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Exterior & Views 1, Hotel Marroad Karuizawa, Karuizawa
Exterior & Views 2, Hotel Marroad Karuizawa, Karuizawa
Public Area 3, Hotel Marroad Karuizawa, Karuizawa
Bedroom 4, Hotel Marroad Karuizawa, Karuizawa
Bathroom 5, Hotel Marroad Karuizawa, Karuizawa
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Hotel

Hotel Marroad Karuizawa

Karuizawa, Nagano

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 1.4 km to Kumoba Pond
Near shopping centers
Near shopping centersOnly 1.1 km to Ginza Shopping Street and 1.1 km to Karuizawa Prince Shopping Plaza
Nice location! Near public transport
Nice location! Near public transportOnly 880 m to Karuizawa Station
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

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4.4/5
GoodFrom 102 reviews
5.0/527 Apr 2024
FY
Saya menggunakannya selama bulan madu saya. Sangat menyenangkan menikmati makanan dan minuman lezat sambil memandangi taman dari jendela besar. Sarapan prasmanan tidak banyak variasinya, tetapi kualitasnya bagus dan saya lebih suka daripada tempat yang banyak variasi dan bahannya murah. Itu adalah kamar double dan meskipun sudah tua, rasanya bersih dan terawat. Ada tangga di pintu masuk dan kembali ke kamar, jadi jika Anda adalah penyandang disabilitas, saya pikir lebih baik mencari hotel lain. Agak mengecewakan karena saya tidak bisa mengisi baterai karena tidak ada sumber listrik di samping tempat tidur, tetapi hal ini mungkin tidak bisa dihindari karena struktur bangunannya. Deterjen yang disediakan di kamar, seperti sampo, wanginya sangat enak. Layanan pelanggan sopan dan membuat saya merasa sangat nyaman.
5.0/52 Apr 2024
KS
Saya membaca ulasan dan memesan kursus masakan Perancis-Belanda. Saya memiliki harapan tinggi terhadap suasana di pintu masuk, tetapi makanan dimulai sekaligus dan kami tidak diizinkan lebih dari 5 menit sebelum atau sesudah. Itu adalah perasaan yang aneh. Rasa makanannya juga tidak cocok untuk saya. Menurut saya, masakan Prancis-Belanda enak sekali (terutama karena hidangan utamanya adalah daging dari luar negeri). Saya juga khawatir bahwa bunga di atas meja tidak terlihat bagus.
5.0/527 Mar 2024
HI
Area yang tenang, kamar memiliki tatami Jepang dan 2 tempat tidur single, dekorasi gaya lama, dan kamar mandi! Namun, bersih dan nyaman, kali ini saya menginap di kamar paling jauh dan merasa tekanan airnya kurang dan kamar mandinya kurang nyaman! Setiap hari saat check-in, sepanci air panas sudah direbus dan gelas baru serta 4 botol air mineral diganti, yang sangat perhatian! Ada stasiun kereta api dan ski! Tidak ada mesin cuci, hanya mesin penjual minuman. Saya tidak banyak bertanya. Saya tidak pandai berkomunikasi dalam bahasa Inggris. Wanita di konter akan menggunakan penerjemah untuk berkomunikasi! Layanan luar biasa! Saya tidak bertemu tamu lain pada hari pertama check-in. Saya hampir bertanya apakah tidak ada yang akan check-in setelah liburan Natal!
5.0/53 Jan 2022
YUJI • Family Trip
価格が安かったので期待してませんでしたが、ホテルの方の対応が良くて大満足。 軽井沢に旅行の際にはまたコチラに宿泊したいと思います。 下手な高級ホテルより絶対良いです。 オススメです。
5.0/528 Nov 2021
satoshi
部屋は大変広く清潔でした。静かな環境で快適。
5.0/59 Feb 2020
Verified traveler • Family Trip
溫柔,體貼及有禮貌的工作人員為這家報到櫃檯位於二樓的飯店增色許多。此外,隨時可以預約飯店至滑雪場及車站的接送服務也是服務的特色。總結,非常好的飯店體驗,我們一定再來。
5.0/526 Dec 2019
Hannah • Couple Trip
Beautiful hotel! We visited over the Christmas holiday and had a wonderful experience. The hotel staff were fantastic! Although there was a language barrier, everyone was friendly and really made an effort to make sure our needs were met. The hotel isn’t in the best location but you can easily walk into town and the hotel provides a shuttle to the ski resort and train station. Our room was huge! Even by American standards.
5.0/514 Sep 2019
FUMIO • Family Trip
こじんまりした静かなホテルです。特にスタッフの自然体の親切が心地よかったです。
5.0/525 Apr 2019
Verified traveler • Couple Trip
friendly staff, nice and large room, I mean really large. Maybe we missed a balcony.
5.0/55 Feb 2019
Verified traveler • Trip with Friends
The service and breakfast were great! The room is very comfortable too
5.0/522 Dec 2018
Ling Chi • Couple Trip
The room is big and the staffs are helpful even they don’t speak English, they will use google translate to communicate with us.
5.0/512 Nov 2018
WEN HUI • Trip with Friends
不論日式或西式早餐都非常豐盛 從餐廳的大片玻璃望出去就是滿園的楓紅 服務人員態度親切 是一趟愉快的旅遊住宿體驗
5.0/58 Aug 2018
cathy
ショッピングモールに近くてよい。
5.0/527 Apr 2018
Verified traveler • Family Trip
・館内は静かで落ち着いた雰囲気、エレガントという言葉がぴったり。 ・アメニティーグッズの歯ブラシの柄は色を変え取り違いを防ぐ工夫や、チェックイン時の 対応、その後客室に入ると電気ポットのお湯がたっぷり沸いていて直ぐに一腹できる  等、細やかな気配りが 心地よい。軽井沢駅への送迎もある。 ・客室はとても広く、清潔で快適。 ・朝食のオムレツも美味! トーストのパンも焼き立てをサービスしてくれる。お代わりOK。
5.0/51 Mar 2018
Tomoki • Family Trip
よかった
5.0/56 Jan 2018
Joanna
I have no time to walk around the hotel but the hotel room is spacious, clean and comfortable. The only setback is that there is no elevator in the hotel but the staff helps to carry the luggage. There is a shuttle which on your request at any time (not sure until what time at night) give you a ride to the train station. 20 mins walk to the Old Street.
5.0/55 Jan 2018
Verified traveler
飯店離車站走路約10分鐘, 但有友善的接駁服務至晚間6點, 可接送至車站及滑雪場, 房間空間極大有提供加床的三人房, 服務人員親切, 早餐精緻
5.0/528 Oct 2017
NORIKO • Family Trip
最初に1人で利用してよかったので2日後に家族を連れて泊まりました 朝食の会場の方が覚えていてくれてビックリしました 夕方到着した時も駐車場まで荷物は大丈夫ですか?と来てくださりよかったです 暖炉とコーヒー飲み放題が良いです
5.0/513 Feb 2017
小韋
飯店很乾淨,服務人員很親切,有提供免費的接駁車(飯店<->車站or滑雪場),但要留意此項服務的時間。
5.0/56 Feb 2017
Jason
Hotel staffs are very helpful but restaurant choice less

