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The Westin Surabaya
Wiyung, Surabaya
Reviews
Popular Facilities
Sports & Recreation
1
Cycling/Mountain Biking
Public Facilities
8
Smoking Room
Air Conditioning
Elevator/Lift
Restaurant
Living Room
ATM/Banking
Swimming Pool
Parking (Free)
Hotel Services
6
Luggage Storage
Wedding Services
24-hour Front Desk
Porter/Bellhop
Laundry Service/Dry Cleaning
Concierge Services
Other Facilities
1
Bikes
Business Facilities
5
Meeting Rooms
Photocopier
Conference Space
Shopping On-site
Projector
Health & Beauty
2
tiket CLEAN
InDOnesia CARE
Accesibility
1
Wheelchair Accessible
Hotel Policy
3
No PCR required
Requires proof of Covid-19 vaccination
Hotel staff has been vaccinated
In-room Facilities
1
Shower
Transportation
2
Airport Transfer (Surcharge)
Taxi Service
Connectivity
2
Television
Free WiFi
Location
See mapsPakuwon Mall, Jl Puncak Indah L, Surabaya, East Java, IDAll distances are measured in straight lines. The actual travel distance may be different.
Accommodation Rules
Check-in Procedure
Check-in3:00 PM-anytime
Check-out12:00
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Want to check in early? Fill out the Special Requests form on the booking page.
More Policies
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
About The Westin Surabaya
The Westin Surabaya offers the experience of staying at a 5-star hotel in Surabaya and is connected to the Pakuwon Mall Surabaya shopping centre. This property has a 24-hour fitness centre, 3 outdoor swimming pools, ballroom and the largest convention centre in East Java.
Offering views of Surabaya City, each room is equipped with air conditioning, a flat-screen TV and 24-hour room service. Shower and toiletries White Tea Aloe Bath & Body Set are available in the bathroom. Some rooms also have a bathtub.
Guests can enjoy meals at Magnolia Restaurant which serves Asian and Western food. Enjoy a relaxing time with snacks and cocktails at the Sky Lounge within the hotel area. Other dining options are also available around the property.
The staff at the property can assist you with laundry/dry cleaning and concierge services. Guests can take advantage of the golfing facilities at Pakuwon Golf & Family Club or work out at the hotel's 24-hour WestinWORKOUT® Fitness Studio.
The Westin Surabaya is 900 meters from Lenmarc Mall Surabaya shopping centre and 3 km from Surabaya State University. The nearest airport is Juanda International Airport, 23.8 km from the property. Airport shuttle service can be provided upon request.






