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Homes>Toscana>Florence>Firenze>Benedetto Duomo
Others 1, Benedetto Duomo, Florence
Others 2, Benedetto Duomo, Florence
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General Info
Reviews
Location
Accommodation Rules
About
Apartment

Benedetto Duomo

Firenze, Florence

Reviews

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1.0/5
TerribleFrom 2 reviews
1.0/519 Apr 2019
Michael
We booked the Benedetto Duomo. About a week before the stay, the Apartment management company called Apartments of Florence emailed me directly to tell me the apartment was no longer available. I immediately called Hotels.com customer service several times and each time they contacted the apartment rental company in Florence and were assured that the apartment was fine. Hotels.com told me to ignore the emails. Well I was getting so stressed out and wanted to make sure everything would be OK when we arrived so I contacted the apartment company in Florence directly and they told me that the Benedetto Duomo flooded. Why they told Hotels.com one thing and told me something completely different, I have no idea. But the management company said dont worry we are going to upgrade you to something better. Well this was no upgrade. the new apartment was not nearly as pretty as the Benedetto. Plus they could not fit us all in one apartment so we had to take two separate units. They were adjoining so it wast too bad but just a very awkward set up. I never would have picked this for myself. It was very old and not very clean, plus we had NO WIFI for the first three days. Florence data is spotty at best and then to have no wifi in a foreign country - we were at a loss. The service was terrible. My opinion is that this Benedetto Duomo is used as bait to get bookings and then they switch you at the last minute to places that nobody else wants. Use caution!!!!!
1.0/519 Apr 2019
Michael
We booked the Benedetto Duomo. About a week before the stay, the Apartment management company called Apartments of Florence emailed me directly to tell me the apartment was no longer available. I immediately called Hotels.com customer service several times and each time they contacted the apartment rental company in Florence and were assured that the apartment was fine. Hotels.com told me to ignore the emails. Well I was getting so stressed out and wanted to make sure everything would be OK when we arrived so I contacted the apartment company in Florence directly and they told me that the Benedetto Duomo flooded. Why they told Hotels.com one thing and told me something completely different, I have no idea. But the management company said dont worry we are going to upgrade you to something better. Well this was no upgrade. the new apartment was not nearly as pretty as the Benedetto. Plus they could not fit us all in one apartment so we had to take two separate units. They were adjoining so it wast too bad but just a very awkward set up. I never would have picked this for myself. It was very old and not very clean, plus we had NO WIFI for the first three days. Florence data is spotty at best and then to have no wifi in a foreign country - we were at a loss. The service was terrible. My opinion is that this Benedetto Duomo is used as bait to get bookings and then they switch you at the last minute to places that nobody else wants. Use caution!!!!!

Popular Facilities

WiFi
WiFi
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Bathtub
Bathtub
Living Room
Living Room
Hair Dryer
Hair Dryer
TV
TV
Refrigerator
Refrigerator
Kitchen
Kitchen
Room Heater
Room Heater
Ironing
Ironing
Washing Machine
Washing Machine

Info

1
No Elevators

Hotel Policy

1
Smoke-free Property

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Connectivity

1
Free WiFi

Location

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1 Piazza San Benedetto, Duomo, Florence, FI, IT
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

A luggage storage is available from Monday to Friday from 9.00 to 19.00 at Borgo Albizi, 15.Guests arriving outside check-in hours are advised to contact the property before their stay to arrange check-in.A surcharge applies for arrivals after check-in hours:EUR 20 from 19:00 until 21:00EUR 40 from 21:00 until 23:00EUR 70 after 23:00 until 01:59After 02:00h subject to request.All requests for late arrival are subject to confirmation by the property.When travelling with pets, please note that an extra charge will be applied.Electricity, gas and water are not included for stays of 8 nights or more.Please note that the rates include the property service charge.This property is located in a residential area and guests are asked to refrain from excessive noise.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.In the event of an early departure, the property will charge you the full amount for your stay.This property will not accommodate hen, stag or similar parties.This property is located in a busy area and guests may experience noise.
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Check-in Procedure
Check-in3:00 PM-7:00 PM
Check-out10:30

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has not indicated whether there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property charges consumption-based heating, electricity, and gas fees for stays of 8 nights or more.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property is professionally cleaned.
  • Contactless check-out is available.

About Benedetto Duomo

Benedetto Duomo Location
With a stay at this apartment in Florence (Historic Centre of Florence), you'll be steps from Cathedral of Santa Maria del Fiore and Piazza del Duomo. This apartment is 0.3 mi (0.4 km) from Piazza della Signoria and 0.4 mi (0.7 km) from Uffizi Gallery.

Benedetto Duomo Rooms
Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with a full-sized refrigerator/freezer and an oven. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include a separate sitting area and a microwave.

Room Type and Price

Sun, 19 Jul 2026 - Mon, 20 Jul 2026 (1 night)
1 Room, 1 Adult, 0 Children