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Hotel>Kumamoto>Kumamoto>Candeo Hotels Kumamoto Shinshigai
Sport & Beauty 1, Candeo Hotels Kumamoto Shinshigai, Kumamoto
Exterior & Views 2, Candeo Hotels Kumamoto Shinshigai, Kumamoto
Bedroom 3, Candeo Hotels Kumamoto Shinshigai, Kumamoto
Public Area 4, Candeo Hotels Kumamoto Shinshigai, Kumamoto
Bathroom 5, Candeo Hotels Kumamoto Shinshigai, Kumamoto
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General Info
Reviews
Location
Accommodation Rules
About
Hotel

Candeo Hotels Kumamoto Shinshigai

Kumamoto, Kumamoto

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 1.3 km to Kenmotsu Daijumoku Garden and 3.3 km to Suizenji Jojuen Garden
Nice location! Near public transport
Nice location! Near public transportOnly 320 m to Suizenji station and 2.2 km to Kumamoto Shiden (Kumamoto City Transportation)

Reviews

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4.5/5
GoodFrom 100 reviews
5.0/53 Jun 2026
Man Leng • Trip with Friends
Hotel is either new or newly refurbished. Nice interior with a cozy sofa. Coin laundry available with hot bath and can access own netflix account during stay.
5.0/529 May 2026
Lynn • Family Trip
Very convenient to transportation and shops/restaurants. Spacious rooms.
5.0/525 May 2026
Matthew • Family Trip
The staff we super helpful and the reception and room feel and nice and luxurious. Being Kumamoto it was super close all the major places you’d want to visit for shopping and food / drink.
5.0/524 May 2026
Warren • Couple Trip
Excellent location great staff breakfast was very good and the rooms are great size
5.0/523 May 2026
Mizuki
素晴らしい
5.0/59 May 2026
JAE SEOK • Family Trip
Good location and staff is kindly helping
5.0/58 May 2026
MASAHIRO • Couple Trip
館内全て清潔に保たれており気持ちよく宿泊出来た。
5.0/55 May 2026
Yin • Couple Trip
The parking is very convenient. Many good restaurants nearby
5.0/54 May 2026
HISAYUKI
立地も設備も素晴らしい
5.0/54 May 2026
Roy • Couple Trip
Great hotel near the castle, shopping street and Kumamon. The train station is a bit of a walk.
5.0/527 Apr 2026
Eunice • Family Trip
Staff were excellent in every aspect. Very helpful and courteous. Breakfast was good, restaurant was very packed w guests on the weekend.
5.0/525 Apr 2026
Daniel • Family Trip
The staff was very helpful. The amenities and the onsen were beyond expectations. Had a very good rest here for a couple of nights. I would highly recommend this property.
5.0/522 Apr 2026
YOONHO • Family Trip
객실은 깨끗하고 넓었습니다. 위치도 아케이드와 근접하여 최고였고 대욕장과 노천탕이있어 정말 좋았습니다. 조식당에서 아침에 바라보는 구마모토 성이 멋지고 기분이 좋았습니다. 조식 메뉴도 훌륭하였고 재방문의사 분명하게 있습니다! 추천합니다.
5.0/521 Apr 2026
David • Trip with Friends
Baths were amazing to use every day and the hotel is in an amazing location
5.0/520 Apr 2026
Nikolaj
Really great place and staff
5.0/514 Apr 2026
youngkyu • Couple Trip
위치와 객실 좋았고 제일 좋았던 것은 대욕장과 사우나 조식은 3일 숙박 한다면 하루정도 먹을만 함
5.0/514 Apr 2026
Ka man • Family Trip
breakfast not many choice. Parking is easy and in the hotel. Staff are nice . Room is big and clean. Location is good. Has a spa pool but not hot spring.
5.0/513 Apr 2026
Yu Xiu
Parking feels safe. The room is clean!
5.0/510 Apr 2026
??
방넓고 좋습니다
5.0/510 Apr 2026
Henry
Room was pretty clean, I was very happy with the size of room. It’s definitely one of the best stays I’ve had in Japan. It’s little bit hidden but close to a shopping street and a few shopping plazas

Popular Facilities

WiFi
WiFi
Spa
Spa
24-hour Front Desk
24-hour Front Desk
Elevator
Elevator
Luggage Storage
Luggage Storage
Accessible Facilities
Accessible Facilities

Public Facilities

2
Elevator/Lift
Vending Machine

Hotel Services

3
Laundry Service/Dry Cleaning
Luggage Storage
24-hour Front Desk

Health & Beauty

1
Spa

Accesibility

2
Accessibility Equipment
Wheelchair Accessible

Connectivity

1
Free WiFi

Location

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View on maps
8-7 Shinshigai Chuo, Kumamoto, Kumamoto, JP
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Effective for stays from 1 July 2026, an accommodation tax will be collected on-site in accordance with local regulations. This applies to all guests, including those who have prepaid.
Tax amount: JPY 200 per person per night, payable at the property.
Starting 1 July 2026, changes in local tax regulations will require guests to pay an Accommodation Tax at updated rates, which will be collected separately by the property at check-in.
The tax is determined based on the room rate and is charged per person, per night, as follows:
【Accommodation Tax from 1 July 2026, onwards】
For all room rates: JPY 200 per person per night

Additional conditions:
For the purposes of the accommodation tax, the term “room rate” shall refer to the room-only rate, excluding meal charges and consumption tax.
Please settle the payment at the hotel upon check-in, even if you have paid by credit card in advance.
Applicable conditions for taxes, etc. are determined by each local government. For details, please check the official site of each local government or contact the hotel directly.
Taxes, etc. may change or be newly introduced without notice.
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Check-in Procedure
Check-in3:00 PM-anytime
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

About Candeo Hotels Kumamoto Shinshigai

Candeo Hotels Kumamoto Shinshigai Location
A stay at Candeo Hotels Kumamoto Shinshigai places you in the heart of Kumamoto, within a 15-minute walk of Kumamoto Castle and Sunroad Shinshigai Shopping Street. This spa hotel is 0.1 mi (0.1 km) from Shimotori Shopping Arcade and 0.3 mi (0.5 km) from Sakura Machi Kumamoto.

Candeo Hotels Kumamoto Shinshigai Facility and Service
Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access and a vending machine.

Candeo Hotels Kumamoto Shinshigai Rooms
Stay in one of 380 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Detached private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and complimentary bottled water, and housekeeping is provided on request.

Restaurant and Cafe
Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Room Type and Price

Sat, 05 Sep 2026 - Sun, 06 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children