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Sport & Beauty 1, Malmaison Birmingham, Birmingham
Exterior & Views 2, Malmaison Birmingham, Birmingham
Sport & Beauty 3, Malmaison Birmingham, Birmingham
Bedroom 4, Malmaison Birmingham, Birmingham
Public Area 5, Malmaison Birmingham, Birmingham
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Hotel

Malmaison Birmingham

Birmingham, Birmingham

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 3.3 km to Birmingham Botanical Gardens and 3.4 km to Edgbaston Reservoir
Tourist attractions nearby
Tourist attractions nearbyOnly 812 m to Chinese Quarter and 1.2 km to National Sea Life Centre
Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a sauna.
Dining service available
Dining service availableNo need to go out for meals! This accommodation provides a restaurant.
Near shopping centers
Near shopping centersOnly 48 m to The Mailbox and 920 m to Arcadian Centre
Nice location! Near public transport
Nice location! Near public transportOnly 767 m to Birmingham New Street Station and 1.2 km to Birmingham Snow Hill Station
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

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4.5/5
GoodFrom 100 reviews
5.0/514 Jun 2026
Max • Couple Trip
I love Malmaisons. The rooms are always different to the normal ones you get in other chains, but they're very well laid out. Even a standard double has a sofa at the end of the bed, so you don't have to be in bed to watch TV. The bars are always good too.
5.0/513 Jun 2026
Richard
Bob
5.0/512 Jun 2026
Sue • Couple Trip
Excellent experience as always.
5.0/511 Jun 2026
stewart
top class hotel. big room. very clean. wifi worked. It is part of the Mailbox building. Handy if you want to visit the BBC. Parking under the hotel. A bit of a challenge to get to the parking entrance but google helped. Food options in the bar a bit limited. would stay again.
5.0/59 Jun 2026
Jacob • Solo Trip
Excellent stay, excellent staff. Only note would be lack of plugs by bedside, not the end of the world by any means. Would stay again!
5.0/57 Jun 2026
Rachel • Trip with Friends
Great modern hotel in central Birmingham. Has a small spa on site which you can use at a discounted rate as a guest. Was surprised to see there wasn’t a pool there but other facilities you can use. You can’t prebook the spa which is a shame, only hope there’s availability on the day. We had an issue with the drainage in our room, however once notified, staff were efficient at relocating and upgrading us for the inconvenience. I found staff to be very polite and attentive. Perfect location for wandering down to the bullring too. Also as a Starbucks onsite!
5.0/57 Jun 2026
Lee • Couple Trip
Only glitches were being given a twin when we booked a double and too speedy serving breakfast, brought out whilst still eating, cereal bowl in hand while breakfast in front of you not the best but ok. Food is good, ate in the restaurant and staff really friendly. Will be back again, these are the only grumbles and we stay here frequently
5.0/528 May 2026
Helen • Family Trip
The room was lovely and had all the amenities necessary. The room was clean and the bed extremely comfortable ☺️
5.0/526 May 2026
Tracey • Couple Trip
Great stay & fab location will definitely return next time in Birmingham
5.0/525 May 2026
Stephen • Couple Trip
Breakfast was good
5.0/525 May 2026
Martin • Family Trip
Really good check in experience and the good service from the team continued through the stay. Excellent breakfast and really good air conditioning as it was the hottest day of the year.
5.0/524 May 2026
Alex
Fantastic spacious comfortable room which was very clean. The maintenance in the bathroom was a little poor, it was clean but felt tired. Great location with easy parking in the Q park next to hotel.
5.0/524 May 2026
Pam • Trip with Friends
Lovely room, comfy beds, spa was amazing
5.0/519 May 2026
Toni • Family Trip
Great hotel , central location especially with the car park being so close . The restaurant was pricey for the portions but the service was excellent. Also I think for the spa use the times need to be changed to earlier Acess as we were unable to use them as check-in times 3pm ,abs checkout time was 11am but access to spa was 10am .
5.0/519 May 2026
David • Couple Trip
Excellent hotel with great service and standards.
5.0/517 May 2026
Fahreen • Solo Trip
The location is great, 5 mins from the station and right next tothe bars and restaurants of the mailbox. Good amenities - coffee in the room, toiletries etc. Onsite gym is well equipped and the small bar is lovely.
5.0/512 May 2026
Betty • Trip with Friends
Lovely experience from the time I arrived until I departed.
5.0/56 May 2026
steven • Solo Trip
Lovely stay and if you are a Freemason there is a lodge across the road, fab room and very reasonable
5.0/56 May 2026
Richard
A high quality hotel with excellent facities and staff
5.0/55 May 2026
Laura • Couple Trip
Great location.

Location

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1 Wharfside, Birmingham, England, GB
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Dog are allowed in designated guest rooms for a charge of GBP 25 per night & 2nd Dog is GBP 40. Please notify the hotel in advance.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during the stay.
When booking 6 rooms or more, different policies and additional supplements will apply, and the property will contact the guest following their reservation.

The Breakfast inclusive rates include a Full-cooked breakfast and the Dinner inclusive rates include 2 courses from our seasonal menu. Supplements apply to certain items. Inclusions only apply to adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available. Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

Dogs are allowed in designated guest rooms for a charge of GBP 20 per pet per night. Please notify the hotel in advance.
Postcode of the hotel and adjacent Mailbox carpark is B1 1RD. Please note that this postcode can vary depending on the SatNav brand, in which case changing the instruction to Royal Mail Street may help to clarify. Please call hotel reception if you are having problems.At the moment there are many road works in Birmingham City Centre, to locate us more easily please following Brown tourist signs to ‘The Mailbox’, the hotel is part of the shopping centre complex.
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Check-in Procedure
Check-in3:00 PM-midnight
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

About Malmaison Birmingham

Malmaison Birmingham Location
A stay at Malmaison Birmingham places you in the heart of Birmingham, within a 15-minute walk of Utilita Arena Birmingham and Bullring & Grand Central. This boutique hotel is 2.3 mi (3.8 km) from University of Birmingham and 10.3 mi (16.5 km) from National Exhibition Centre.

Malmaison Birmingham Facility and Service
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a hot tub, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Malmaison Birmingham Rooms
Make yourself at home in one of the 193 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Restaurant and Cafe
Stop by Chez Mal Brasserie for lunch, dinner, or brunch, where this restaurant specializes in local cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11:00 AM for a fee.

Important Information
The following facilities are closed on Tuesday:
  • Full-service spa


Room Type and Price

Wed, 16 Sep 2026 - Thu, 17 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children