Island Shangri La Hong Kong

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Club Lounge hours are 7 AM-9 PM. Children under 12 years old are allowed in the Club Lounge until 7 PM and must be accompanied by an adult.
• The listed child breakfast fee applies to guests age 11 and younger.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Due to renovations, swimming pool and Ming Pavilion is not available from September 2, 2024 to September 8. 2024. Disposable plastic tableware and other plastic products are available at the front desk (surcharge). The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.