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Bedroom 1, JEN Manila by Shangri-La, Pasay City

Exterior & Views, JEN Manila by Shangri-La, Pasay City

Bedroom 3, JEN Manila by Shangri-La, Pasay City

Sport & Beauty 4, JEN Manila by Shangri-La, Pasay City

Bathroom 5, JEN Manila by Shangri-La, Pasay City

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

JEN Manila by Shangri-La

Barangay 3, Pasay City

The Fun Awaits

Perfect for nature loversOnly 1.3 km to Rajah Sulayman Park and 2.1 km to Manila Bay Beach

Tourist attractions nearbyOnly 746 m to Manila Zoo and 2.9 km to Manila Ocean Park

Dining service availableNo need to go out for meals! This accommodation provides a restaurant and a cafe.

Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.

Near shopping centersOnly 428 m to Harrison Plaza and 2 km to Robinson's Place

Nice location! Near public transportOnly 499 m to Manila Yacht Club and 939 m to Vito Cruz LRT Station

Near healthcare facilitiesOnly 2.2 km to Philippine General Hospital and 2.7 km to Manila Doctors Hospital

Suitable for your business tripStay productive with business facilities.

Reviews

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4.5/5

GoodFrom 39 reviews

5.0/518 Oct 2024

My son and i are currently staying at hotel jen and are on our fifth day of the mandatory hotel quarantine today. Very comfortable stay so far! Smooth booking experience. Thank you, ms clara and mr. Sonny, for your prompt responses and detailed emails. Efficient and clean shuttle service. Thank you, mr. Spencer, for patiently waiting for us at the airport. Excellently comfortable stay. Thank you, ma'am lily, for the room upgrade, smooth checkin, and for preparing my dinner at 1 am. The food service is excellent, serving a generous amount of and different types of food every day. Efficient housekeeping service too. Comfort, efficiency, and hospitality at its best.

5.0/58 Mar 2024

Would definitely return to this hotel! Fantastic hotel! We found this to be an excellent deal between the service, morning buffet, afternoon tea, and cocktail hour. There was a great deal of cleanliness and order, and we had a great time. My wifes birthday was made unforgettable by the staffs friendliness. Although the pool area was a little lacking, the club lounge on the 19th floor was fantastic, and we spent the majority of our time there.

5.0/516 Oct 2023

Even though i havent used some of their amenities, i was quite happy with my stay here. Maybe next time when i have enough time. The atmosphere is fantastic. With so many options for breakfast, it is satisfying. Additionally, there is a coffee shop, a rooftop pool, and security. Their welcoming personnel are a plus for me.

4.8/518 Mar 2024

The staff were wonderful and friendly. The hotel is well maintained. The beds were very firm, too firm for my liking. The food was delicious. I especially enjoyed the view of the sunset. Thank you. Jen. For taking care of us.

4.8/515 Jan 2024

In terms of hospitality, this is one of the best hotels in the city of manila. The beds were excellent, the view was breathtaking, the hotel was wellmaintained, and the staff was outstanding. Its a plus that their wifi was good for remote work because we had to work the entire time we were there. We stayed here for 5 days and had a great time!.

4.8/530 Jun 2023

Upon arrival in manila, my mother, elen, stayed at hotel jen for her quarantine requirements, and she thoroughly enjoyed every moment. It felt more like a vacation than a quarantine, she said. The hotel organized airport transfers, which were also very smooth and professional. The room was very clean, and the staff at every point were kind and courteous. And the food! Wow! All meals were included, and each meal was delicious and large. My mother said she frequently struggled to finish her meals because the servings were so large. Thank you for your kindness during my mothers stay. The next time i visit manila, ill definitely stay there.

4.8/515 May 2023

Our family stayed here on our first day in manila. After a long flight and airport security, seeing a security scanner in front of our hotel was a bit disappointing, but the security team at hotel jalan quickly put my worries at ease. They were courteous to our family and treated our belongings with care and i felt secure as guests. The hotel lobby was immaculate and the staff were kind, knowledgeable and made checkin easy. Our room was spacious, comfortable and had a pretty good view of the bay. The hotel is on a busy street and there are many places to get food and snacks almost anywhere. Overall our stay at hotel jalan nambo was a great way to rest after a long flight and start our stay in the philippines.

4.6/58 Nov 2024

The online reservation and booking process was smooth and simple. The room was clean and fresh, with comfortable mattresses and pillows. The staff were alert and helpful, including security guards, bellboy, room service, and concierge. The pool area was relaxing. We appreciate you making our stay enjoyable and unique.

4.6/529 Sep 2024

The location is really nice, and the lobby is spacious. The hotel is welllit. The rooms are also very spacious to accommodate 2 queen beds and still have plenty of space to move around. Have led tv, lots of outlets to plug in your phone and laptop. The restroom is also spacious. I wont forget the scent of the toiletries, which smells good, like expensive perfumes. Their buffet has lots of options too! The only thing missing that i notice and my niece had a hard time finding pancakes. But everything else is great!.

