About Food Allergies
From stays on Tuesday, July 1, 2025, the method of providing meals to guests with allergies to the 28 specified ingredients will be changed.
Guests with allergies to any of the 28 specified ingredients can request a "low-allergen menu." If you wish to request this, please indicate so in the remarks column.
・We are unable to accommodate requests regarding specific ingredients or cooking methods.
・Applications for the "low-allergen menu" must be made at least two days in advance. Thank you for your understanding.
・We are unable to accommodate allergies to ingredients other than the 28 specified items, changes to ingredients due to medication or pregnancy, or dislikes of certain foods.
For more details, please check the official website.
Akaigawa Village
If the room rate is JPY 8,000 or more and less than JPY 20,000: JPY 200
If the room rate is JPY 20,000 or more: JPY 500
•Shimukkapu Village
If the room rate is less than JPY 20,000: JPY 100
If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 200
If the room rate is JPY 50,000 or more: JPY 500
•Rusutsu Village
If the room rate is less than JPY 20,000: JPY 100
If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 200
If the room rate is JPY 50,000 or more: JPY 500
•Otaru City / Asahikawa City / Kushiro City / Obihiro City / Kitami City / Abashiri City / Otofuke Town / Koshimizu Town
Flat rate: JPY 200
•Kutchan Town
Flat rate: 3% (The 3% includes the Hokkaido Prefectural Tax)
Children aged 0 to 2 stay free of charge. For children aged 3 to 5, a fee of JPY 4,150 (tax included, per night) will be charged and collected at the property.
Guests who reserved a room with dinner must check in before 07:00PM or dinner cannot be served and no refund provided.
Pets are strictly not allowed at the property.
Starting April 1, 2026, guests will be required to pay the Hokkaido Prefectural Tax and the Municipal Accommodation Taxes at the revised rates directly to the property at the time of check-in. The taxes are charged on a per person, per night basis, calculated from the room rate as follows:
•Hokkaido Prefecture
If the room rate is less than JPY 20,000: JPY 100
If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 200
If the room rate is JPY 50,000 or more: JPY 500
•Sapporo City
If the room rate is less than JPY 50,000: JPY 200
If the room rate is JPY 50,000 or more: JPY 500
•Hakodate City
If the room rate is less than JPY 20,000: JPY 100
If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 200
If the room rate is JPY 50,000 or more and less than JPY 100,000: JPY 500
If the room rate is JPY 100,000 or more: JPY 2,000
•Furano City
If the room rate is less than JPY 20,000: JPY 200
If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 300
If the room rate is JPY 50,000 or more: JPY 500
•Toyako Town
If the room rate is less than JPY 20,000: JPY 200
If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 500
If the room rate is JPY 50,000 or more: JPY 1,000
•Niseko Town
If the room rate is JPY 5,000 or less: JPY 100
If the room rate is JPY 5,001 or more and less than JPY 20,000: JPY 200
If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 500
If the room rate is JPY 50,000 or more and less than JPY 100,000: JPY 1,000
If the room rate is JPY 100,000 or more: JPY 2,000
•Shintoku Town
If the room rate is less than JPY 5,000: JPY 50
If the room rate is JPY 5,000 or more and less than JPY 20,000: JPY 100
If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 200
If the room rate is JPY 50,000 or more: JPY 500
Notice of Implementation of Low-Allergen Meal Provision
Starting from stays on Tuesday, January 14, 2025, the method of providing meals to guests with allergies to the 28 specified ingredients will be changed. This notice is intended for all guests with food allergies, including those who have stayed with us in the past, so please be sure to read it carefully. *For reservations made by November 30, 2024, for stays on or after January 14, 2025, we will be contacting guests regarding the changes in allergy accommodations. If you have any questions, please let us know. For more details, please check our official website.
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