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Exterior & Views, Rakuten STAY TERRACE Hakone Kowakudani, Hakone
Others 2, Rakuten STAY TERRACE Hakone Kowakudani, Hakone
Others 3, Rakuten STAY TERRACE Hakone Kowakudani, Hakone
Others 4, Rakuten STAY TERRACE Hakone Kowakudani, Hakone
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Rakuten STAY TERRACE Hakone Kowakudani

Hakone, Kanagawa

The Fun Awaits

Guests Like the Location
Guests Like the LocationThe location was rated 4.763 by the guests who stayed here.

Reviews

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4.8/5
FantasticFrom 75 reviews
5.0/517 May 2026
Alejandra No • Couple Trip
Clean and very big room with all the necessary ameneties - the prívate onsen are amazing. My only sugestión is that the location is quite isolated probably next time we would choose another one but the room 10/10
5.0/59 May 2026
Eui Jun • Family Trip
주차도 편하고 세탁하기도 좋고, 식사를 해먹기도 좋고 심지어 그릴 사용도 가능하다. 온천을 객실안에서 할 수 있고 건식 사우나도 즐길 수 있다. 빔프로젝트로 영화를 볼 수도 있고, 주변이 조용하다.
5.0/56 May 2026
HYESOOK • Family Trip
가족여행으로 아주 만족한 숙소입니다. 깨끗한 객실과 주차도 좋았어요.
5.0/55 May 2026
Lou Jean • Family Trip
Clean spacious room. In-room onsen + sauna is great! A bit on the expensive side but it was worth it.
5.0/528 Apr 2026
Ian • Couple Trip
Our first stay in a Rakuten property and it won’t be our last. Loved the room, which was more an apartment really. Every thing we would or could need was provided though I wasn’t expecting a telescope to see the stars! Check in was digital and very easy. Welcome pack was unexpected and very good - especially the red wine. Loved the private onsen and balcony foot spa. There was also a sauna but we didn’t use that. 10/10.
5.0/525 Apr 2026
Anisha
They do not have an onsite staff. This is not very clear at the time of booking. Not having an onsite staff means you cannot leave your bags at the hotel. So if you plan to drop your bags or have them delivered to the hotel, do not book with this hotel
5.0/522 Apr 2026
Siri
We really enjoyed our stay here! The hotel is super nice, clean, and comfortable. The location was perfect and made it easy to get around. We’d definitely stay here again
5.0/519 Apr 2026
Katherine • Family Trip
Wow - this place was amazing. I felt so spoiled coming back at the end of each day and soaking in the foot bath or onsen tub in our beautiful apartment. The kitchen and bathroom are also fantastic. There are not many restaurants near by, but we didn't mind bringing food with us to cook. There is also a 7-11 for supplies a 15-minute walk up the hill. We could easily catch the bus or train from here for our daily adventures. Our kids liked the foot bath and big projector screen for watching shows in the evening.
5.0/518 Apr 2026
TOUYAMA • Family Trip
生活できるアイテムが全部揃っています
5.0/515 Apr 2026
Dan
Although needing a train to access this place massively exceeded our expectations. The apartment was enormous with the luxury of a private semi outdoor thermal bath & a sauna. For a family of 5 this was absolutely perfect, very glad we chose here & not the other older hotels in the area
5.0/514 Apr 2026
Combes Jean • Family Trip
Superbe hôtel. Finalement l'accès n'est pas si difficile que ca a pied depuis la gare (peut être si on a beaucoup de bagages, il vaut mieux vérifier sur street view), effectivement quelques passages sans trottoir, mais c'est plutôt raisonnable. Le seven eleven est situé un peu plus haut (au dessus de la gare), si jamais il n'y a pas assez de choix dans le distributeur (quelques minutes à pied, quelques passages sans trottoir aussi, peut être difficile la nuit). Pour nous (1 nuit, 2 enfants + 3 adultes), c'était parfait.
5.0/54 Apr 2026
Melanie • Family Trip
Loved the room, great for families and kitchen well equipped. The onsen and sauna were a great addition to the stay. Would recommend that you bring food supplies as only one place near the station to get food.
