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General Info

Reviews

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Accommodation Rules

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Apartment

Melbourne Square Apartments

Southbank, Melbourne

Reviews

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3.9/5

GoodFrom 20 reviews

5.0/528 Dec 2025

Brett • Family Trip

Good location, clean and comfortable, would happily stay again.

5.0/520 Nov 2025

Claudia-Carolein • Family Trip

Lovely accomidation with a gorgeous view of Melbourne. Very central, everything was close and accessible.

5.0/513 Nov 2025

salvador • Solo Trip

Clean spacious

5.0/529 Oct 2025

Åsa • Trip with Friends

The only issue was that we didn’t get any help when we called for help though we couldn’t close the window. The man ho answered just said: I don’t have any staff to send. I just said that we must cop usch it harder. He even said, don’t you have a man who can help you? . He finished the and said I’ll call you back. He didn’t call back!

5.0/517 Oct 2025

Paul

Was very clean and tidy. I would recommend

5.0/523 Jan 2025

Kamilla • Family Trip

The hotel was very clean and comfortable. Would definately recommend staying.

5.0/530 Dec 2024

sze ki • Family Trip

除了不是每天有人清潔房間外，其他都十分好

5.0/527 Dec 2024

Erika • Family Trip

Excellent location, amenities and views. Highly recommend

5.0/519 Dec 2024

Ashleigh

Great spot for grocery shopping and close to a tram stop for getting into the city.

5.0/522 Nov 2024

Peter • Family Trip

would stay again

5.0/530 Oct 2024

Rochelle • Trip with Friends

Great apartment with amazing views! Kitchen well kitted out, everything was clean. An awesome location, supermarket on the ground floor is a bonus.

4.0/517 Jan 2026

charli • Family Trip

Room 3509 is very worn, stains & worn carpet pretty much everywhere, marks on the doors floors walls,every towel rack is about to fall off, the front door whistle a lot if the windows open if it stays open, the pipes in the tv wall chatters all night the ac barely works, fan speed stuck on auto how ever, view is awesome, check in was ez, pick up key from Asian shop across from woolies, outdoor heated pool is sick, we had a good stay, location is ok, room just needs a big make over & would be excellent. Get a feed at Rozas if ur in southbank

3.0/59 Mar 2025

Verified traveler • Family Trip

The apartment is fine, but not what is photographed - the host even said “they had to remove the furniture” - when booking the accommodation, we thought this apartment stood out from the other standard options, so that’s why we paid a little extra, but it wasn’t worth it. We requested to be moved as the apartment was so small and looked nothing like the pictures. We thought it was a scam. We were moved to a bigger apartment with a kitchen island (instead of galley kitchen), however then we didn’t have a dining table. Exchange of keys is through an Asian Grocery store, when we approached them and asked to be moved, they were defensive and denied knowing who the host was….not comforting. Although in the end, ‘the host’ of the apartment was very easy to talk to. Kitchen drawers didn’t close. Cooking utensils useless. Bed sheets were not Egyptian Cotton as advertised - they were scratchy and the label on them said ‘linen’. Parking is an extra cost, and not necessarily available. In one email it said $50 a night, and another email it said $40 a night. Access to gym and pool requires an ‘induction’, which we couldn’t attend, so couldn’t access the facilities - again, something we paid extra for and didn’t get to avail of. If the price was reduced, and the photographs updated to be a true reflection of what is provided, it would be fine.

3.0/528 Feb 2025

Paul • Family Trip

Very dissapointed with communication about the need to attend an induction before gaining access to pool. We stayed 3 nights and could not use the facilities at all due to there being only 1 induction time of 7pm. This means you cannot use the pool the first day you are there and if you miss the induction because you have other plans you cannot use the pool at all on the second day because the only time is 7pm. There really should be a time early in the day so people staying have time to actually attent the induction before they have to leave.

3.0/524 Jan 2025

Selda • Family Trip

Nice apartment with beautiful views. Probably won’t stay there again as it was difficult to use the building’s facilities. We weren’t allowed to use pool/spa/gym without induction. Check in is at 2pm and Induction time is at 7pm so we missed a day of access to the pool.