4.6/520 Aug 2024

We had never had a hotel staycation before. And it was one of the best memories we had as a family. The staff is very accommodating and friendly, especially in the lounge area where the food is delicious. What we liked most was the free cocktail sunset food, unlimited coffee for my husband and my son, and juice for him while enjoying the sunset. We will definitely book again here soon. Thank you and God bless you.

4.6/521 May 2024

The breakfast buffet is good. Room service food is ok but limited in variety. The hotel has a nearby 711 so you can get whatever you need. High tea and cocktails were also good, fresh food served at a fixed time. I love the service because the staff caters to your needs right away. The hotel also has a great view of the ccp complex which is nice.

4.6/529 Apr 2024

A place that stood up to the test of time. I recently went to the metro and reserved this hotel. As long as the rooms, halls, and lobby are spacious, i personally prefer older properties. Marble floors are always something grand about them compared to tiled floors, especially since marble ages well. It was a good thing that this is still the case here. The carpeted floors appeared to be wellmaintained, and the toilet fixtures are fairly new. The customer service was excellent, and i appreciated the peaceful atmosphere of the hotel. The location is central, with plenty of taxis and easy booking through grab. 2 thumbs up and highly recommended.

4.6/523 Feb 2024

Saya ingin kembali menginap di hotel ini.

4.6/58 Jan 2024

Overall, a very pleasant stay. The staff was helpful and professional. The parking lot on the side is not so good. The room was a good size and had all the amenities. A small book or brochure about the hotel and surrounding areas is expected but not in the room. The carpeting is getting old. I prefer an enclosed shower.

4.6/514 Sep 2023

The staff was fantastic and extremely accommodating. The young lady who checked me in as well as the front desk manager were very professional and attentive to my needs. The concierge was always polite and courteous. The cleaner always did a great job in my room. Thank you to nollie at the pool for his excellent service. The only issue i believe needs to be addressed is the hallway and room carpeting. They need replacement. Also, the exterior structure when looking up at the hotel from the pool area is alarming with large pieces of cracked or broken concrete.

4.6/517 Jun 2023

Overall, it was a pleasant experience. Everything was excellent, from the facilities to the staffs friendliness. Just a few minor improvements i wish the hair dryer was in the bathroom and more lights in the mirror for makeup application. This one has no influence over the hotel - the construction of a building next door is ongoing by the poolside. If we do come back, hopefully it will be finished by that time.

4.6/57 Jun 2023

The 15 th floor executive suite faces starcity amusement park. The room has a nice view and is spacious. The staff was friendly and helpful. The only downside is that i could hear conversations easily because the connecting door to another room was too noisy. If not, its worth spoiling yourself here.

4.6/55 May 2023

I appreciate the promptness of the staff, from the counter to the restaurant to the housekeeping. I appreciate the politeness of the staff. The security guards are very accommodating and facilitate services such as taxis to bring us to the airport. I also like the food. The hotel accommodation and facilities are excellent.

4.6/514 Apr 2023

I can state with certainty that our stay and family event were enjoyable. It was undoubtedly perfect, and there are still hopes that may be enhanced and extended. However, our experience is positive. As an event organizer myself, i can confidently say that some of my planning elements were met. Congratulations to hotel jens management, and i want to highlight the banquet team, which served the food and assisted all of our guests.

4.6/53 Apr 2023

Excellent experience, i heartily endorse this hotel. The hotel is wellkept and cleaned, the staff is friendly, and security makes sure the location is secure. Excellent views of the bay area and the nearby amusement park. We had a minor issue booking a second room, but they gave us a room the hotel staff hadnt cleaned yet. However, we were promptly transferred to a different room and given club access on the top floor. Its proximity to the airport was also a plus.

Popular Facilities

Swimming Pool

Fitness Center

Spa

Airport Transfer

24-hour Front Desk

Elevator

Restaurant

Children Facility

Meeting Facilities

Sports & Recreation

Fitness Facilities

Outdoor Pool

Public Facilities

ATM/Banking

Elevator/Lift

Hotel Services

Porter/Bellhop

Laundry Service/Dry Cleaning

Hotel Safe

Multilingual Staff

Concierge Services

24-hour Front Desk

Kids Facilities

Children's Pool

Other Facilities

Bar/Lounge

Food & Drinks

Poolside Bar

Coffee Shop or Cafe

Breakfast Buffet

Business Facilities

Meeting Rooms

Health & Beauty

Spa

Hotel Policy

Smoke-free Property

Transportation

Airport Transfer (Surcharge)

Location

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View on maps

3001 Roxas Boulevard

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in00:00:00

Check-out12:00

Want to check in early? Fill out the Special Requests form on the booking page.

About JEN Manila by Shangri-La

Located in Malate, Hotel Jen Manila is a perfect starting point from which to explore Manila. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, wheelchair accessible are on the list of things guests can enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, mirror, towels, closet, internet access – wireless. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, outdoor pool, massage, pool (kids). No matter what your reasons are for visiting Manila, Hotel Jen Manila will make you feel instantly at home.

Room Type and Price

Wed, 14 Oct 2026 - Thu, 15 Oct 2026 (1 night)

1 Room, 1 Adult, 0 Children