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Exterior & Views 1, Alaya Tulum, Cozumel
Sport & Beauty 2, Alaya Tulum, Cozumel
Bedroom 3, Alaya Tulum, Cozumel
Public Area 4, Alaya Tulum, Cozumel
Bathroom 5, Alaya Tulum, Cozumel
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Hotel

Alaya Tulum

Cozumel, Quintana Roo

Reviews

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4.8/5
FantasticFrom 100 reviews
5.0/527 Jun 2026
Taylor J • Couple Trip
Place is amazing but Tulum is definately not what it used to be. Was a ghost town and town restaurants are a rip off
5.0/511 Jun 2026
Ana • Trip with Friends
Muy buena ubicación, no tiene alberca pero tiene acceso gratuito a varios hoteles que si cuentan con alberca Diario te dan una bebida de cortesía Si regreso
5.0/57 Jun 2026
Jonathan • Couple Trip
This was an exceptional place to stay. From the moment we arrived, the staff went above and beyond to make our experience memorable. Their hospitality was warm, attentive, and genuinely welcoming. The views were absolutely stunning and provided the perfect backdrop for a relaxing getaway. The food and drinks were excellent, making it easy to enjoy a great meal on-site when we didn’t feel like venturing into town. For those who do want to explore, the location is ideal—there are numerous shops, restaurants, and conveniences just a short five-minute walk away. One of the highlights of our stay was the romantic dinner I arranged for my wife and me. The staff did a phenomenal job with every detail, creating a beautiful and intimate experience that exceeded our expectations. The service was impeccable, and it became one of our favorite memories from the trip. We thoroughly enjoyed our time here and would not hesitate to return. Highly recommended for anyone looking for a beautiful location, outstanding service, and a truly memorable stay.
5.0/53 Jun 2026
Balraj Naraine • Couple Trip
We celebrated our 25th anniversary with a seven day trip to Tulum. The Alaya was a great place to stay. The staff is courteous and friendly. The rooms are spacious and well maintained. The location is quiet but within walking distance of amenities. We enjoyed our stay and highly recommend this hotel.
5.0/529 May 2026
Faizneen • Couple Trip
Very friendly staff. Good service. Clean hotels. Good size rooms. Good breakfast options.
5.0/528 May 2026
Maria • Solo Trip
Beautiful , very calm and peaceful !
5.0/528 May 2026
Zinnia • Family Trip
Pure magic in Tulum—thank you Rodrigo, Sofia, and Daniel! If you are looking for a calm, beautiful beachfront escape in Tulum with a wonderful, zen atmosphere, Alaya is the place. The design seamlessly blends into nature, and the hospitality is next level. The staff is beautiful and incredibly helpful. Huge thanks to Rodrigo, Sofia, and Daniel for their exceptional care; they truly treat the property like their own and make you feel like family.
5.0/527 May 2026
Nicole • Trip with Friends
Excellent service and gorgeous location. They set us up with bikes for easy transportation, helped us book a return car to the airport, and also had breakfast and took our order the night before so we can have it quickly in the AM because we were leaving early. Great service!
5.0/527 May 2026
RonNisha • Solo Trip
My stay at Alaya Tulum was absolutely beautiful. The entire experience felt peaceful, tranquil, and intentionally curated for relaxation. The staff was incredibly warm, attentive, and helpful from beginning to end, and the hospitality truly stood out. Room service was amazing, and they consistently made sure I was comfortable and well taken care of throughout my stay. I also appreciated the thoughtful birthday touches — the champagne and cake made my celebration feel extra special. If you’re looking for a place with calming vibes, excellent service, and a memorable experience in Tulum, I highly recommend Alaya. I would definitely return.
5.0/526 May 2026
Ahnaf Tazwar • Couple Trip
Everything was clean and the staff was extremely professional and helpful whenever we reached out.
5.0/523 May 2026
madhavi • Trip with Friends
Todo
5.0/511 May 2026
Arianna • Trip with Friends
