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Bedroom 1, Grand Mildom Hotel, Almaty
Exterior & Views 2, Grand Mildom Hotel, Almaty
Bathroom 3, Grand Mildom Hotel, Almaty
Food & Drinks 4, Grand Mildom Hotel, Almaty
Sport & Beauty 5, Grand Mildom Hotel, Almaty
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Hotel

Grand Mildom Hotel

Almaty, Almaty

The Fun Awaits

Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a sauna.
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

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3.8/5
GoodFrom 17 reviews
5.0/520 May 2025
JEONGYUN • Family Trip
The hotel facilities were clean and the beds were comfortable. I used room 901, and the TV and single sofa were placed far apart. The iPad was not mirrored on the smart TV. Other than that, I was satisfied and would use it again.
5.0/52 Nov 2024
bashir • Couple Trip
Everything is perfect but the only thing the breakfast area is too small for that many guests and a little bit pricey
5.0/531 Oct 2024
Jelena • Family Trip
My parents stayed at Grand Mildom and absolutely loved their experience with the hotel! The hotel staff and service were excellent. They were really impressed with breakfast buffet They loved their room and bed was extremely comfortable. In overall, they will definitely come back again.
5.0/52 Oct 2024
Muya • Solo Trip
Close to Dystyk Plaza and other convenient areas
5.0/514 Jan 2024
Dukhyung • Family Trip
깨끗하고 쇼핑몰과 가까워 여행하기 편했습니다
5.0/526 Jun 2023
HYUN HO
도움이 되었습니다. 푹 쉬게 할 수 있는 방 배정을 해주셔서 편하게 업무를 볼 수 있었습니다.
5.0/518 Jun 2023
Kwang Yeol
시설, 가성비 모두 좋아요
5.0/530 Mar 2023
Anna • Family Trip
The stuff was great!! Big thank to Sabina!!! Very helpful and kind stuff, each person who works here made my parents vacation amazing! Will definitely be back soon ❤️
4.0/511 Sep 2023
roman • Family Trip
The hotel is new and very well located. There is a large mall with restaurants across the street and more restaurants walking diстаnce. The staff is very friendly, although somewhat inexperienced. The lobby area is too small, so is the breakfast area. Breakfast itself is very good though. Bathroom in the room is very modern, but inconvenient Other than that, I was happy with the room. Housecleaning was a challenge. They never cleaned until late in the afternoon or evening. Nevertheless, in my opinion, the positives outweigh the negatives. I would stay here again were I to visit Almaty in the future.
3.0/516 Apr 2026
Hongrae • Solo Trip
위치적인 장점을 제외하고 별로임
3.0/523 Mar 2026
MASAYUKI
ショッピングモールが近い。スタッフは対応いい。設備は古い。
3.0/529 Jul 2024
Shashi • Solo Trip
Hotel staff are welcoming and friendly. The room was comfortable. The breakfast was good. However, the manager & a Staff member due to their improper communication let me down badly - I was made to believe that I would be arranged with another room after I decided to extend my stay, but on the day, they ended saying the hotel was full & I had no option but to go stay in different hotel for 3 nights/4 days. It was a bad exit
3.0/53 Mar 2024
JINHO
숙소는 전반적으로 나쁘지 않았습니다만 9층으로 배정받았는데 방에서 담배냄새가 너무 심했어요.
3.0/515 Aug 2023
H Blair
Typical mid-range property in good location. What cost them stars - ineffective A/C combined with extremely thick duvet. The bed was as hard as a rock. Not a lot of sleeping
3.0/519 Jul 2023
Valentina • Family Trip
The location was exceptional! I needed a hotel near the US consulate and shopping area and the hotel met all my expectations.The staff was responsive and nice. AC did not work enough to cool dawn the room. It was pretty stressful for my elderly mom.The 9th floor was extremely loud because they have a night bar on the same floor. Be aware in case you need a good rest. The restaurant service took forever but their food was excellent.
2.0/519 May 2023
Verified traveler
Non tornero mai piu in questo hotel
1.0/524 Oct 2023
Verified traveler
Booked this hotel because my flight was lat night wanted rest for 6 hours. Left a request note that I paid for over night stay but only stay 6 hours early check in if it’s available. When I arrived, it was 1PM a lady at the reception unpleasantly looked at me said check in is 2PM come back in an hour. I explained, if early check in is possible that I am only staying for 6hours. I was asked to wait for 10 mins. I waited in the lobby that I was the only one who was waiting to check in. After waiting over an hour, I saw this most unpleasant receptionist was talking and laughing to her colleague looked did not care how long I was waiting to check in, so I came up to her and asked again if my room was ready, She said “ok passport” She was not going to call me, or help me check in until I asked her again. I was sitting and waiting just 5 meters from her. And I was the only one in the lobby waiting. After 6 hours of staying, I checked out, same receptionist. Whoever comes to the reception desk, she doesn’t look seem to care. I had to ask again wanted to check out. She said “minibar?” I said no. She said “ okay you go bye” I visited over 80 countries and stayed over hundreds of hotels and this was the worst check in and check experience. How she looked at the guest, the way she talked to the guest and how she treated guest was most unpleasant she has no understanding of customer service. This receptionist needs to work somewhere else.

Location

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172 Dostyk Ave, Almaty, KZ
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in2:00 PM-midnight
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

About Grand Mildom Hotel

Grand Mildom Hotel Location
With a stay at Grand Mildom Hotel in Almaty (Medeu District), you'll be within a 15-minute drive of Shymbulak Ski Resort and Dostyk Plaza. This hotel is 0.6 mi (1 km) from Colibri and 0.8 mi (1.3 km) from National Museum of Kazakhstan.

Grand Mildom Hotel Facility and Service
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna.

Grand Mildom Hotel Rooms
Make yourself at home in one of the 112 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

Restaurant and Cafe
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Room Type and Price

Tue, 11 Aug 2026 - Wed, 12 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children