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Exterior & Views 1, Hoshino Resorts KAI Enshu, Hamamatsu
Public Area 2, Hoshino Resorts KAI Enshu, Hamamatsu
Bedroom 3, Hoshino Resorts KAI Enshu, Hamamatsu
Bathroom 4, Hoshino Resorts KAI Enshu, Hamamatsu
Food & Drinks 5, Hoshino Resorts KAI Enshu, Hamamatsu
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Hoshino Resorts KAI Enshu

Hamamatsu, Shizuoka

The Fun Awaits

Guests Like the Location
Guests Like the LocationThe location was rated 4.864 by the guests who stayed here.

Reviews

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4.9/5
FantasticFrom 24 reviews
5.0/511 Nov 2025
Janet • Trip with Friends
Beautiful resort with a nice Onsen.
5.0/527 Jun 2025
DJuan • Solo Trip
Despite being a foreigner in a commonly Japanese space, I was treated with the utmost care and respect. Being able to sample multiple variations of green tea (leaps and bounds more complex than any I had tasted back home) while looking out across the lake was an unforgettable experience. I wish I had stayed an extra night so I could experience a few more of the available services, but I did manage to purchase some tea leaves and orange juice for the journey. A top nitch experience all around.
5.0/522 Jun 2025
Crystal • Couple Trip
Wow what a wonderful place! We had a room with a private onsen on the balcony and it was well worth it. We stayed here as a part of a longer Japan trip and appreciated being so well taken care of, from the exemplary service to the traditional and carefully prepared Japanese meals. The views from the room were breathtaking and made for an extra-relaxing weekend. We felt fully immersed in Japanese culture from the tea to the yukata, and we felt welcomed despite being the only North Americans there (as far as we could see). The property is a bit far from the station or the centre of town, but there are still many sights to see such as the amusement park, zoo, and flower park. If you stay, book early and reserve one of the three private onsen rooms, you won’t be disappointed.
5.0/517 Mar 2025
Daisy Yat see
I always love Hoshinoya group hotel. Nothing to complain, everything is just perfect.
5.0/529 Dec 2024
Hansa • Solo Trip
Perfect onsen with various & good quality tea. Room is super comfort with spetacular view of the lake. Onsen is also very good quality and very relaxing
5.0/523 Dec 2024
Cheyu
舒適放鬆,與家人第二次到訪了
5.0/518 Dec 2024
Roland
Staff were extremely helpful, food excellent and the view was great.
5.0/515 Nov 2024
Pui Ching • Couple Trip
Staying in Kai Hotel was a very enjoyable experience!
5.0/516 Oct 2024
Khai Sheng • Couple Trip
this was a wonderful and pleasant stay.
5.0/513 Dec 2023
Man Tai • Couple Trip
Nice room with Onsen
5.0/51 Dec 2023
Chi-Ming • Couple Trip
員工服務及整體設施都非常好,雖然住宿費用不便宜,但是值得也花得很甘願!!
5.0/524 Dec 2019
Verified traveler • Family Trip
とてもよかったです。ただひとつ 惜しい点は 食事のデザートに 果物が 全然なかったぐらいです。
5.0/529 Nov 2019
Wong sai • Family Trip
鄰近浜名湖,景色很美,酒店服務也十分週到。
5.0/528 Feb 2019
Verified traveler • Family Trip
スタッフの方々の細やかな気遣いや、ゆったりできる施設、美味しいお食事、とても気持ち良く過ごせませた。
5.0/58 Feb 2019
Sindy • Family Trip
Great service with friendly staff. There are some activities provided, e.g. learn something about the green tea, free try of japanese wine+tea, morning stretch exercises. Food was great too. Definitely will come again.
5.0/523 May 2018
Verified traveler • Family Trip
チェックインからチェックアウトまで、驚かされることばかりでした。 とても貴重で高いサービスを体験をすることができました。 0歳の子どもを連れての旅行でしたが、急きょ離乳食を提供していただき感謝しております。 お部屋やお風呂でもゆっくりと過ごすことができ、リフレッシュでしました。 また訪ねたいと思いました。
4.8/521 Oct 2022
FI
The room was very spacious, with a private outdoor bath and a beautiful lake view. The food is excellent. The staff was very friendly and helpful.
4.6/51 Nov 2023
AA
On the way back from my trip, I stayed one night. This was my first time staying at the Hoshino resort. When I arrived at the front door, I was greeted with a welcoming smile, and the check-in process took place over a cup of tea with delightful Japanese tea cookies. My birthday was in a few days, and I was pleasantly surprised by a special dessert after dinner. Every inch of the hotel was cleaned, and the entire staff I encountered was kind and welcoming. I will certainly return to Hoshino Resort.
4.6/511 Mar 2023
MO
My family and I were very satisfied. My mother and grandmother also enjoyed staying here. This was my first visit to Roman and I will gladly choose this Roman again the next time. Also, it makes me look for other Hoshino resorts.
4.4/519 May 2022
VB
I had never been on Hoshino Group before, but I can assure you that this wont be the last. I didnt want to try Rupia Tomar, but it wasnt a possibility. Instead, I chose Kai Shu since I adore green tea. Everything here was better than I had anticipated. There is a perfect weather, a quiet area, a well run hotel, and personnel are highly skilled and attentive. Even if it was for foreigners, my room, which had tatami-style, a lovely view, was roomy and spotless, and it came with a very nice view. You cannot go wrong if you reserve supper, a really fine Japanese cuisine. Prior to that is a must. Tea brewing is delectable. We would like to express our gratitude to Sawayama san who arranged for our table, provided us with complimentary sake, and sent us a lovely picture to end our night at this hotel wonderfully.

Location

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399-1 Kanzanji, Nishi-ku, Hamamatsu, Shizuoka, JP
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in2:30 PM-6:00 PM
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Additional fees may apply to children for items such as extra bedding and meals.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Half Board is not included in the Half Board rate for children aged 0-2.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • One child 2 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

About Hoshino Resorts KAI Enshu

Hoshino Resorts KAI Enshu Location
With a stay at Hoshino Resorts KAI Enshu in Hamamatsu (Nishi Ward), you'll be steps from Lake Hamana and 4 minutes by foot from Hamanako Palpal Theme Park. This ryokan is 0.2 mi (0.4 km) from Hamanako Music Box Museum and 0.5 mi (0.8 km) from Hamamatsu City Zoo.

Hoshino Resorts KAI Enshu Facility and Service
Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs.

Hoshino Resorts KAI Enshu Rooms
Make yourself at home in one of the 33 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Restaurant and Cafe
At Hoshino Resorts KAI Enshu, enjoy a satisfying meal at the restaurant. A complimentary local cuisine breakfast is served daily from 7:30 AM to 9:30 AM.

Room Type and Price

Tue, 11 Aug 2026 - Wed, 12 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children