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See mapsAccommodation Rules
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Want to check in early? Fill out the Special Requests form on the booking page.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
About Four Points by Sheraton Surabaya, Tunjungan Plaza
Located in the heart of Surabaya, the Four Points by Sheraton Surabaya offers accommodation with contemporary hotel rooms, a vast array of amenities such as an outdoor pool and a 24-hour gym. The hotel is directly connected to Tunjungan Plaza, one of the biggest shopping malls in Surabaya. Free Wi-Fi is available throughout the property.
Rooms at the Four Points by Sheraton Surabaya are fully air-conditioned and soundproofed, complete with amenities such as a desk, a flat-screen TV, a minibar and a safety deposit box. The en suite bathroom includes complimentary toiletries, towels and a hairdryer.
Lime is the hotel’s signature restaurant, featuring Asian and international cuisines. If you’re looking for a more casual meal, the Lobby Lounge Coffee House is perfect with its coffee paired with pastry or other delectable snacks. Guests can also dine privately by ordering from the 24-hour room service.
Four Points by Sheraton Surabaya features a ballroom and modern conference rooms. They offer a 24-hour receptionist, concierge and laundry as part of their available services. The hotel guests can also enjoy other facilities such as the spa and barbecue facilities. Other available services such as car hire and airport pickup can be requested at an additional cost.
The Wisata Rasa is just 0.28 km away while Pasar Genteng is mere 0.3 km away. The nearest airport from Four Points by Sheraton Surabaya is the Juanda International Airport, a 45-minute drive from the hotel.





