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Exterior & Views 1, Gran Melia Palacio de Isora, Santa Cruz de Tenerife
Sport & Beauty 2, Gran Melia Palacio de Isora, Santa Cruz de Tenerife
Bedroom 3, Gran Melia Palacio de Isora, Santa Cruz de Tenerife
Public Area 4, Gran Melia Palacio de Isora, Santa Cruz de Tenerife
Bathroom 5, Gran Melia Palacio de Isora, Santa Cruz de Tenerife
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Resort

Gran Melia Palacio de Isora

Santa Cruz de Tenerife, Islas Canarias

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 437 m to Alcala Beach
Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a hair salon.
Dining service available
Dining service availableNo need to go out for meals! This accommodation provides a restaurant.
Family-friendly accommodation
Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

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4.1/5
GoodFrom 100 reviews
5.0/521 Mar 2026
Amirpouya • Family Trip
Staff are super kind Room was clean Bar too expensive ( 6 euro for a cup of tea, $16 euro for frozen drinks) for no reason while you are already paying for 5 star hotel stay
5.0/56 Feb 2026
Alejandro • Family Trip
Hemos pasado 3 noches increíbles en este hotel. Éramos una familia de 8 y reservamos 3 habitaciones. El hotel es muy grande y cuenta con unas instalaciones increíbles y con muchos rincones para encontrar tu lugar favorito. El personal es lo que hace que este hotel sea tan especial. Un gran equipo que se han volcado en organizarnos unas vacaciones idílicas, reservando los restaurantes y sabiendo aconsejarnos a la perfección lo mejor para nuestro grupo. Contar con el Red Level de Melià para familias fue una sorpresa y es muy recomendable. Los alrededores del hotel y el pueblo de Alcalá están muy bien. Ir a ver los atardeceres cada día es casi obligatorio.
5.0/531 Jan 2026
otto
szoba, nagy medence, etterem
5.0/53 Dec 2025
Michael Andreas • Couple Trip
Allgemein ist das Hotel sehr empfehlenswert. Wenn man sucht, findet man immer etwas zu kritisieren. Auch hier ist nicht alles perfekt… wir haben uns sehr wohl gefühlt und würden dieses Hotel für einen erholsamen, angenehmen Aufenthalt weiterempfehlen. Die Zimmer sind groß und gut ausgestattet, die Anlage ist sauber und gleicht zum Teil einem Park mit Palmen und verschiedene andere exotische Pflanzen. Die Abendunterhaltung leidet ein bisschen bedingt durch die Architektur des Atriums mit (zu) vielen Wasserspielen, was sonst einen schönen optischen Eindruck hinterlässt. Die Preise in den Restaurants fand ich zu hoch. Es gibt aber viel Auswahl: Italienisch, asiatisch, mexikanisch… Für Spa haben wir keine Zeit mehr gehabt, werden aber Aufpreispflichtig viele Anwendungen angeboten. Familien mit Kindern werden gut von den „Adults“ getrennt. Ein zusammentreffen findet dann beim Frühstücken… Extra Bereiche nur für Erwachsene sind ruhig und stressfrei. Die Strandpromenade ist mit dem Areal durch eine „Schleuse“ verbunden. Es gibt Natural Pools und Sandstrände für das Badevergnügen im Meer, unweit des Hotels.
5.0/518 Nov 2025
Maurizio • Couple Trip
Struttura ampia e molto accogliente. Servizio di ottimo livello, personale professionale e preparato.
5.0/519 Sep 2025
Jessica Lewis • Couple Trip
Un lugar tranquilo y cálido donde relajarte disfrutando del atlantico en primera línea. Atardeceres ideales ☺️
5.0/526 Jul 2025
Aleksandra • Couple Trip
Hôtel incroyable, belles chambres spacieuses et propres, piscines et alentours superbes. Les animations en soirée sont vraiment top.
5.0/51 Jun 2025
Jesus • Family Trip
Excelente Hotel Instalaciones Servicio Comida Todo Genial 100%
5.0/531 Mar 2025
Cindy
Sehr schöne und gepflegte Hotelanlage, mit abwechslungsreichen Speisen- und Aktivitätsangeboten. Wunderschöner riesiger Salzwasserpool.
5.0/522 Mar 2025
Helga • Solo Trip
Excellent service and amenities. Beautiful property. Very friendly staff.
5.0/59 Feb 2025
Riccardo • Family Trip
Anytime we feel like at home , with all the amenities always available
5.0/55 Feb 2025
Rachel • Couple Trip
I have just returned from a 5 night winter break here. I have travelled extensively but this hotel is up there with some of the best i have stayed in, certainly in Europe. The staff were all extremely polite friendly and professional. The pools and grounds were beautiful, but the town outside tge horel was very limited. We decided to upgrade to all inclusive on arrival which i would recommend due to the local town being limited for dining options. The dining on offer at the hotel was absolutely great and i couldnt fault it at all. The roon was spacious and clean but a little tired looking. I would have expected more minibqr items to be included with AI. The hitel is expensive but tge quality was spot on. We had the most relaxing lovely holiday
