Homes>Quintana Roo>Cozumel>Lumina at LOSANTOS Tulum

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Public Area, Lumina at LOSANTOS Tulum, Cozumel

Bedroom 4, Lumina at LOSANTOS Tulum, Cozumel

Bathroom 5, Lumina at LOSANTOS Tulum, Cozumel

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General Info

Reviews

Location

Accommodation Rules

About

Apartment

Lumina at LOSANTOS Tulum

Cozumel, Quintana Roo

The Fun Awaits

Family Guests’ FavoriteThis place is chosen by families as their favorite and has a rating of 4.786.

Guests Like the LocationThe location was rated 4.55 by the guests who stayed here.

Reviews

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4.8/5

FantasticFrom 14 reviews

5.0/519 Dec 2025

JEAN • Family Trip

Very nice flat, clean, excellent !

5.0/523 Oct 2025

Maria Aurora Auais • Family Trip

Absolutely gorgeous place. Very clean, spacious, with all the amenities. The rooms are very spacious, ea h with a private bathroom with showers. The room Upstairs has two balconies. One with a dinning area and the other with a jacuzzi, sink, bar table with stools, tanning bed. There’s a washer and dryer onsite too. The pool, gym And club house are a 2 min walk. Just perfect.

5.0/513 Jul 2025

Heather • Family Trip

We stayed in the Santomar building at Lumina Losantos with another family (four adults, four kids ages 11-14) for six nights in a premium apartment (3 bedrooms). Plenty of space for all except that the dining table only seats 6 and the couch seats maybe 4-5 (when we scrunched together). We did appreciate having 3 full bathrooms so the kids weren’t in our space. Our concierge was very responsive via WhatsApp to our requests for additional paper towels, trash bags, etc. We also appreciated having a washer and dryer. The pool is beautiful and the water was the perfect temperature. The rooms are beautifully decorated. The beds are comfortable. It’s located only a few minutes away from a large Super Chedraui that we visited several times during our stay. We would definitely stay here again, especially given the reasonable price for such a beautiful place.

5.0/527 Jun 2025

Guadalupe • Family Trip

Un lugar maravilloso , con todas las comodidades necesarias !! Regresaría ! Con buena ubicación , me hubiera gustado saber acerca de la limpieza ya que los días que estuve ahí nadie se apareció ni dijo nada al respecto , yo pensé que estaría incluida como en la mayoría de lugares , pero de ahí en fuera muy recomendado !!

5.0/55 Jun 2025

Harold

I would stay at this place again when I go back to Tulum.

5.0/522 May 2025

Imen • Trip with Friends

Excellent ! Nous avons passé un très bon séjour, l’hôte était disponible , le logement était très typique , bien decoré avec de beaux matériaux ! Le cadre en pleine jungle , offrant une piscine au centre , génial!!! La seule chose manquante est la machine à laver mais il y avait un pressing à moins de 5min. J’y séjournerai à nouveau en janvier prochain et merci encore!!!!

5.0/53 Mar 2025

Elsie • Family Trip

Literally right behind secrets where the rest of our friends were staying so it's a quick 5 minute walk there. There's a 7 eleven near by as well as easy accessibility to taxi's if needed. There is also dining near by as well that you can walk to. The property is beautiful and in a gated community. There is a pool and gym in very good condition as well. I honestly would stay here again. Felt very safe and at home. The communication from whomever was assisting us could have been a little bit better, but it's not the end of the world. Long story short, we were trying to have our host help us order a pizza since we did not speak Spanish and she wasn't giving us clarity on whether or not she was willing to assist with that. Could have been a cultural barrier. Since she was unclear on if she was willing to help, we ended up going out to take a taxi and get it ourselves. When we left she finally got back to say she would call, but should have been clear about that before we left as I was essentially going back and forth with her for almost 45 minutes on if she could call when she was done wrapping up whatever she was doing and she didn't confirm that for me. But honestly, it really wasn't a big deal and everything else was seamless.

5.0/518 Jan 2025

MARIA PATRICIA • Trip with Friends

Awesome place

5.0/530 Nov 2024

Dan • Couple Trip

Room was great. Very spacious apartment in a perfect location. Bed was very big and super comfortable. Washing machine in the apartment was also very handy.

5.0/511 Aug 2024

Lada • Family Trip

Just wow! The apartment was spacious, comfortable, very modern and beautifully decorated. Top notch design! Importantly, it was also quiet, clean and bug free! The view of the jungle from the top bedroom and terrace was amazing! The property is surrounded by the forest, so you wake up to wonderful bird calls. I loved the trail through the woods to the swimming pool, which was so relaxing surrounded by lush greenery. The architecture of the pool is lovely, clean water, and it was never crowded. The concierge was very responsive and we had every comfort we needed. A wonderful vacation!!!

5.0/520 Jul 2024

Analyn • Family Trip

Wonderful place. Clean. Amenities are on point complete with knives, scissors, etc. Just be warned that it gets really hot during the day that the top bedroom also gets too hot. The ceiling is so high and I do not think there’s a barrier between the inside and the outside because you can literally hear everything from outside. There are also no black out curtains in the bedrooms.

5.0/59 Jun 2024

Jason • Family Trip

Beautiful apartment and pool. Very nice design and layout. There were a couple issues that were quickly taken care of by the staff. We really enjoyed our stay. There were several great restaurants close by.

