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Hotel>England>Plymouth>Plymouth>Ocean Stays by Smart Welcomes
Bedroom 1, Ocean Stays by Smart Welcomes, Plymouth
Exterior & Views 2, Ocean Stays by Smart Welcomes, Plymouth
Bathroom 3, Ocean Stays by Smart Welcomes, Plymouth
Food & Drinks 4, Ocean Stays by Smart Welcomes, Plymouth
Food & Drinks 5, Ocean Stays by Smart Welcomes, Plymouth
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General Info
Reviews
Location
Accommodation Rules
About
Aparthotel

Ocean Stays by Smart Welcomes

Plymouth, Plymouth

The Fun Awaits

Tourist attractions nearby
Tourist attractions nearbyOnly 1.6 km to National Maritime Aquarium and 1.8 km to National Marine Aquarium
Nice location! Near public transport
Nice location! Near public transportOnly 1.9 km to Plymouth Station and 3.4 km to Devonport Station

Reviews

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3.0/5
OkayFrom 2 reviews
3.0/524 Apr 2026
A. • Solo Trip
Needlessly complicated check in process - why did I have to supply my ID? There is no UK legal requirement for this and most places don't do it. The booking app has my details if anything goes wrong. My room (6) was in a dark lower basement, not listed as such. I asked for upstairs room which was available but it did not have a cooking stove. Decor bit naff but place was essentially clean and comfortable with proper bedside tables, and reading lights. There was an issue with the hob which I could not get unlocked. I had to eat microwave food, reluctantly. I sent customer service a video showing how hob was stuck. They claimed it was working fine, sending their own video. But I could not tell if it was the same hob and they refused any compensation. Outside front door stinks of cigarettes & no recycling on offer.
3.0/524 Apr 2026
A. • Solo Trip
Needlessly complicated check in process - why did I have to supply my ID? There is no UK legal requirement for this and most places don't do it. The booking app has my details if anything goes wrong. My room (6) was in a dark lower basement, not listed as such. I asked for upstairs room which was available but it did not have a cooking stove. Decor bit naff but place was essentially clean and comfortable with proper bedside tables, and reading lights. There was an issue with the hob which I could not get unlocked. I had to eat microwave food, reluctantly. I sent customer service a video showing how hob was stuck. They claimed it was working fine, sending their own video. But I could not tell if it was the same hob and they refused any compensation. Outside front door stinks of cigarettes & no recycling on offer.

Popular Facilities

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Cleaning Services

1
Housekeeping

Info

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No Elevators

Hotel Policy

1
Smoke-free Property

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1
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Location

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218 Citadel Road, Plymouth, England, GB
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Please note that the rooms are located on upper-level floors with no lift access.In order to complete the self-check-in process, guests are required to complete an online check-in form and provide a valid ID before arrival.This property does not feature a reception desk on-site.This property offers self-check-in via lockbox.This property will not accommodate hen, stag or similar parties.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
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Check-in Procedure
Check-in3:00 PM-10:30 AM
Check-out10:30

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [at_the_apartment]. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

About Ocean Stays by Smart Welcomes

Ocean Stays by Smart Welcomes Location
With a stay at this aparthotel, you'll be centrally located in Plymouth, within a 15-minute drive of Dartmoor National Park and Hoe Park. This aparthotel is 0.2 mi (0.3 km) from Bowling Green and 0.5 mi (0.8 km) from Plymouth Pavilions.

Ocean Stays by Smart Welcomes Rooms
Make yourself comfortable in this apartment, which has a kitchen. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include an electric kettle and free tea bags/instant coffee, and housekeeping is provided on request.

Room Type and Price

Mon, 19 Oct 2026 - Tue, 20 Oct 2026 (1 night)
1 Room, 1 Adult, 0 Children