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Palmaïa-The House of AïA: All Inclusive Wellness Resort
Cozumel, Quintana Roo
Guests Like the LocationThe location was rated 4.85 by the guests who stayed here.
Reviews
Popular Facilities
Sports & Recreation
4
Yoga Room
Snack Bar/Deli
Pool Umbrellas
Children's Pool
Kids Facilities
1
Children's Club
Cleaning Services
1
Cleaning Products
Health & Beauty
2
Spa
Hair Salon
Hotel Policy
1
Smoke-free Property
Public Facilities
3
Elevator/Lift
ATM/Banking
Parking (Free)
Hotel Services
7
Luggage Storage
Wedding Services
24-hour Front Desk
Porter/Bellhop
Laundry Service/Dry Cleaning
Multilingual Staff
Concierge Services
Other Facilities
1
Entertainment Area
Business Facilities
1
Shopping On-site
Accesibility
1
Wheelchair Accessible
In-room Facilities
2
Patio or terrace
Outdoor Furniture
Transportation
2
Bicycle Rental
Tours/Ticket Assistance
tiket Green
1
tiket Green
Connectivity
1
Free WiFi
Location
See maps
Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen, QROO, MXAll distances are measured in straight lines. The actual travel distance may be different.
Accommodation Rules
Check-in Procedure
Check-in3:00 PM-anytime
Check-out12:00 PM
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve high chair
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children under 10 years old are not permitted.
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Children under 10 years old are not permitted. This property serves mostly plant-based meals.
Want to check in early? Fill out the Special Requests form on the booking page.
More Policies
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
About Palmaïa-The House of AïA: All Inclusive Wellness Resort
Palmaïa-The House of AïA: All Inclusive Wellness Resort Location
With a stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort in Playa del Carmen (Playacar), you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This all-inclusive property is 2.6 mi (4.1 km) from Quinta Avenida and 2.6 mi (4.2 km) from Playa del Carmen Maritime Terminal.
Palmaïa-The House of AïA: All Inclusive Wellness Resort Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor pools and a health club. Additional amenities at this property include complimentary wireless internet access, concierge services, and a hair salon.
Palmaïa-The House of AïA: All Inclusive Wellness Resort Rooms
Make yourself at home in one of the 234 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
Restaurant and Cafe
Enjoy Mediterranean cuisine at MAR DE OLIVO, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 swim-up bars.
With a stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort in Playa del Carmen (Playacar), you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This all-inclusive property is 2.6 mi (4.1 km) from Quinta Avenida and 2.6 mi (4.2 km) from Playa del Carmen Maritime Terminal.
Palmaïa-The House of AïA: All Inclusive Wellness Resort Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor pools and a health club. Additional amenities at this property include complimentary wireless internet access, concierge services, and a hair salon.
Palmaïa-The House of AïA: All Inclusive Wellness Resort Rooms
Make yourself at home in one of the 234 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
Restaurant and Cafe
Enjoy Mediterranean cuisine at MAR DE OLIVO, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 swim-up bars.