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Exterior & Views 1, Kinokuniya Ryokan, Hakone
Public Area 2, Kinokuniya Ryokan, Hakone
Bedroom 3, Kinokuniya Ryokan, Hakone
Bathroom 4, Kinokuniya Ryokan, Hakone
Food & Drinks 5, Kinokuniya Ryokan, Hakone
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Ryokan
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Kinokuniya Ryokan

Hakone, Kanagawa

Reviews

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3.6/5
GoodFrom 22 reviews
5.0/529 Apr 2025
Sheila
It was quite a journey from the station to the ryokan. Well worth it. Elaborate Japanese dinner and breakfast. Outdoor onsen. The new part of the lodge is 80 years old. It has been on this spot for 300 years. Quick bus ride to Lake Ashi next morning.
5.0/524 Jan 2020
Verified traveler
食事がとても美味しかった
5.0/51 May 2019
junichiro • Family Trip
神遊風呂に心を洗われました。 勝海舟先生の直筆の書の力強さに感銘を受けました! 若冲の絵にまた会いに行きたいと思いました。
5.0/518 Mar 2019
Verified traveler • Couple Trip
It was amazing. Everyone was friendly and the food was delicious.
5.0/523 Mar 2018
Chen
This was my first time staying at an onsen ryokan, but it was much better than expected. The staff was friendly, helpful, and professional. The room was roomier than what I imagined, but I guess I was staying at a place meant for two people by myself. Dinner was excellent, and the breakfast buffet was great too. Dinner was fully Japanese while the breakfast was continental with a heavy Japanese slant. The onsens were great. I'd recommend using the bath in the early afternoon or the early morning before people start arriving if you are not comfortable with stares. The outside bath was a bit small but charming. The only bad thing I can say about this place was the fact that it's a bit old, but that's to be expected from some place that's more than 300 years old. It was very clean though. Will stay again, next time with another person to play table tennis with.
5.0/526 Jan 2018
Verified traveler • Family Trip
非常に趣のある旅館でした。 チェックインもスムーズでしたし 料理も美味しかったです。 お風呂のシャワーが点検中ということで 水圧が弱かったのが多少残念でしたが、 温泉の質は抜群でした。 布団もふかふかで快眠できました。 朝食はバイキングで品数も多く 楽しい朝食でした。 全体的申し分なくにいい旅館でした。 ただ一点、近くの駅までの送迎バス等があると 良かったかなと思います。 また、利用させて頂きたいと思います。
5.0/516 Jun 2017
Skye
Hotel is abit dated and onsen abit old, but I enjoyed the rustic feeling.Excellent service and delicioilus kaiseki dinner, more than made up for everything
4.0/530 Jan 2023
Massimo • Couple Trip
Very good, nice atmosphere
4.0/511 Feb 2020
Verified traveler • Couple Trip
サービスも良く、全体的に綺麗で良かったです。ただ、壁や部屋といった施設自体が古いので、気になる方は気になるかもしれません。
4.0/510 Apr 2019
92 • Family Trip
夕食のボリュームが少なかったです。もともとそんなに食べる方じゃないのですが...
4.0/521 May 2018
Bruno • Trip with Friends
Hôtel traditionnel décoration sympa très bien placé onsen très agréable par contre déçu par le service le soir dîner kaiseki très bon deux choix d'horaires 18h ou 18h30 service trop rapide à 19h20 sans avoir eu le dessert on nous a mis dehors en nous disant closing Time moins d'une heure pour manger c'est très limite pour un repas avec autant de plats différents même chose pour le buffet du petit déjeuner à peine servi le buffet était débarrasser... Pour un hôtel de ce prix là c'est très décevant ... entretien général très limite chasse d'eau cassée, rideaux piqués...bref très moyen pour le prix ..
3.0/529 Apr 2025
Meagan • Trip with Friends
This hotel was good-hearted and the food was Japanese artistry. It is an older property and has a very “mountain lodge” kind of feel. The food was interesting but challenging for an unadventurous North American eater. It goes well beyond sushi to escargot and tiny octopi (squids?) over cucumber and a miso sauce. I was impressed with the look of this but I am weak on seafood and so it wasn’t that easy to eat. I expect that it is very seasonal and probably changes to make sure the food is the freshest. The hotel itself is very high up the mountain, with a few walking trails nearby but no other. The hotsprings older facilities but again, overall very nice. It is very close to the bus stop, where the bus comes often from Hakone Yumoto station to Lake Ashinoko and back so that is convenient.
3.0/527 Nov 2023
Kirill
The dinner alone gets a lot of points. Easily some of the best food I have ever had at a ryokan. The Men’s Onsen is a bit small outdoors. It was difficult to get my large western body (5’10”, 185lb) in the outdoor pool. The indoor pool was nice. The biggest problem is the old wooden floors. Upstairs neighbors had kids and I got virtually no rest. The tranquil atmosphere of autumn in the mountains of Japan was disturbed by little giants trampling overhead. Overall, great place, but I hope you get lucky with who stays above you.
3.0/524 Sep 2019
Masazumi • Couple Trip
全ての対応が良かった。
3.0/58 Jan 2019
Verified traveler
Very nice location (in the hills, near the bus stop, 10 mins from Ashi lake). Easy check-in (although English is nearly non-existent). Good structure, rooms are nice and wide, traditional futon beds, hot fans and air conditioning. Working at the garden since like a year. Did not found any onsen/public bath. A little overpriced for what it has to offer.
3.0/513 May 2018
Yoichiro • Family Trip
宿泊するのは初めてですが、20年以上前には日帰りで何回も入浴していました。 2種類の温泉が楽しめ、落ち着いた木の浴槽も気に入っていましたので、是非にと思い今回は2泊してみましたが、正直な気持ちを言わせてもらえれば残念の一言に尽きます。 お気に入りの浴室は取り壊されており、露天風呂つきの大浴場は泉質も浴室も以前のような満足できるものではありませんでした。 1000円/1人の別料金で2種類の温泉を楽しめる貸切りの浴室があると聞き利用しましたが、泉質はともかくとして、狭いうえに清掃も行き届いておらず満足感はありませんでした。 300年の伝統を誇る箱根の老舗旅館であれば、もっとしっかりして欲しいと心から思いました。
3.0/528 Mar 2018
winnie
The hotel is nice however the access to its remote location is terrible during winter or early spring when snowing. The only public bus to this Ryokan stopped operating. We had to take very expensive taxi (>8000yen) to reach this place. getting out of it on next day is even harder as there is no taxi coming to this Ryokan and the hotel staff asked us to walk 40mins to the nearest train station! It was still snowing that time and we had 3 kids with us! It is not possible for us to walk this far with big luggage’s as well. Luckily we finally able to get he Hotel staff to send us to the train station in his own car. Really thanks to the 2 young men tnb he didn’t front desk. front desk can’t speakers mich English as well...
1.0/520 Nov 2023
WOONYONG • Family Trip
노후된 시설. 청결하지 못한 환경.객실에는 모기가 있어 수면을 방해함. 객실에는 wifi도 제공되지 않음. 프라이빗 욕실도 매우 불편함. 식사와 요리수준 낮음. 이용요금도 너무 비쌈.1박에 400불. 다시는 이용하지 않겠음.
1.0/58 May 2019
Verified traveler • Family Trip
連泊したのに、部屋の掃除なし、シーツ交換なし、浴衣の交換なし、バスタオル・フェイスタオル交換なし、トイレは故障、大浴場の温泉はぬるい、シャワーは流量が少ない、廊下の絨毯は擦り切れ、と、ないないずくしの旅館で、今時こんなサービスの悪い旅館があるとは思いませんでした。
1.0/51 Mar 2019
TOMOE • Couple Trip
残念の一言です。 古いけれどきちんと清潔にしてあって、部屋も広く、気持ち良いお宿でした。サービスがものすごく良くありませんでした。朝9時まで入浴できると記してありましたが、7時にはお湯が抜かれていました。朝風呂が入れないのなら一言、言って欲しかったです。また、お庭も工事中なので仕方がない、とはいえ、配管や雑に置かれたテーブルなので、全く整えられておらず、非常に見苦しい。大浴場のシャワーは出たり出なかったり、広い脱衣場に安物のドライヤーが一つだけ、真冬に切られている暖房機。 にもかかわらずピカピカの美術回廊。歴史のあるお宿のコレクション自慢はよくわかりましたが、まずはお客の居心地からお金をかけていただきたなと思ってしまいました。最後に旅館を出るとき、こちらからありがとうございましたとご挨拶しましたが、お返事はありませんでした。滞在して悲しくなるお宿は初めてです。

