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See mapsAccommodation Rules
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve access to the public bathing facility
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests ages 1-5 who are booked in half board rate plans will receive children's meals. Guests ages 6 and older who are booked in half board rate plans may receive children's meals instead of regular meals by contacting this property in advance. Meals are not available for children under 1 year old. Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Want to check in early? Fill out the Special Requests form on the booking page.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Alcohol is not permitted at this property.
- A car is recommended for transportation to and from this property.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
About Hotel Gyokusen
When you stay at Hotel Gyokusen in Matsue, you'll be in the historical district, within a 10-minute walk of Tamatsukuri Hot Spring and Izumo Tamatsukuri Historical Park. This ryokan is 0.3 mi (0.5 km) from Tamatsukuri Onsen and 0.6 mi (0.9 km) from Seiganji Temple.
Hotel Gyokusen Facility and Service
Relax and unwind with massages and body treatments. You can take advantage of recreational amenities such as hot springs, a sauna, and karaoke. Additional features at this ryokan include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Hotel Gyokusen Rooms
Make yourself at home in one of the 121 individually decorated guestrooms, featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and a turndown service.
Restaurant and Cafe
Enjoy Japanese cuisine at 料理茶屋 燕楽 -Utage-, one of the ryokan's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.



