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Sport & Beauty 1, Shirahone Onsen Tsuruya Ryokan, Matsumoto
Exterior & Views 2, Shirahone Onsen Tsuruya Ryokan, Matsumoto
Bedroom 3, Shirahone Onsen Tsuruya Ryokan, Matsumoto
Bathroom 4, Shirahone Onsen Tsuruya Ryokan, Matsumoto
Food & Drinks 5, Shirahone Onsen Tsuruya Ryokan, Matsumoto
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Ryokan
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Shirahone Onsen Tsuruya Ryokan

Matsumoto, Nagano

The Fun Awaits

Guests Like the Location
Guests Like the LocationThe location was rated 4.4 by the guests who stayed here.

Reviews

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4.4/5
GoodFrom 17 reviews
5.0/516 Aug 2020
m • Family Trip
野天風呂も清潔で、趣きが良かった
5.0/514 Aug 2020
yuka • Family Trip
ご飯が美味しかった。温泉も良かった♨️です。ありがとうございます😊
5.0/55 Aug 2020
Verified traveler
たてものは古いが、温泉、スタッフ、清潔感があって良かった。スタッフが、優しく丁寧でした。
5.0/516 Aug 2019
TOSHIYUKI • Family Trip
川辺にある素敵なホテルです お湯が最高でした 1歳と5歳の子供連れでしたが 子供達も大人も まったり しっぽり ゆっくりできました 夕食 朝食ともにとても美味しく大満足 施設は少々改善の余地もあるかもしれませんが あの山奥の細い道を抜けたところの秘湯なので 十分贅沢かと思います お部屋も綺麗で 女性用アメニティも お部屋にも浴場にも揃っていて嬉しかったです 駐車場までお迎え お見送りをしていただいたり 細やかな気配り、心遣い、おもてなしをしていただきました 素敵な夏の思い出ができました
5.0/526 Jun 2019
shiro • Family Trip
別所温泉宿泊は2度目、今回の玉屋旅館は素晴らしいです。前日に白骨温泉に泊まりましたが、こちらはがっかりで期待していなかったのですが、部屋はきれい、受付もよく、料理も口うるさい母も絶賛でした。又泊まりたい宿です。
5.0/523 Oct 2018
Verified traveler • Family Trip
よいお湯、よい宿でした。泉質がよくて、体がポカポカに。3日入れば風邪をひかない、といわれるそうですが、なるほど。ベッドの部屋に泊まりました。新しいお部屋で、ゆったりしていて、おちつける和のしつらえ。広い窓の外は原生林で、川の音が聞こえて、癒されました。食事は少なめで、私にはちょうどよく、イワナが美味しかった! 何より、宿の人たちのホスピタリティがすばらしかった。みな親切でフレンドリーで、来てよかった。宿まで、すれ違えないほど細い道は、わずかでした。でも、日暮れ前に到着することを勧めます。
5.0/524 Oct 2016
Hei Man • Family Trip
酒店有懂流利英語的服務員,位置亦容易找到,不過因為酒店位置在斜路上面,如拉著大型手提行李會有點吃力,但服務質很好,值得再入住
5.0/59 May 2016
Kodama • Couple Trip
湯質の良い温泉でした。スタッフの対応も丁寧にして頂いて、良い骨休めになりました。是非お勧めの旅館です。
4.0/529 Aug 2019
KATSUHIKO • Family Trip
従業員さんたちが親切で最高でした。
4.0/59 Aug 2019
REIKO • Family Trip
豪華ではないが、清潔でお湯がとて良かった
4.0/56 Aug 2018
Verified traveler
外観や雰囲気、社員さんは明るく感じが良かったです。部屋が旧館でしたが、ベランダが汚くて蜘蛛がいたりして、廊下のシミが多いのも残念でした。食事は美味しかった‼️ でも、三人で泊まったのに、洗面所のコップが2こしかありませんでした。
4.0/59 Jun 2018
cl
這是一家只有九間客房的傳統風情溫泉飯店,飯店有些老舊,但是房間很乾淨。位於深山中一天只有一班來回的車,並不容易到達,晚上很寂靜。飯店服務人員的英文並不好,但是很友善、有禮貌。白骨溫泉水非常有特色,餐飲屬於鄉間料理。
4.0/524 Apr 2016
Joseph
A typical onsen ryokan with cozy and clean guest rooms. The onsen facilities might not be at those top notch level and a bit worn, but the quality of foods offered was absolutely excellent and fantastic
3.0/523 Aug 2018
チョクミ
とても卑怯な温泉でお湯はとても良かったです それに上高地に行くのに10分位で行けて とても便利でした
3.0/57 Aug 2016
Yutaka • Couple Trip
従業員の対応はとても良い。

Location

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4202-6 Shirahone Onsen Azumi, Matsumoto, JP
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Starting 1 June 2026, changes in local tax regulations will require guests to pay an Accommodation Tax at various updated rates, which will be collected separately by the property at check-in. The tax is determined based on the room rate and is charged per person, per night, as follows: 【Accommodation Tax from 1 June 2026, onwards】 For room rates less than JPY 6,000: None For room rates JPY 6,000 or more: JPY 300 (*JPY 200 for the first 3 years after the program starts) *For the purposes of the accommodation tax, the term “room rate” shall refer to the room-only rate, excluding meal charges and consumption tax. * Please settle the payment at the hotel upon check-in, even if you have paid by credit card in advance. *Applicable conditions for taxes, etc. are determined by each local government. For details, please check the official site of each local government or contact the hotel directly. *Taxes, etc. may change or be newly introduced without notice.
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Check-in Procedure
Check-in3:00 PM-6:00 PM
Check-out10:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Additional fees may apply to children for items such as extra bedding and meals.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Guests can access their rooms with a mobile device.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

About Shirahone Onsen Tsuruya Ryokan

Shirahone Onsen Tsuruya Ryokan Location
With a stay at Shirahone Onsen Tsuruya Ryokan in Matsumoto, you'll be 10.4 mi (16.7 km) from Kappa Bridge and 10.7 mi (17.2 km) from Alpes Street Hotsprings. This ryokan is 12.9 mi (20.7 km) from Myojin Pond and 13.1 mi (21 km) from Myojin Bridge.

Shirahone Onsen Tsuruya Ryokan Facility and Service
Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional amenities at this ryokan include complimentary wireless internet access and a vending machine.

Shirahone Onsen Tsuruya Ryokan Rooms
Make yourself at home in one of the 22 air-conditioned rooms featuring refrigerators and LCD televisions. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Restaurant and Cafe
A complimentary local cuisine breakfast is served daily from 7:00 AM to 8:30 AM.

Room Type and Price

Wed, 05 Aug 2026 - Thu, 06 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children