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Scarletz Suites KLCC by Purple Orchid

Kampung Baru, Kuala Lumpur

Reviews

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3.0/5
OkayFrom 4 reviews
4.0/520 Jan 2026
Stephan • Solo Trip
Einfacher und unkomplizierter Check-in. Vermieter war sehr freundlich und gut zu erreichen. Schade ist, dass mit einem Whirlpool geworben wird, der leider nicht vorhanden ist. Ansonsten alles gut.
4.0/520 Jul 2025
Gordon
Hotel staff wanted nothing to do with our booking. Obviously it was a privately owned unit. No tea or coffee but a pod machine was available. Lifts take ages. But the views were magnificent.Expedia accused us of missing the checkout time and threatened us with additional charges. Would have been good if they had asked nicely first as we could easily prove we left on time instead o going straight to threats
3.0/528 Feb 2026
Glenn
In my room, there is a closed in between door. This in between door is a locked entrance to another room, for other tourists. This in between door is very thin, you can hear everything. And I mean everything. The contact person I had for this room is friendly and questions, requests, remarks I made with WhatsApp, were answered and solved immediately. However, 3 to 4 staff members at the front desk, sitting and looking bored, no (fake) smiling, is a doubtful
1.0/59 Feb 2026
EDWARD • Solo Trip
Well let me begin with don't stay here. The price seems inticing but the service is awful for 4 star hotel Upon arriving at the concierge, I approached the rep at the right next to the elevator. Didnt get a name since they don't even have name tags and she asked for my booking. So I show her the Expedia booking and she tells me that I have to call my agent for the booking. So being as confused as I am, I ask her why I have to call expedia? I thought the booking was all sorted as Ive already paid. She then rudely tells me that I have to call Expedia for the booking at which point anothrr rep looks at my phone and just tells me rudely again 'go sit down' So I sit down and eventually after 5 mins a gentleman appears and says he will call my agent (still dont know why they keep saying agent) and eventually sees my booking and says 'oh you're all booked already, ok' then proceeds to check me in. He doesnt send anyone with me to show me my room and just tells me where to go and i get to my room. Then, around 1am, I hear my door opening. I wake up and shout and rush at the intruder when they say 'im the hotel manager' and as confused again as I was, I ask what he's doing in my room at 1am? He says I'm in the wrong room. I ask 'how is that possible when the keycode i entered on the door pad worked' he states 'all the rooms use the same code on this floor' and says im in 8a but i came to 8b and its my fault. He blamed me when nobody showed me up to my room. I repeat, they use same c

Location

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25 Jalan Yap Kwan Seng, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in3:00 PM-midnight
Check-out11:00 AM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • No pets and no service animals are allowed at this property.

About Scarletz Suites KLCC by Purple Orchid

Scarletz Suites KLCC by Purple Orchid Location
A stay at Scarletz Suites KLCC by Purple Orchid places you in the heart of Kuala Lumpur, within a 15-minute walk of KLCC Park and Petronas Twin Towers. This apartment is 0.5 mi (0.8 km) from Suria KLCC Shopping Centre and 1.6 mi (2.6 km) from Pavilion Kuala Lumpur.

Scarletz Suites KLCC by Purple Orchid Facility and Service
Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including concierge services.

Scarletz Suites KLCC by Purple Orchid Rooms
Make yourself at home in one of the 50 guestrooms, featuring kitchens with ovens and stovetops. 34-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and electric kettles.

Room Type and Price

Fri, 28 Aug 2026 - Sat, 29 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children