[Common Information]
ㅁ When making a reservation, you must enter the correct phone number and email address where we can contact you for the property information and check-in (face-to-face/non-face-to-face) information.
ㅁ If you did not fill out the information at the time of reservation or entered it incorrectly, please forward your contact information and a copy of the reservation confirmation (or reservation details) to the property as soon as possible.
ㅁ The property is not responsible for any problems that arise if you do not enter your contact information or enter it incorrectly.
ㅁ If you are checking in after 18:00 PM (Korean time) on the check-in day, you must contact the property directly in advance to discuss the check-in time and method.
ㅁ Even if they are not listed on the Agoda sales page, additional charges may apply for other options, such as additional services within the property and use of facilities.
ㅁ The type and status of other options such as additional services and facilities, usage fees, and payment methods vary by property , so please be sure to check with the property directly before check-in.
ㅁ The use of additional services, facilities, and other options may be restricted depending on the weather or conditions of the property on the day of use, and no refund of property costs is possible due to this.
ㅁ All children and infants are considered the same number of adults regardless of age. If the maximum number of guests per room is exceeded, you may have to pay an additional fee or be denied entry even if the reservation has been completed through Agoda.
ㅁ Admission may be denied depending on the property or room entry regulations such as number of guests, age, gender, pets, etc., so please be sure to check with the property in advance.
ㅁ Special requests may vary depending on the property and circumstances.
ㅁThe property is a non-smoking area. Guests are responsible for costs, damages, and responsibilities due to smoking.
ㅁ Room reservation status may not match 100% due to the nature of real-time reservations. In some cases, duplicate reservations may occur, in which case the reservation paid for first will be reserved first.
ㅁ Reservations may not be possible or may be canceled depending on the reservation status after purchase. After purchase, please be sure to confirm with the hotel whether your reservation has been confirmed. In case of cancellation due to any of these reasons, a 100% refund is possible even on the day of reservation, and no other compensation is possible, so please make sure to confirm whether your reservation has been confirmed.
ㅁ For any other questions or information, please inquire and deliver directly to the property for accurate and quick processing.
ㅁ Contacting the property through 'Contact the property' within the Agoda web/app is not possible, so please contact the property or Agoda's customer service center.
[Individual barbecue area in all rooms]
ㅁ Items provided: Charcoal, grill set
ㅁ Fee: KRW 30,000 for 3 people / KRW 5,000 for one additional person (on-site payment)
ㅁ Operating hours: 18:00 ~ 22:00
ㅁ Use of the barbecue area may be restricted due to weather/season, etc.
ㅁ Personal burners, electric/gas grills, charcoal, and grills/firewood brought from home are absolutely prohibited.
[caution]
ㅁ 2 towels provided per person (no additional towels)
ㅁ As the existing paid karaoke service has been discontinued, karaoke is not available. We ask for our customers’ understanding.
[Individual lukewarm water swimming pool]
ㅁ Facilities: Available in all rooms
ㅁ Operating hours: Upon arrival ~ upon departure
ㅁ Fee for using lukewarm water - Fee for lukewarm water: Room name (buildings 2 to 10) 50,000 won from check-in to the day (until 20:00) / 80,000 won from check-in to (before check-out)
ㅁ Instructions for use
- Private swimming pool (wear swimsuit or rash guard)
- Customers accompanying infants and toddlers are asked to be careful of children's safety accidents.
- For details regarding the use of the swimming pool, please check the information on the hotel website or contact the hotel before making a reservation.
Before check-in, please be sure to contact the property by phone after completing the reservation to confirm your reservation and convey any precautions for use.
Accommodation contact information can be found on the website (http://sunshinekids.kr/).
ㅁ Please check the standard and maximum number of people in the room when making a reservation. Additional charges (number of people, lukewarm water) may be incurred if the selection is not reflected. Please note in advance that additional fees can be paid on site on the day of check-in.
ㅁ Additional person fee: Adult (over 8 years old) KRW 30,000 / Child (under 7 years old) KRW 20,000 / Free for 1 infant under 24 months oldgrave. Tepid water fee: Room name (buildings 2 to 10) KRW 50,000 from check-in to the day (until 20:00) / KRW 80,000 from check-in to (before check-out) grave. All additional charges (persons, lukewarm water) are based on one night. When booking for more than 2 nights, an additional fee will be charged for the number of nights used.
ㅁ Private swimming pool (swimsuit or rash guard required)
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