2.0/525 Jan 2026

Joe • Family Trip

The room is very poor, the couch was broken, the carpet is very dirty and there were black stains in the main bedroom. All the walls are dirty and marked, the light switch in the main bedroom is behined the bed head. We could not find it until we called the host, the room wasn't ready ontime, we had to wait for it to be cleaned for couple of hours. The tap in the kitchen sink was broken and very loose. The dish washer had dirty dishes from previous guests that wasn't cleaned, the bathroom in the main bedroom had a really bad smell that we had to spray all the time.There is a lot of information that should have been disclosed when making the booking, such as induction to be able to use the pool or spa, they don't supply the pool towels.... there is no front desk that can help in any situation.

2.0/53 Jan 2025

Nicole • Family Trip

Really disappointed! Unaware we had to complete an induction to be able to use the gym and pool! Induction only held at certain times and not during our 2 night stay so we were unable to use the facilities! These were a main reason for us booking here!

2.0/529 Dec 2024

Verified traveler • Family Trip

The 2-bedroom, 2-bathroom apartment was quite small, and several issues made our stay less than enjoyable. The locks on the doors didn’t work, the bathroom was not clean, and the blinds were difficult to open. Check-in was a frustrating experience. We followed the instructions provided, but when we went to the Asian grocery store to collect the key, the staff claimed they didn’t know about any apartment or keys. After searching around for another location, we returned to the store, where a different staff member finally confirmed that we could collect the key there. This caused a significant amount of wasted time. One of the main reasons I booked this place was for the pool, which I wanted to use with my child. However, we were told we needed to complete an induction before gaining access to the pool. Unfortunately, we didn’t have enough time to do this, so we couldn’t use any of the amenities. Additionally, there was no parking available on-site, and we had to pay $120 for parking for just two nights. Overall, I was very disappointed with this stay. Based on our experience, I personally would not recommend this apartment to anyone.

2.0/515 Nov 2024

Andrew

New apartment with nice views but a broken lounge chair and washing machine. However the worst thing was no double glazing despite being right on a freeway. Made it very hard to get any good sleep.

1.0/526 Oct 2025

Fiona

Booked 2 week stay last minute due to family emergency. Had to leave after 3 days and they would not even consider a partial refund. I do understand but I couldn't even speak with a person. No communication and I had to go through Wotif just to get a reply. Will never book here for corporate stays again

Popular Facilities

Parking

Fitness Center

tiket Green

24-hour Front Desk

Elevator

Accessible Facilities

Bathtub

Hair Dryer

Kitchen

Ironing

Washing Machine

Smart TV

Room Heater

Sports & Recreation

Fitness Facilities

Public Facilities

Parking (Surcharge)

Elevator/Lift

Hotel Services

24-hour Front Desk

Accesibility

Wheelchair Accessible

Hotel Policy

Smoke-free Property

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Location

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11 Bale Cct, Southbank, Victoria, AU

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

- Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.- Please note that there is a non-refundable 1.5% charge when you pay with a Visa and Mastercard credit card.- Please note that there is a non-refundable 2% charge when you pay with a Union Pay credit card.-Please note that there is a non-refundable 3% charge when you pay with an American Express and Diners Club credit card.-Please note that when paying with an international credit card, The Marker Apartments Melbourne will process payment in the card's local currency.- Please note that the apartments will not be serviced for the duration of your stay.- Parking is subject to availability due to limited spaces at extra $40 per night. Advance booking is required for secure parking space. - Please Note: The gym and pool facilities are located on Level 8. Important: A 10-minute induction is mandatory for access to these facilities. Induction sessions are available at the following times: Sunday to Friday: 7:00 PM Saturday: 8:00 AM. Please meet at the East Tower Manager's lobby for the induction.This property will not accommodate hen, stag or similar parties.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in Procedure

Check-in2:00 PM-8:00 PM

Check-out10:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Pool access available from 8:00 AM to 8:00 PM.
Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Parking height restrictions apply.

About Melbourne Square Apartments

Melbourne Square Apartments Location
A stay at Melbourne Square Apartments places you in the heart of Melbourne, within a 15-minute walk of Crown Casino and Melbourne Convention and Exhibition Centre. This apartment is 1 mi (1.7 km) from Collins Street and 1.3 mi (2.1 km) from Rod Laver Arena.

Melbourne Square Apartments Facility and Service
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center.

Melbourne Square Apartments Rooms
Make yourself at home in one of the 51 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. 55-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and washers/dryers.

Room Type and Price

Sat, 18 Jul 2026 - Sun, 19 Jul 2026 (1 night)

1 Room, 1 Adult, 0 Children