Hotel>Quintana Roo>Isla Mujeres>Rustic Hotel Isla Mujeres

Others 1, Rustic Hotel Isla Mujeres, Isla Mujeres

Exterior & Views 2, Rustic Hotel Isla Mujeres, Isla Mujeres

Public Area, Rustic Hotel Isla Mujeres, Isla Mujeres

Bedroom 4, Rustic Hotel Isla Mujeres, Isla Mujeres

Bathroom 5, Rustic Hotel Isla Mujeres, Isla Mujeres

See all photos

General Info

Reviews

Location

Accommodation Rules

About

Hotel

Rustic Hotel Isla Mujeres

Isla Mujeres, Quintana Roo

The Fun Awaits

Perfect for nature loversOnly 414 m to Norte Beach and 3.5 km to Costa Occidental de Isla Mujeres National Park

Tourist attractions nearbyOnly 2.6 km to Dolphin Discovery

Reviews

See all

3.6/5

GoodFrom 20 reviews

5.0/527 Jun 2026

Omar Alejandro • Family Trip

La verdad nos atendieron súper bien. Rubén en recepción muy atento, nos dio muy buena recomendaciones y nos apoyó en todo lo que necesitamos. Excelente opción, esperamos volver pronto.

5.0/514 Jun 2026

Jessika • Family Trip

Excelente ubicación Habitación limpia y segura Si volveria

5.0/510 Jun 2026

Cirse • Family Trip

Buena ubicación cerca de la playa

5.0/514 Apr 2026

Manuel • Family Trip

Excelente lugar y muy buena ubicación, A dos minutos caminando del ferry y unos 10 minutos caminando a playa norte 👌

5.0/515 Feb 2026

Jen • Trip with Friends

Hotel céntrico, cómodo, limpio. Perfecto para estancias cortas.

5.0/520 Jan 2026

Daniel • Trip with Friends

Bra tryck i duschen.

5.0/518 Jan 2026

Nicolás • Family Trip

Muy amables y excelente ubicación.

4.0/511 May 2026

Patricia • Family Trip

Excelente ubicación a unos 2 min caminando de ultramar, 10 min de playa norte caminando, el personal fue amable.

4.0/513 Apr 2026

Adam Joseph • Family Trip

Good for a quick stay. Don’t expect much. Clean, simple and convenient! Perfect for a quick weekend stay. Staff pretty much leave you alone. No one really helps. They aren’t even there much. There was a lady at the desk once or twice but she didn’t even look up form her phone to acknowledge us. No towels or blankets.

4.0/511 Apr 2026

Kevin • Solo Trip

The rooms were very good. It didn’t have a fridge and the bathroom was small. But very good experience.

4.0/530 Mar 2026

Alberto • Family Trip

La TV muy antigua y ni siquiera la pudimos ver.

4.0/520 Dec 2025

José Neguib • Family Trip

La habitación es pequeña pero limpia y confortable. La ubicación es lo mejor del hotel a 2 cuadras de la terminal de ultramar y cerca de playa norte

3.0/52 Apr 2026

Isaac • Family Trip

Excelente ubicación

3.0/52 Jan 2026

Tyler

Bathroom did not have a knob installed and I could not access the bathroom after I closed the door. Took 4 hours to gain access. It was a known issue before I checked in. Room was not very clean

3.0/511 Dec 2025

Tracy • Solo Trip

The front desk staff was courteous. When I arrived in the room there was no toilet paper. The beds only have thin sheets ( no blankets). I arrived on a Wednesday and my room wasn't cleaned until Sunday. I had requested and spoke with the front desk each morning about it and they promised it would be clean (it wasn't) the towels were crisp, not soft. I do not recommend this place if you're staying more than 1 maybe 2 nights

2.0/524 Jun 2026

Jesse

I know you get for what you pay for, and I wasn’t expecting a 5 star hotel but… I only stayed 1 night in this place. There was no hot water coming out of the shower and no type of water pressure. The door to the bathroom would not close. I spoke with the front desk about my concern and they said they would try to move me to a different room. One room they checked had no A/C so they checked another room. The second room had the same problem (no hot water) I asked if I could just change hotels and get a refund for the days I wouldn’t be there. I was told they couldn’t do it and would need to call Expedia for a refund. I called Expedia and they said they would need to reach out to the hotel first. I told them I would be changing hotels regardless for the remainder of my stay and they said they understood . I was told they would get back to me about a refund. I received an email the next day saying I would not be refunded because the hotel didn’t want to refund me. I would not recommend this hotel. Only thing good about this place is the A/C .