Location

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1178 Karuizawa, Karuizawa-machi, Kitasaku-gun, Karuizawa, Nagano-ken, JP
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Starting 1 June 2026, changes in local tax regulations will require guests to pay an Accommodation Tax at various updated rates, which will be collected separately by the property at check-in. The tax is determined based on the room rate and is charged per person, per night, as follows: 【Accommodation Tax from 1 June 2026, onwards】 For room rates less than JPY 6,000: None For room rates JPY 6,000 or more: JPY 300 (*JPY 200 for the first 3 years after the program starts) *For the purposes of the accommodation tax, the term “room rate” shall refer to the room-only rate, excluding meal charges and consumption tax. * Please settle the payment at the hotel upon check-in, even if you have paid by credit card in advance. *Applicable conditions for taxes, etc. are determined by each local government. For details, please check the official site of each local government or contact the hotel directly. *Taxes, etc. may change or be newly introduced without notice.
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Check-in Procedure
Check-in3:00 PM-midnight
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher

The front desk is open daily from 6:00 PM - midnight. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

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Want to check in early? Fill out the Special Requests form on the booking page.

More Policies
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.

About Hotel Marroad Karuizawa

Hotel Marroad Karuizawa Location
A stay at Hotel Marroad Karuizawa places you in the heart of Karuizawa, within a 15-minute walk of Karuizawa Prince Shopping Plaza and Karuizawa Ohga Hall. This ski hotel is 15.2 mi (24.5 km) from Karuizawa Toy Kingdom and 0.3 mi (0.5 km) from Karuizawa New Art Museum.

Hotel Marroad Karuizawa Facility and Service
Treat yourself with massages, body treatments, and facials. After a day on the slopes, you can enjoy onsite recreational amenities such as bicycles to rent. This Art Deco hotel also features complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the complimentary ski shuttle.

Hotel Marroad Karuizawa Rooms
Make yourself at home in one of the 41 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Restaurant and Cafe
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Room Type and Price

Mon, 17 Aug 2026 - Tue, 18 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children