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Bathroom 3, Hotel Isla Zamna, Isla Mujeres

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Reviews

Location

Accommodation Rules

About

Hotel

Hotel Isla Zamna

Isla Mujeres, Quintana Roo

The Fun Awaits

Perfect for nature loversOnly 455 m to Norte Beach and 3.6 km to Costa Occidental de Isla Mujeres National Park

Tourist attractions nearbyOnly 2.7 km to Dolphin Discovery

Reviews

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2.8/5

OkayFrom 10 reviews

5.0/514 Apr 2018

Mirs

El personal del hotel es muy amable y dispuestos a ayudar, yo soy vegana y como tenia el desayuno incluido hablaron con el restaurante para asegurarse que podían hacer un menú especial para mi. El hotel es muy céntrico y esta a un par de cuadras de Playa Norte y el centro, también hay un Oxxo enfrente y tienen un restaurante/bar en el rooftop donde la comida y la bebida son muy buenas, sobre todo la bebida, el bar man es lo máximo! Como recomendación les diría que cambiaran las cortinas porque el sol entra desde las 7am que sale el sol por lo que no se puede dormir después de esa hora y que hablaran con los vecinos para que no pongan música muy fuerte tan temprano por la mañana.

4.0/518 Feb 2019

Thierry • Trip with Friends

Hôtel actuellement en transition, mais avec un très bon potentiel. la terrasse sur le toit n'était plus exploitée, mais excellent plan le jour ou elle le sera à nouveau. Le personnel est serviable et fait de son mieux, mais en cours d'apprentissage. Attention, toutes les chambres n'ont pas une vue sur l'extérieur, mais si on est plongeur, c'est juste un pied à terre. Il n'en faut pas plus. Je reviendrai dans cet hôtel.

4.0/513 Feb 2019

Verified traveler • Solo Trip

Overall the staff are really helpful and nice. There were some issues with the room. My safe didn't work in that it was locked shut from a previous user, and the staff couldn't open it. At times the safe's low battery alarm would chirp, which was distracting, but this wasn't continuous. Again the staff couldn't disable the alarm since it was locked shut. Housekeeping was sub-par. There were pillows without pillowcases and the comforter had visible brown stains. Sometimes I wasn't given new towels even though I put my used ones on the floor after a few uses. I was only given water on the first day. In the end, I had to take a few trips to the front desk to get fresh towels, new water bottles, etc., which was no big deal. On one night a group of boisterous guests returned at 1:30 am. They proceeded to have a loud conversation in the hallway for approx 30 min, which echoed throughout the entire hotel. I would have thought that the staff member at the front desk would have asked them to lower their voices, but this did not happen.

4.0/511 Dec 2018

Verified traveler

I was unhappy with the room with no windows upon check-in but I asked for a balcony room and got it. It was great. The front desk agent was trying to charge me after I gave him a receipt from Travelocity Paying already. Clerk needs more training. But overall very happy at the place.

4.0/520 May 2018

Verified traveler

Great location, clean, and great staff. Only issue I had was the street it is on was rather loud at night. Earplugs fix this though. Is a couple of minutes walk from the ferry and from the beach. Is in the middle of all the shops and food.

3.0/527 May 2019

Verified traveler • Family Trip

El lugar no está mal para ir solo a dormir ***, la ubicación ideal por que todo lo encuentras caminando, el oxxo cruzando la calle, pero la verdad no regresaría, en la habitación había una cucaracha, manchitas en las sábanas, los muebles del baño se ven descuidados, y el ruido es exagerado***, que realmente no duermes. Solo el chico que nos atendió al check in muy amable.

3.0/55 May 2019

Verified traveler

Safe didn't work - no fridge in room - that was the biggest issue - been visiting Isla for 12 years now, this is the first hotel I remember with no fridge. Staff friendly. Great location.....would have been good to

3.0/52 Mar 2019

Holly • Couple Trip

The room was very, very small. Small bedside tables but no electrical outlets nearby for charging phones. Small closet. No table/desk or chair in the room. Large curtained window looking out in to the hallway. Small window on opposite wall that you could not see out of because of how high it was placed. Room was clean. We only stayed 2 nights. Came back after a long day at the beach looking forward to cleaning up before dinner only to find there was no water and no estimated time of repair. I was back on a few hours later when we returned. This is an ok place for a very short stay. Compared to other places we've stayed on Isla at this price this hotel is not a great value fo price.

3.0/58 Feb 2019

Fiona

The hotel is located very centrally and close to the ferry terminal, so getting to the beach, shops, restaurants and bars was very easy and convenient. The room was clean but the furniture on the balcony could be replaced as one of the chairs was falling apart. The staff were friendly and welcoming. The negatives were that it is next to a late-night taco shop so at 4-5am the noise emanating from next door by late-night revellers kept me awake. Also, the shower drain was blocked so it flooded the bathroom and the bedroom partly, which wasn't great.