5.0/521 Jan 2025
jayne • Solo Trip
A return trip to a beautiful hotel, food is amazing and location for me to enjoy the peace and lovely scenic walks is great! I enjoyed the varied sports programme with excellent Pilates and yoga sessions daily ! The staff were all so friendly and welcoming making it a very enjoyable week in the sun for me
5.0/520 Dec 2024
Mark • Family Trip
Amazing hotel. Incredible pools and views. Would recommend. The heated family pool was very cold, but after guests raised their concerns it was eventually resolved. The staff did their best to support us and accommodate us. Can’t thank them enough for helping to make it special.
5.0/57 Oct 2024
Francesco • Couple Trip
I really liked this resort. We treated ourself to this 5 star hotel for our anniversary. They have an incredible pool, the biggest salty water pool in Europe and the Spa massage made me fly. The location itself is stunning and it's 30 seconds walk from the ocean. The staff has always been helpful and kind whenever we asked for something. Dream place and you feel like a king/queen. What could have improved: Big hiccup when we checked in. The reception OFFERED us a vip plan (red level) as a special thing for our anniversary, but the dream crushed when they presented me the price that was double what I already paid in my reservation. When I asked what was included with it, again lack of clarity in the explanation. I was in the end convinced to upgrade because it was deemed as sooo much better, but then when I realised that it was just a better room, jacuzzi, some kids free areas and more exclusive restaurants (that you have to pay separately) we knew it was not for us and we asked to downgrade (all this took 2h where we did not have a room yet). In that moment I wanted to give 1 star for that service. I give 4 stars overall as all the other staff members did their best to help us and make our stay a positive experience so 5 stars to them. Special mentions to Dieny and Mathias, super friendly and professional, who went over and beyond. Another inconvenience was that our room had a panel coming off above the bed that was full of dust behind. We changed room in the end.
5.0/524 Sep 2024
Sarah • Couple Trip
Very friendly staff, exceptional pool, beach is a fine minute walk away, rooms are very spacious and nicely decorated
5.0/524 Sep 2024
Alexander • Couple Trip
Pool-Service would be nice.
5.0/518 Sep 2024
Shabana
really nice and peaceful place
5.0/512 Sep 2024
Ariel
Very friendly staff. Pools are amazing. Breakfast was great
5.0/522 Aug 2024
Jacob
idk

Location

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Avenida Los Oceanos, s/n, Urb. La Jaquita, Alcalá, Guia de Isora, Tenerife, ES
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

American Express, Visa, Euro/Mastercard, Diners Club, JCB, Discover
Kindly note, this hotel features a Splash pad (Parque infantil con chorros de agua).
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Check-in Procedure
Check-in3:00 PM-anytime
Check-out12:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash
  • Some water is reused through a grey water recycling system
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

About Gran Melia Palacio de Isora

Gran Melia Palacio de Isora Location
Located in Guia de Isora, Gran Melia Palacio de Isora is on the boardwalk/promenade, a 1-minute drive from Alcala Beach and 8 minutes from Los Gigantes Marina. This beach resort is 4.2 mi (6.8 km) from Los Gigantes Beach.

Gran Melia Palacio de Isora Facility and Service
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, outdoor tennis courts, and a waterslide. This Mediterranean resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Gran Melia Palacio de Isora Rooms
Make yourself at home in one of the 604 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Restaurant and Cafe
Enjoy international cuisine at Pangea Food Market, one of the resort's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 5 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Room Type and Price

Tue, 04 Aug 2026 - Wed, 05 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children