New Normal Hotel in MATSUYAMA

All rooms are non-smoking, therefore this property is unable to accept special requests for smoking rooms.
If guest wish to smoke, please use the smoking area.

Starting 1 February 2027, changes in local tax regulations will require guests to pay an Accommodation Tax at updated rates, which will be collected separately by the property at check-in. The tax is determined based on the room rate and is charged per person, per night, as follows:  

【Accommodation Tax from 1 February 2027, onwards】 
For all room rates: 2% per person per night (tax amount capped at JPY 2,000) 

Additional conditions:  
Room rate is capped at JPY 100,000. 
If an accommodation tax is levied by the municipality in addition to the prefecture, it will be applied using the following tax rates: 

Prefectural tax: fixed rate of 0.8% (with a maximum tax amount of JPY 800) 
Municipal tax: fixed rate of 1.2% (with a maximum tax amount of JPY 1,200) 
For the purposes of the accommodation tax, the term “room rate” shall refer to the room-only rate, excluding meal charges and consumption tax. 
Please settle the payment at the hotel upon check-in, even if you have paid by credit card in advance.  
Applicable conditions for taxes, etc. are determined by each local government. For details, please check the official site of each local government or contact the hotel directly.  
Taxes, etc. may change or be newly introduced without notice.  
This property has a self check-in system.
We will send you your PIN number two days prior to your check-in date by e-mail.