Location

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Ashinoyu 8, Hakone, Kanagawa, JP
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Children 0 – 4 years old will be charged JPY 1,080 when using existing bedding.
Guests must reserve meals in advance. Otherwise, no meal will be served.
The property does not accept credit cards. All charges must be settled by cash.
There are no other restaurants or convenience stores outside of the property.
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Check-in Procedure
Check-in3:00 PM-5:30 PM
Check-out10:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The hotel restaurant closes at 6:30 PM. Guests booked in Half Board rates must check in by 6 PM to receive dinner. Guests who wish to book dinner are encouraged to contact the property before arrival to pre-book it.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Only registered guests are allowed in the guestrooms.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Contactless check-out is available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

About Kinokuniya Ryokan

Kinokuniya Ryokan Location
With a stay at Kinokuniya Ryokan in Hakone (Ashinoyu), you'll be within a 5-minute drive of Hakone Shrine and Hakone Kowakien Yunessun. This ryokan is 2.6 mi (4.2 km) from Lake Ashi and 6.6 mi (10.7 km) from Hakone Hot Springs.

Kinokuniya Ryokan Facility and Service
Enjoy recreation amenities such as hot springs or take in the view from a garden.

Kinokuniya Ryokan Rooms
Make yourself at home in one of the 27 air-conditioned rooms featuring refrigerators and LCD televisions. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided on request.

Room Type and Price

Tue, 28 Jul 2026 - Wed, 29 Jul 2026 (1 night)
1 Room, 1 Adult, 0 Children