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Accommodation Rules
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Want to check in early? Fill out the Special Requests form on the booking page.
Children
Guests of all ages are welcome to stay.
Children ages 12 years old and above will be considered as adults.
Please make sure that the children’s age is consistent with the information listed on your booking details. Otherwise, you may have to pay additional fees upon check-in.
Deposit
Guests need to pay a deposit at check-in.
Age
Guests of all ages are welcome to stay.
Breakfast
Breakfast is available from 06:30 - 10:00 local time.
Pets
No pets allowed.
Smoking
No smoking room.
Alcohol
No alcohol drinks allowed.
About Mercure Pontianak City Center
Located in the city center, Mercure Pontianak City Center offers a four-star accommodation in the heart of Pontianak, West Kalimantan. The hotel features spacious rooms, a swimming pool and a spa, with free WiFi access available throughout the property.
The fully air-conditioned rooms in Mercure Pontianak City Center features contemporary decorations and parquet floors with a pool view or city view. Facilities available in each room includes a flat-screen TV, closet, personal safe deposit box and an en suite bathroom complete with amenities such as a hair dryer, towels, and complimentary toiletries.
The Ebony Restaurant of Mercure Pontianak City Center serves a selection of Asian, Western, and authentic Indonesian cuisine where guests can experience live culinary acts in the open kitchen of the restaurant. Meanwhile, the Ebony Bar serves light sweet & savory meals and cocktails completed with live music performance every day.
Mercure Pontianak City Center offers many facilities, including an outdoor swimming pool, a kids’ pool, a business center, 9 meeting rooms and a modern ballroom with a 600 person capacity. Guests can also enjoy a 24-hour receptionist, luggage storage, laundry/dry cleaning services, babysitting services, and multiple other services provided by the hotel.
The Khatulistiwa Park, where visitors can stand and take a picture on the equator, is a 25-minute drive, while the Supadio International Airport is a 22-minute drive from the property.