5.0/53 Jun 2024

Rogelio • Family Trip

Stayed with my wife and 2 kids (9yrs and 1yr olds) was located central as you could go to any of the beaches driving everything including cenotes was about 20min drive. Located in town in a secure neighborhood helped when we needed to buy grocery’s (5mins away) will definitely stay here again! Would recommend getting a rental (FYI dont buy the rental company coverage if you have chase sapphire it covers you and Id asume any major credit card that has travel rewards would as well)

5.0/530 Apr 2024

danyel • Trip with Friends

This condo was fabulous! It was near everything we wanted to do and see. We felt safe in the quiet and gated community. The layout was perfect and just overall beautifully decorated.

4.0/530 Mar 2025

Bibianka Melanie • Family Trip

Me and my two Teenager daughters felt very save and at home at Lumina. The spacious Apartment has everything we needed, the kitchen was well equipped (inclusive. blender for Smoothie making) and the beds are comfortable. We loved the option to eat on the large balcony or the rooftop deck with cool off pool! The property and amenities are beautiful, quiet and never crowded. We used the fully equipped new gym Equipment and pool as well as the Pickel Ball courts. We rented bicycles for the week for easy in and out and the grocery close by had everything we needed inclusive fresh fruits and vegetables. Would definierend recommend and stay there again! Oh and many good sonnig places in both, walkable and driveable distance. A Taxi stand is close by which we used to get to Tulum town Center or further away cenotes.

4.0/520 Mar 2025

LINDA • Couple Trip

Le site est très beau mais en plein développement, beaucoup de travaux et de bruits pendant la journée, difficile de relaxer à la piscine qui est soit dit en passant magnifique. Il faut prévoir un véhicule si vous voulez vous promener, à pieds tout est assez loin, minimum 20 minutes, nous adorons marcher personnellement mais à cette chaleur nous aurions manquer beaucoup de chose et les rues sont d très obscures le soir aux alentours. Mais nous avons aimé notre séjour, nous avions louer un scooter, ce fut très agréable :)

4.0/517 Dec 2024

Samuel • Couple Trip

Apartment was wonderful and spacious. It's in a perfect position to access both the beach (if have access to bikes) or the town if you enjoy a 30 minute walk. It's on the edge of Aldea Zama, so perfectly situated in an up and coming area with just a touch of jungle vibe. It's just far enough to feel like you have a slice of isolation whilst still having the conveniences of a nearby 7/11 or various restaurant/cafes. Plus can easily self cater here. The communication and final section of the walking route leave a little to be desired. For communication, access to phone internet is a must for check in as there is no representative to meet you (self-check in) and the particular location is a little confusing if you arrive to Tulum before you receive the instructions (we received ours 2 hours before check in, 2pm vs 4pm check in). Also, we had a slight issue with smells from the drains. Overall, a great location and apartment with access to a lovely looking pool and gym.

4.0/513 May 2024

Elizabeth

The room,the chairs were very dusty. The master bath room toilet was very smelly and no air refresher. Aside from that it is a good place and we enjoyed our selves.

4.0/529 Apr 2024

GERALDINE • Family Trip

The rooms are big, clean and very spacious. I would stay here again.

1.0/56 Jul 2025

Michelle • Family Trip

So many issues. Photography can be deceiving. We stayed in the premium apartment for a week and it was very unpleasant. The apartment was not built well. There are entry points all over that allow mosquitoes in and also birds in the primary bedroom upstairs. The noise is a huge issue. Birds waking you up at 6 am or the construction vehicles and work. The bathrooms had zero ventilation and all 3 stunk of sewer. It was disgusting. Main bedroom bed was hard as a rock. We had to sleep on the sofa the entire week. Kitchen was a mess with non working appliances, broken faucet, when I let concierge know of the non working stove, I was met with an accusation that we misused it causing it to break. We had just checked in. It was insulting and we had to wait around an hour on vacation for them to figure out the issue. Gym was nice but had broken equipment, they do not provide any gym towels or any hand towels in the unit or gym. They also don’t provide sanitizing wipes or towels in the gym. When I questioned this, concierge said it’s my responsibility to have wipes for the gym. Overall, this place is a dump and not worth the money. The staff on-site were nice, concierge was a bit condescending and rude. Stay far away.

Popular Facilities

Swimming Pool

Parking

Fitness Center

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Children Facility

Free Parking

Hair Dryer

Kitchen

Ironing

Coffee Tea Maker

Refrigerator

Smart TV

Balcony

Pool

Washing Machine

Sports & Recreation

Garden

Outdoor Tennis Court

Fitness Facilities

Tennis

Public Facilities

Parking (Free)

Hotel Services

Laundry Service/Dry Cleaning

Concierge Services

Info

No Elevators

Hotel Policy

Smoke-free Property

In-room Facilities

Outdoor Furniture

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Location

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Aldea Zama, Tulum, QROO, MX

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Tulum is a growing area so there may be noise from nearby constructions.This property will not accommodate hen, stag or similar parties.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Check-in Procedure

Check-in4:00 PM-anytime

Check-out11:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

24-hour pool access
Contactless check-in and contactless check-out are available.

About Lumina at LOSANTOS Tulum

Lumina at LOSANTOS Tulum Location
With a stay at Lumina at LOSANTOS Tulum in Tulum (Zama), you'll be a 4-minute drive from Tulum National Park and 7 minutes from Tulum Mayan Ruins. This apartment is 2.9 mi (4.7 km) from Tulum Beach and 11.9 mi (19.1 km) from Xel-Há Park.

Lumina at LOSANTOS Tulum Facility and Service
Take advantage of recreational opportunities offered, including an outdoor pool, an outdoor tennis court, and a 24-hour fitness center.

Lumina at LOSANTOS Tulum Rooms
Make yourself at home in one of the 12 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private balconies. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.

Room Type and Price

Thu, 06 Aug 2026 - Fri, 07 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children