandinya kinclong bgt, dan yg paling wow itu poolnya serasa milik sendiriPopular Facilities
Sports & Recreation
1
Cycling/Mountain Biking
Public Facilities
8
Smoking Room
Air Conditioning
Elevator/Lift
Restaurant
Living Room
ATM/Banking
Swimming Pool
Parking (Free)
Hotel Services
6
Luggage Storage
Wedding Services
24-hour Front Desk
Porter/Bellhop
Laundry Service/Dry Cleaning
Concierge Services
Other Facilities
1
Bikes
Business Facilities
5
Meeting Rooms
Photocopier
Conference Space
Shopping On-site
Projector
Health & Beauty
2
tiket CLEAN
InDOnesia CARE
Accesibility
1
Wheelchair Accessible
Hotel Policy
3
No PCR required
Requires proof of Covid-19 vaccination
Hotel staff has been vaccinated
In-room Facilities
1
Shower
Transportation
2
Airport Transfer (Surcharge)
Taxi Service
Connectivity
2
Television
Free WiFi
Location
See maps
Pakuwon Mall, Jl Puncak Indah L, Surabaya, East Java, IDAll distances are measured in straight lines. The actual travel distance may be different.
Accommodation Rules
Check-in Procedure
Check-in3:00 PM-anytime
Check-out12:00
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Want to check in early? Fill out the Special Requests form on the booking page.
More Policies
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
About The Westin Surabaya
The Westin Surabaya offers the experience of staying at a 5-star hotel in Surabaya and is connected to the Pakuwon Mall Surabaya shopping centre. This property has a 24-hour fitness centre, 3 outdoor swimming pools, ballroom and the largest convention centre in East Java.
Offering views of Surabaya City, each room is equipped with air conditioning, a flat-screen TV and 24-hour room service. Shower and toiletries White Tea Aloe Bath & Body Set are available in the bathroom. Some rooms also have a bathtub.
Guests can enjoy meals at Magnolia Restaurant which serves Asian and Western food. Enjoy a relaxing time with snacks and cocktails at the Sky Lounge within the hotel area. Other dining options are also available around the property.
The staff at the property can assist you with laundry/dry cleaning and concierge services. Guests can take advantage of the golfing facilities at Pakuwon Golf & Family Club or work out at the hotel's 24-hour WestinWORKOUTÂŽ Fitness Studio.
The Westin Surabaya is 900 meters from Lenmarc Mall Surabaya shopping centre and 3 km from Surabaya State University. The nearest airport is Juanda International Airport, 23.8 km from the property. Airport shuttle service can be provided upon request.
Room Type and Price
General Information The Westin Surabaya
About The Westin Surabaya
The Westin Surabaya is a luxury 5-star hotel offering a premium staying experience in Surabaya. This property is directly connected to Pakuwon Mall Surabaya, one of the largest shopping malls in the city, making it easy for t-mates to access various entertainment and shopping options without having to travel far.
Designed to provide ultimate comfort, the hotel offers beautiful views of Surabaya City from every room. Each room is equipped with modern facilities such as air conditioning, a flat-screen TV, 24-hour room service, and premium White Tea Aloe Bath & Body Set toiletries. Some selected room types even feature a bathtub for a more private relaxing experience.
Why Stay at The Westin Surabaya
Staying at The Westin Surabaya offers various conveniences, especially for t-mates who value practicality and luxury. This hotel is highly suitable for business trips as it is equipped with business facilities to support your productivity. Additionally, the location is very strategic for shopping enthusiasts, being only steps away from renowned shopping spots. For t-mates traveling with family or groups, the accommodation provides spacious living rooms in some room types, making gathering time warmer and more comfortable.
Location and How to Get There
The Westin Surabaya is located at Pakuwon Mall, Jalan Puncak Indah L, Surabaya, East Java. Its location is highly strategic and easily accessible from various transportation hubs. If t-mates are traveling by air, the hotel is approximately 23.8 km away from Juanda International Airport. The accommodation also provides an airport shuttle service upon request to ease your journey. From the nearest station or terminal, you can easily use online transportation or local taxis straight to the Pakuwon Mall area where the hotel is situated.
Room Types and Rates
The Westin Surabaya offers a selection of luxurious room types that can be tailored to your accommodation needs. Each room is modernly designed with Westin's signature premium bedding to ensure the best quality of rest. Some room types also feature spacious living room areas and bathrooms with bathtubs. To check the latest rates and room availability, t-mates can directly view them on the tiket.com application and enjoy various exciting promos.
Enjoy Various Facilities at The Westin Surabaya
WestinWORKOUTÂŽ Fitness Studio
T-mates can maintain their physical fitness during their stay by utilizing the 24-hour fitness center equipped with complete and modern exercise equipment.
Outdoor Swimming Pools
The hotel features 3 spacious and comfortable outdoor swimming pools, ideal for refreshing yourself or relaxing under the bright Surabaya sky.
Ballroom and Convention Center
As the provider of the largest convention center in East Java, this facility is highly ideal for hosting various large-scale events, from business conferences to grand wedding parties.
Magnolia Restaurant
T-mates can enjoy a culinary adventure with a variety of delicious Asian and Western dishes prepared by professional chefs right inside the hotel area.
Pakuwon Golf & Family Club
For golf enthusiasts, this accommodation offers access to golfing facilities located near the hotel area to spend your leisure time.
Tourist Attractions Near The Westin Surabaya
Dive Wonderful Indonesia
For t-mates seeking exciting activities or wanting to try diving, this outdoor attraction destination is located 2.3 km from the hotel.
Orchard Surabaya Apartment
This nearby landmark is situated around 140 meters from the hotel and is one of the modern areas located close to the property.
Coco Batik
This shopping destination, which offers a variety of high-quality batik product choices, is located very close, just 38 meters from the hotel.
Culinary Places Near The Westin Surabaya
Jong Java Indische Recipe
This restaurant serves various local dishes with authentic signature recipes, located very close to the hotel, just about 34 meters away.
Tips for Staying at The Westin Surabaya
Why Book at tiket.com
Booking hotel rooms at tiket.com is easy and highly rewarding! You can get various exciting promo offers, best price guarantees, and a quick booking process. Enjoy the Simple Reschedule and Easy Refund features that make it easy for you to modify your travel plans hassle-free. All bookings also come with cleanliness standards to ensure your comfort and safety while staying at The Westin Surabaya.