5.0/52 Apr 2026
Ange • Family Trip
What a treat it was to stay in this accommodation near the end of our trip through Japan. It was a great place to relax and made accessing Hakone's attractions very easy. Wish we could have stayed for more nights! We were disappointed that more coffee pods were not provided by the host for the advertised in-room coffee maker (rare in Japan) - only three for our multiple night stay with two adults. Trekking up and down from the 7-eleven with to-go cups wasn't ideal. That said, the room amenities and complimentary snacks/beverages were appreciated.
5.0/530 Mar 2026
Matthew • Family Trip
The room was VERY spacious and clean. We appreciated the lobby area and while we didn't get the breakfast option, there was a vending machine in the lobby that required us to download an app to use. Unfortunately with us being from USA, to text us to confirm that we wanted to load the app didn't work correctly and we didn't receive the text. What we should have done was purchase food, snacks, drinks from Odawarai station. We did a day trip to Owakudani and on the way back via train, we got off on the next stop because there was a Lawson's across the street from the train station. We loaded up on food, snacks, and drinks and jumped on the next (every 15 minutes) train to Kawakidani. Rakuten Stay Terrace also had a gas grill on the balcony and we should have grilled a few items. Next time!
5.0/521 Mar 2026
Shawn • Family Trip
Safe, clean, awesome
5.0/521 Mar 2026
Robert • Family Trip
Awesome room, loved onsen tub and foot bath. A little dangerous to walk to train station as road didn’t have a sidewalk for the majority of the walk.
5.0/55 Mar 2026
Mariela
Habitación preciosa, bien ubicada, un poco el acceso a transporte pero es fácil de llegar
5.0/51 Mar 2026
David
It was good
5.0/528 Feb 2026
Kei Yung • Family Trip
很滿意的一間酒店,基本上沒有什麼地方可以挑剔。酒店新穎一踏入大堂門,格局新穎,內裏沒有任何職員,所以需要自行在網上scan Passport及後再到酒店進行進一步的網上check-in,成功後,會收到房間號碼和QR code的門匙。記緊需要自行拍照,因為沒有房咭會提供。如在check-in的程序上遇到問題 可以立即對着iPad進行真人FaceTime詢問解決。 房間很大,我們四人住的是有兩張雙人床的類別,廁所是乾濕分離,有兩個洗手盆,亦有溫泉浸浴及小型桑拿提供。 電視機很大,亦由Netflix YouTube 可供選擇。 房間內有微波爐,廚具,洗碗碟,咖啡機提供,雪櫃是蠢層冰格夠冷,有飯廳和露台。
5.0/52 Feb 2026
Leanne • Family Trip
We loved this place - private onsen, foot bath and sauna; so much space; very modern, clean and comfortable. Location was convenient- only 5 minutes walk from Kowakudani station ( although be aware that the walk is along curvy roads and parts of the walk have no footpath so it can be a bit dangerous at night). The only negative is there is no front desk and therefore no luggage forwarding or storage before checkin or after checkout.

Location

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483-2 Kowakudani, Hakone, Kanagawa, JP
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-anytime
Check-out10:00 AM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has not indicated whether there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

About Rakuten STAY TERRACE Hakone Kowakudani

Rakuten STAY TERRACE Hakone Kowakudani Location
With a stay at Rakuten STAY TERRACE Hakone Kowakudani in Hakone (Kowakudani), you'll be within a 5-minute drive of Hakone Kowakien Yunessun and Hakone Open Air Museum. This apartment is 5.5 mi (8.9 km) from Lake Ashi and 11.9 mi (19.2 km) from Gotemba Premium Outlets.

Rakuten STAY TERRACE Hakone Kowakudani Facility and Service
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Rakuten STAY TERRACE Hakone Kowakudani Rooms
Make yourself at home in one of the 23 guestrooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and spring water baths. Conveniences include coffee/tea makers and rice cookers.

Room Type and Price

Thu, 20 Aug 2026 - Fri, 21 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children