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Accommodation Rules
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 8:00 AM - 7:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Quiet hours are enforced at the property from 9:30 PM to 6:30 PM. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.
Want to check in early? Fill out the Special Requests form on the booking page.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
About Hotel Ambiance
With a stay at Hotel Ambiance in Zermatt, you'll be 3.1 mi (5 km) from Sunnegga Ski Resort and 8.6 mi (13.9 km) from Gorner Ridge. This hotel is 10.7 mi (17.3 km) from Schwarzsee Lake.
Hotel Ambiance Facility and Service
Enjoy recreational amenities such as a hot tub and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Hotel Ambiance Rooms
Make yourself at home in one of the 28 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
Restaurant and Cafe
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

