HOTEL R9 The Yard Ishioka

[About Check-in]
-The check-in after 11:00 PM is not possible.
-The hotel does not have 24-hour front desk service, and the front desk service closes at 10:00 PM.
-If guests under the age of 18 are staying alone, parental consent or accompaniment is required. Please submit a parental consent form at the front desk during check-in.
-If the consent form cannot be confirmed or if only guests under the age of 12 are staying, we cannot accommodate the reservation.
[Eco Cleaning Policy]
-As part of our new environmentally friendly initiatives, for guests staying multiple nights, room cleaning will be limited to eco-cleaning (replacement of towels and bath mats, and trash disposal only).
However, based on health department guidance, full cleaning will be conducted once every four days for hygiene purposes.
-Towel sets (bath and face towels / 1 set per night) are provided free of charge.
-If you wish to request additional full cleaning, the front desk by 11:00 PM the day before. Full cleaning includes room cleaning, bathroom cleaning, bed-making, and sheet replacement. Additional full cleaning fee: JPY 800 per session, payable on-site.
[Smoking Policy]
-All rooms in our facility are non-smoking. We cannot accommodate requests for smoking rooms made at the time of reservation.
[Pet Policy]
-The hotel does not allow pets of any kind or size. Bringing pets into the premises (including inside vehicles) is also prohibited.
【Request for the smoking room】
All rooms at this facility are non-smoking. Please understand that we are unable to accommodate requests for "smoking" rooms at the time of reservation.
Hotel Front Desk open until 10pm local hotel time and no 24-hour front desk.