3.0/57 Jan 2019

Traveller

Location is great - 2 minutes walk to the beach and 5 minute walk to the ferry terminal. Staff struggled with English. Very noisy and thin walls - could hear fellow guests at night. No hot water the first 24 hours of arrival - hot water system wasn’t working. Leaking air conditioner and broken towel rail.

3.0/521 Dec 2018

ROLDAN

Si quieres descansar, este hotel no es una buena opción. Es demasiado ruidoso. Entra el ruido de la calle, de los demás clientes. No pude descansar por el ruido. El baño es incómodo. En general buena ubicación.

3.0/514 Jun 2018

Verified traveler • Trip with Friends

The best part is the close proximity to the pier / 7-8 minutes walk. Poor layout of the rooms. Windows leaked. Poor water pressure. Poor value. Good service at breakfast.

3.0/55 May 2018

Anna • Trip with Friends

I consider this more of a renovated hostel was clean staff very nice The room itself is clean but the bathroom is very small and I’m 5’0” We had the room overlooking the street and we we’re woken up at 6 am with music and general noise,which I know was our fault but it was the only one with a balcony or a window.the receptionist we dealt with was more than accomodating

2.0/522 Jul 2019

Verified traveler • Family Trip

Lo único bueno que tiene es su ubicación, muy céntrico pero aun así no me quedaría ahí de nuevo. De las 3 personas que nos recibieron en el turno de la mañana y de la tarde, solamente la chica chaparrita fue amable y atenta, las otras dos personas pésima actitud de servicio. El baño de nuestro cuarto con suciedad casi por todos lados y suciedad de la persona anterior (peor aún).

2.0/51 Apr 2019

The first room was small, television did not work and has roaches. The second room the television did not work.

2.0/52 Mar 2019

Verified traveler • Family Trip

Pros: excellent location, 5 minute walk from the ferry terminal, 10 minute walk to Playa Norte. Staff was nice. Wifi worked well. There’s a 24hr taco joint, La Cochi-loka next door. Tacos were amazing! Now, the cons: room was small, towels were run down with holes, no hot water for the shower, room had a mildew odor. Coffee service consisted of instant coffee with powdered creamer. Water kettle didn’t work so I had to microwave the water but then I noticed ants in the water kettle. Photos from hotel website are not accurate to reality. Hotel is more run down than is depicted in the photos.

2.0/519 Feb 2019

Rolf • Couple Trip

Litet enkelt hotell med bra läge. Små rum, vissa utan fönster. Inte den bästa städningen, bra med handdukar dock ingen strandhandduk.

2.0/517 Jan 2019

Verified traveler

Buena ubicación, la habitación y en especial el baño tenían un olor a cloacas nauseabundo. La ropa de cama y toallas sucias. La ducha no tiene espacio para el ingreso de una mujer embarazada, y no funciona el agua caliente. Poca empatía por parte de los empleados. Hay mejores opciones por mismo e inferior precio.

2.0/514 Jan 2019

JOSE

It is ont close to the beach Room is not clean at all Shower dirty whit hairs from previos guest Hotel facilties does not worth the money amount

1.0/525 Feb 2019

Verified traveler • Family Trip

The room did not have the extra blanket as I requested instead it had a small less than than twin size blanket. The room did not have any toliet paper nor the remote for the A/C which is the only way to turn it on. The toilet first time flushing it over flowed. No hot water. The manager the next morning had a problem with us because we had a friend come up to room. When I addressed the issues with her on the above said she just stared and stated that they do not have any extra blankets and see cannot help that her staff could not find the remote that was to be given at check-in.

Popular Facilities

WiFi

tiket Green

Airport Transfer

24-hour Front Desk

Children Facility

Sports & Recreation

Hiking

Kids Facilities

Babysitting or Childcare (Surcharge)

Babysitting or Childcare

Hotel Services

Hotel Safe

Concierge Services

24-hour Front Desk

Food & Drinks

Refrigerator

Info

No Elevators

Hotel Policy

Smoke-free Property

In-room Facilities

Patio or terrace

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

Shuttle Service

tiket Green

Connectivity

Free WiFi

Wired internet (Free)

Location

See maps

Av Francisco I Madero manzana 4 lote 10, Isla Mujeres, QROO, MX

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-11:00 PM

Check-out12:00 PM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

About Hotel Isla Zamna

Hotel Isla Zamna Location
With a stay at Hotel Isla Zamna, you'll be centrally located in Isla Mujeres, just a 3-minute walk from Isla Mujeres Ferry Terminal and 7 minutes by foot from North Beach. This hotel is 0.4 mi (0.7 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 4.6 mi (7.3 km) from Punta Sur.

Hotel Isla Zamna Facility and Service
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Hotel Isla Zamna Rooms
Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Restaurant and Cafe
Quench your thirst with your favorite drink at the bar/lounge.

Room Type and Price

Sat, 25 Jul 2026 - Sun, 26 Jul 2026 (1 night)

1 Room, 1 Adult, 0 Children