2.0/529 Dec 2025

Maria • Couple Trip

TV didn’t work, which was a bumper since we wanted to unwind after a long day of exploring. Room only had one night stand, and no table. Did have a closet, the vault didn’t work. Bathroom was really small. I am 5 foot 9 inches and I barely was able to sit on the toilet with my knees hitting the wall. Shower was also awkwardly small. I had to put our bathroom stuff on top of the toilet water tank since the small glass shelve above the sink, wasn’t mounted properly/loose. Also a few of locals were getting drunk in front of the hotel. My wife and I could hear them talk bad about the tourists. Would have been nice to have the TV working, so we didn’t have to hear those drunks.

1.0/516 Jun 2026

Mykyta • Family Trip

En general no esta bien mantenido, toallas sucias, sabanas con manchas, puerta en nuestra habitación estaba rota si cerrarse, en general falta mantenimiento

1.0/51 May 2026

Taner • Couple Trip

Our shower tap was broken. It wasnt coming the water. When ı Said ı want to change mu room, they didn’t care about it and they just focused the tap, aldı second day when ı took shower ,the water vur of in middle of my shower, my husband fixed but still the water wasnt come too much,.also they didn’t come to my room for cleaning , I don’t know why

1.0/56 Jan 2026

Sarah • Family Trip

Do not stay here! We booked 3 nights here, 1st we arrived the door to our room was wide open, the room was not clean there was paint on the sheets, a pubic hair in the drawer, & the bathroom smelled of sewage as soon as you turned the fan on, in the morning we told reception about the issue and we recorded the whole conversation to which she called the owner & come to find out that room was not supposed to be booked at all for that issue & they had overbooked their hotel & put us in a room that was not supposed to be booked so they told us they would transfer one nights stay & give us another room with a bigger bed. when we went to change rooms the bed was not any bigger & i had to go get upset again for them to give us another room as we had booked room with 2 beds as we had 3 ppl staying, finally got a king size bed even though still not acceptable for 3 ppl, then the next day we had to move rooms again, every day we had to say we have not recieved the etransfer yet where is it? it was always we will send it shortly, we had to waste every day around 2 pm to change rooms the last day we came back the maid had left our door wide open w/ our luggage, passports in there(safes dont work)i was livid & said i want at least 50% of money back! Checkout day still no money but employee gave us some of his cash as i was calling cops & said i dont want trouble send it back when u recieve refund from expedia, owner declined to refund us on expedia! We are still owed about $700 mxn!

Popular Facilities

WiFi

tiket Green

24-hour Front Desk

Children Facility

Luggage Storage

Hotel Services

Luggage Storage

Info

No Elevators

Hotel Policy

Smoke-free Property

tiket Green

Connectivity

Free WiFi

Location

See maps

View on maps

Av. Francisco I. Madero 8, Isla Mujeres, QROO, MX

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-11:00 PM

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

The front desk is open daily from 9:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Rustic Hotel Isla Mujeres

Rustic Hotel Isla Mujeres Location
With a stay at Rustic Hotel Isla Mujeres in Isla Mujeres (Centro - Supmza 001), you'll be steps from Isla Mujeres Ferry Terminal and 3 minutes by foot from North Beach. This hotel is 0.4 mi (0.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 0.2 mi (0.4 km) from Faro de Punta Norte.

Rustic Hotel Isla Mujeres Rooms
Make yourself at home in one of the 15 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided.

Room Type and Price

Sat, 03 Oct 2026 - Sun, 04 Oct 2026 (1 night)

1 Room, 1 Adult, 0 Children