Hotel>Massachusetts>Hampden>Residence Inn by Marriott West Springfield

Bedroom 1, Residence Inn by Marriott West Springfield, Hampden

Exterior & Views 2, Residence Inn by Marriott West Springfield, Hampden

Public Area, Residence Inn by Marriott West Springfield, Hampden

Bathroom 4, Residence Inn by Marriott West Springfield, Hampden

Food & Drinks 5, Residence Inn by Marriott West Springfield, Hampden

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

Residence Inn by Marriott West Springfield

Hampden, Massachusetts

The Fun Awaits

Near shopping centersOnly 4.5 km to Holyoke Mall

Suitable for your business tripStay productive with business facilities.

Reviews

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4.2/5

GoodFrom 100 reviews

5.0/510 Jul 2026

Terry • Family Trip

The room was beautiful , large and very clean. The only thing we didn’t care for was having to pay to park at the motel.

5.0/59 Jul 2026

Mary • Others

We had an excellent stay at the Residence Inn! Having what felt like a mini apartment instead of just a hotel room made our trip so much more comfortable. The separate living room and bedroom gave us plenty of space to relax, and everything was spotless, clean, and very comfortable. The complimentary breakfast was one of the best we’ve had, with a great variety of options each morning. The staff was incredibly friendly, welcoming, and helpful throughout our stay. We were also traveling with our cat, and the pet-friendly accommodations made everything so much easier. Even our cat seemed to settle in and enjoy the space! Overall, this hotel made our trip less stressful and much more enjoyable. We would absolutely stay here again and highly recommend it to anyone looking for a comfortable, spacious, and welcoming place to stay.

5.0/521 Jun 2026

Ron • Couple Trip

The room was nice and quiet and offered a good nights rest for my wife and I

5.0/520 Jun 2026

Michael • Family Trip

Overall I had an amazing three day stay with my Mother and our two dogs in a 2 bedroom Suite! We had room 212, facing the trees in the back, and it was very peaceful! I must say my first impression was unpleasant. While almost all of the staff were friendly, said Hi, and were kind, the younger woman who checked me in was so unfriendly, not welcoming, and gave the impression she did not want to be there. I checked in, she was so quiet she was difficult to hear, did not smile, I had to remind her I had dogs to fill out the form, and at check out, she was at the desk again, did not ask about my stay, and again was unfriendly. Her personality was drier than the sands of the Sahara desert. At check out, she was sitting at desk, airpods in ears, watching videos on the phone, as I stood in front of her at counter for a few minutes, she never looked up, and I had to loudly say excuse me to get her attention. Otherwise, loved my stay, I especially want to praise the woman working breakfast Thursday/Friday morning, she was friendly, kind, & ensured everything was stocked! The man Saturday morning wasn't as friendly and items were emptier. Breakfast was better weekdays with sandwiches and quiche with weekend those replaced with potatoes and waffles. The suite was great, comfortable beds, clean, spacious, loved the fireplace, everything you could need and like an apartment with 2 bathrooms too! Interesting 1 bed is queen and 1 king. Great grounds to walk dogs! Pool too cold though.

5.0/51 Jun 2026

Yordan • Couple Trip

Todo muy limpio, la comida bien, la atención bien, la habitaciones y áreas muy limpias, la piscina limpia pero un poco fría el agua.

5.0/520 May 2026

Adrian

Great property

5.0/511 May 2026

Samary • Couple Trip

The room looked just like the pictures! It was nice and clean. I had a comfortable stay and would stay again!

5.0/514 Apr 2026

Socorro • Couple Trip

El menú de desayuno podría mejorar. No tenían pan para tostadas. Todo los dias era revoltillo, sausage y papitas

5.0/524 Mar 2026

Erin • Family Trip

Staff was amazing,

5.0/515 Mar 2026

Kiara • Family Trip

Yes it was everyone was great !!!!

5.0/515 Mar 2026

Jose

Clean polite and helpful

5.0/59 Mar 2026

Angelica • Family Trip

Everything was great, spacious as well

5.0/59 Feb 2026

Jennifer • Family Trip

The two-bedroom suite was spotless and well appointed for two professionals to work out of.

5.0/57 Feb 2026

Maria • Family Trip

Great friendly helpful staff, clean room and amenities

5.0/528 Jan 2026

Robert • Family Trip

Cozy hotel with great breakfast

5.0/523 Jan 2026

Aiisha • Trip with Friends

All around good experience

5.0/515 Jan 2026

David

The inn was perfect for our simple in-and-out. We had everything we needed. The staff was efficient, helpful, and pleasant.

5.0/56 Jan 2026

Dorcas • Family Trip

I always enjoy my stay here.

5.0/528 Dec 2025

Dane

Nice room

5.0/57 Dec 2025

Nicolas

Yes, very clean room and staff was great

Popular Facilities

WiFi

Parking

tiket Green

24-hour Front Desk

Elevator

Bonfire Area

BBQ Equipment

Accessible Facilities

Free Parking

Sports & Recreation

Picnic Area

Garden

Rooftop

Public Facilities

Accessible Parking

Elevator/Lift

Parking (Surcharge)

Parking (Free)

Hotel Services

Newspaper Stand

24-hour Front Desk

Laundry Service/Dry Cleaning

Hotel Safe

Other Facilities

Entertainment Area

Indoor Fireplace

BBQ Facilities

Food & Drinks

Water Dispenser

Continental Breakfast

Business Facilities

Business Center

Accesibility

Wheelchair Accessible

In-room Facilities

Outdoor Furniture

Hotel Policy

Smoke-free Property

tiket Green

Connectivity

Free WiFi

Location

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64 Border Way, West Springfield, Massachusetts, US

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in3:00 PM-anytime

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011883250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

About Residence Inn by Marriott West Springfield

Residence Inn by Marriott West Springfield Location
Located in West Springfield, Residence Inn by Marriott West Springfield is within a 15-minute drive of MGM Springfield and Six Flags New England. This hotel is 0.7 mi (1.1 km) from Olympia Ice Center and 0.9 mi (1.4 km) from Riverdale Shops.

Residence Inn by Marriott West Springfield Facility and Service
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a picnic area and barbecue grills.

Residence Inn by Marriott West Springfield Rooms
Make yourself at home in one of the 88 guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.

Restaurant and Cafe
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Room Type and Price

Thu, 15 Oct 2026 - Fri, 16 Oct 2026 (1 night)

1 Room, 1 Adult, 0 Children