Keo Hotel - Ovalle Casino Resort

LOCAL TAX LAWBased on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).* This additional fee (IVA) is not included in the hotel rates and must be paid separately.----Children under 16 years of age are not allowed into the spa, starting March 1st 2020.COVID-19Due to the situation, some services at the hotel might not be available and the opening hours of these services may vary. Please get in touch with hotel after making reservation to confirm.Access to the Spa and outdoor pool will only be included for superior rooms and suites. To access these facilities in case you have reserved a standard room, there will be a cost of USD 10 per room per person at the exchange rate of the day. Small pets are allowed in all rooms except the “Suite” category.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests under the age of 18 can only check in with a parent or official guardian.Swimming pool is closed from Tue 18 Aug 2026 until Mon 30 Nov 2026