Hotel>Nairobi>Langata>Nairobi West>Nairobi Upperhill Hotel

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Accommodation Rules

About

Hotel

Nairobi Upperhill Hotel

Nairobi West, Langata

The Fun Awaits

Perfect for nature loversOnly 1.9 km to Uhuru Park and 2.2 km to Central Park

Near shopping centersOnly 2.6 km to City Market

Reviews

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2.1/5

BadFrom 21 reviews

5.0/517 Jul 2019

Verified traveler

My stay was amazing!

4.0/515 Aug 2019

Verified traveler

They do not changed my duvet and my pillows was sdme like 3 days

4.0/529 May 2019

Verified traveler

A beautiful and quiet place to stay, either short or long term. The proprietor is the best host ever! The hotel bar and music is very good.

4.0/526 May 2019

Stephen • Couple Trip

Hello, Nairobi Upper hill hotel is well situated, however the staff are not well armed with information and power to address issues raised by the clients.

4.0/510 May 2019

Carlo

Clean and well maintained, staff are friendly and helpful. A good accommodation in the Upper Hill area.

4.0/57 Feb 2019

Verified traveler

This is a good establishment and well situated, the cost is fair, at the time of my stay however the elevators were not working, the breakfast fare should be revised too.

3.0/524 Jun 2019

Eric • Family Trip

I did not set any expectations since I had read the reviews (which were not so good) and the hotel was cheap. All I wanted was a room to lay my head down because I had events to attend within the city and did not want to drive home to Kajiado county. The room was ok. Water was luke warm. Appears there was a power issue when I checked in however they got a generator. I believe the place needs a facelift. It is in a good quiet location and it can do so much better with a little attention.

3.0/521 Nov 2018

Verified traveler

Poor workmanship of the property. No hot water in my shower.

1.0/524 Dec 2020

Samson • Couple Trip

The hotel was closed down, yet my booking was accepted and payment received

1.0/528 Nov 2020

nathan

The premises are good but "under renovation" goes the claim from the receptionist. No power, a noisy generator was running which was switched off at 2am! Only 1 light bulb above the bed, no warm water, no tv, no food services! No running water after the generator was turned off! I moved to another hotel.

1.0/515 Mar 2020

Verified traveler • Family Trip

Nothing. No power. Dirty. Lift out of service. No tv .

1.0/511 Nov 2019

Abraham

The experience of my stay at Nairobi UpperHill Hotel was awful. The place is abandoned, both the hotel and the neighborhood. The hotel is old and unrepaired. The walls have mold due to water soaking in them. The corridors are dark with no lights, I was actually scared for the first night thinking that probably someone might attack me. It does not look secure at all. The bathrooms are old and worst of all not hot water. It was a nasty experience! The photos on the web are very deceptive

1.0/511 Oct 2019

Verified traveler • Solo Trip

Aucun point positif, chambre sans eau chaude, pas d'ascenseur, hygiène laisse à désirer, je ne fais que constater, je n'y suis pas resté j'ai préféré me rendre dans un hôtel avec de meilleures prestations, Quand au restaurant vérifié vos tasse la mienne était sale avec des poils à l'intérieur !!

1.0/524 Jun 2019

Verified traveler • Couple Trip

Constant interruption of electric and internet. No TV service although there was one in the room. Quality of food was horrible. Rooms were in desperate need of repair. Rooms were not what was advertised on Expedia website. Water was cold for most of time. Power for for hotel was dependent on a generator constantly running. Workers operated a kitchen at times with no electric or running hot water.

1.0/528 Nov 2018

Verified traveler • Couple Trip

This place was horabke wont recommrnd anybody to stay hare, stuff are un proffesion and big thieve

1.0/510 Jul 2017

Lisa

Arriving at the hotel at 1400 I was very hungry so asked for lunch. I was directed to the 'restaurant' where I was told I could order 'Fried fish and potatoes or fried fish and potatoes'. No choice. The fish would have been OK if it had all been cooked but some was not cooked properly; although the hotel cat was grateful. I went up to my room and only had a light bag, which was good as the lifts did not work. The room appeared OK, until I found the 'present' that had been left in the toilet. I did not expect to have to try to flush away and clean excrement on arrival in my room. I asked to borrow an iron and ironing board but was only given an iron (dressing table top had to suffice). Before I went to shower (I was going to a ball) I asked for a hairdryer to be told they had none and then to top it all they also had no hot water. I gave up and went to another hotel.

1.0/524 Aug 2016

Better options

No power when we arrived. Elevator never worked. Room was in terrible shape and supplies were already used prior to arrival. This is a bad hotel

1.0/531 Jul 2016

Mercy

I was very disappointed during my stay at this hotel. I hired a cab from the airport, the cab driver who is very familiar with other hotels in the area could not locate this one, he tried calling the hotel several times since I had the number for the hotel but no one answered. Finally we found it, the dirt road leading to the hotel is full of pot-holes and the public transportation is far away so you have to get a cab. On arrival we had to carry our luggage upstairs since the elevator did not work, I had to ask for more hangers since there was only one , there was 1 bath towel, no washcloth, the bed was so hard, I had to check the following day to make sure there was a mattress. I went for breakfast around 8:30, I was the only one in the dining area, the breakfast was just okay, they only gave me 1 piece of toast, 1 sausage and and a very dry omelette and tea. I only saw one lady who was a guest in the lobby, and she was not happy about the service. The staff just behaved like they were in their home.I felt I could not trust them so I told them I didn't want room service, I asked for soap and a wash cloth, I was given a dirty wash cloth which was taken from another room, I handed it back and showed her the dirt spots, she didn't bring another one so I locked my room and left. When I came back at night, I found the TV on and the bed was made but the bed-sheets had dark spots on them, I was disappointed by the invasion of privacy and poor service so I checked out immediately.

1.0/511 Jul 2016

Felician

Disappointed

1.0/55 Jun 2016

Verified traveler

I stayed at the hotel for 3 nights. It was an absolute nightmare The elevator did not work The room was changed on 2nd night The wifi did not work They did not let me speak to the manager. I asked for a refund and they did not let me speak to anyone in the management Worst hotel. Worst location

Location

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Upper Hill,mawensi road, Nairobi, KE

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in2:00 PM-11:30 PM

Check-out11:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Want to check in early? Fill out the Special Requests form on the booking page.

About Nairobi Upperhill Hotel

Nairobi Upperhill Hotel Location
With a stay at Nairobi Upperhill Hotel in Nairobi (Upper Hill), you'll be within a 5-minute drive of Strathmore University and Kenya Railway Golf Club. This hotel is 2.1 mi (3.4 km) from Nairobi Railway Museum and 2.2 mi (3.5 km) from Royal Nairobi Golf Club.

Nairobi Upperhill Hotel Facility and Service
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Nairobi Upperhill Hotel Rooms
Make yourself at home in one of the 46 guestrooms. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Restaurant and Cafe
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Quench your thirst with your favorite drink at the bar/lounge.

Room Type and Price

Wed, 22 Jul 2026 - Thu, 23 Jul 2026 (1 night)

1 Room, 1 Adult, 0 Children