We had a great time , everyone was very attentive. The view from our room was breathtaking!!
5.0/52 May 2026
Lysanne • Couple Trip
Super propre, les chambres sont entretenues deux fois par jour, matin et soir. Vue sur la plage. Très calme. Personnel accessible, sympathique et respectueux. Je recommande fortement!
5.0/51 May 2026
Jonathan • Couple Trip
Had a great stay at Alaya lovely location and staff so helpful . The kitchen staff were so nice too David and Carlos were so helpful . Generally a nice hotel and good staff . Nothing bad to say …. We will be back !
5.0/57 Apr 2026
Cristobal
Fantastic stay!
5.0/523 Mar 2026
Michel • Family Trip
Very peaceful place. Staff is super friendly. Food and drinks are lovely. I enjoyed the morning yoga and meditation. The beach loungers could use some repairs.
5.0/522 Mar 2026
Calum • Couple Trip
Comfortable, friendly and relaxing stay with plenty to do! My stay at Alaya Tulum was amazing, from the moment I booked my stay I was contacted via WhatsApp by the service desk to confirm transportation to the hotel and to answer any questions I may have. Upon arrival me and my girlfriend got a couple complimentary drinks and even a welcome bottle of sparkling wine in our room. The property has a nice natural setting and full of palms, trees and climbing vines amongst the rooms. There are little notes around pointing out wild critters that may pass through the grounds at night (raccoons, coati, stripped iguanas and opossums). The beach is kept clear and clean each day and offers a great swimming spot at low tide. Or you can chill on the lounge chairs with coconuts or drinks from the hotel. The hotel not only offers daily yoga sessions in the mornings but every now and then meditations. The yoga was a pretty great way to stretch out before a snorkel trip. There are also many excursions you can book through the hotel like the biosphere tours, snorkelling, ruins tours and cenote visits or you can rent some bikes and go do some cenote hopping. The staff were so helpful, friendly and welcoming. Erik and Sofia were always at the front desk to help with questions or to make arrangements. Marcelo always made me and my girlfriend feel at home at Alaya Tulum if we ordered drinks he would happily offer to bring it to our rooms if we wanted and reccomended some great drinks.
5.0/513 Mar 2026
Annette • Couple Trip
Vi havde nogle fantastiske dage på Alaya i Tulum. Selve hotellet, værelserne, maden og ikke mindst personalet var fantastisk 👋 Vi vil helt sikkert komme tilbage. Annette Denmark
5.0/53 Mar 2026
Malini • Couple Trip
Ocean front room was perfection! Watching the sun rise over the ocean from bed, having breakfast served on the patio while watching the waves, listening to the sounds of the surf while drifting off to sleep all made the trip magical! All the staff were lovely, food and drinks were delicious and perfect location on the beach! Highly recommend for anyone looking to relax.
5.0/51 Mar 2026
Rodney • Trip with Friends
We really enjoyed our stay at Alaya Tulum. Accommodations were nice. Clean, comfortable room with easy access to the beach. Quiet resort with great staff. Would recommend.

Location

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Carretera Tulum Boca Paila Km 8.3, Tulum, QROO, MX
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-9:30 PM
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

About Alaya Tulum

Alaya Tulum Location
Located in Tulum (Zona Hotelera), Alaya Tulum is steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve. This hotel is 6.8 mi (11 km) from Tulum Mayan Ruins and 4.5 mi (7.3 km) from Playa Paraiso.

Alaya Tulum Facility and Service
Treat yourself with massages and facials. You can take advantage of recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Alaya Tulum Rooms
Make yourself at home in one of the 20 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided daily.

Restaurant and Cafe
Satisfy your appetite for lunch at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar.

Room Type and Price

Sun, 04 Oct 2026 - Mon, 05 Oct 2026 (1 night)
1 Room, 1 Adult, 0 Children