⚫ Please manage your mobile battery at your own responsibility.
⚫ While charging, always check the condition to prevent any trouble.
⚫ Please refrain from charging mobile batteries when you are not in your room.
⚫ When charging mobile batteries or portable electronic devices, do not use them in places exposed to direct sunlight or on flammable items such as beds or sheets.
⚫ Do not use mobile batteries that are damaged, swollen, or abnormally hot.
If any of the above situations are found during room cleaning, staff may move the mobile battery or stop charging for safety reasons. Thank you for your understanding and cooperation.
[About check-in and check-out] By using the "self-check-in/check-out machine" for check-in/check-out procedures, you can check in and check out smoothly even if the front desk is crowded.
Please use all means. *Please note that there may be cases where you cannot use some of them.
A child aged 6 and over are considered as an adult in our hotel.
Please input the number of adults including them.
A child aged 5 and under can stay free of charge with sharing the beds.
Meal-inclusive rate does not include meals for children sleeping in existing beds.
Additional fees apply for children's meals if adults book a meal-inclusive rate.
Accommodation tax of between JPY 100 and 200 is charged at the property per person per night based on room rates.
Baby cot is available for rental and is subject to availability for guestrooms in Main Tower and Annex.
Baby cot is limited to infants who are younger than 24 months old and are not able to stand up yet. To reserve a baby cot, guests can use the Special Request box when booking.
Bed rail (baby guard) is available for rental and is subject to availability.
Bed rail (baby guard) is limited to infants who are between 18 months and 60 months old and are able to climb into bed by themselves. To reserve a bed rail (baby guard), guests can use the Special Request box when booking.
Customers who have chosen the breakfast plan, please bring your room key card or accommodation certificate to the breakfast restaurants.
Important Notes Regarding Reservations: Holding tours, reselling, or any other activities meant for commercial use of reservations made through this system are not permitted.
We may cancel your reservation if we find that it was made for these aforementioned purposes.
Reservations are required for the fitness center. Only people over the age of 18 can use it.
【Changes in Installation of Amenities in Guest Room】
From the perspective of environmental conservation based on SDGs, our hotel will make the following changes to the installation of room amenities from April 1st, 2024.
Among the plastic products installed in the Guest Rooms, cotton pads and cotton swabs will no longer be provided. We will switch some of the products to biomass products and set as follows.
■Main Tower Bathroom Amenities Guest Room 28～37F :Toothbrush・Razor・Hairbrush・Disposable Body Towel Guest Room 6～27F :Toothbrush
■Annex Tower Bathroom Amenities Guest Room 30～32F :Toothbrush・Razor・Hairbrush・Disposable Body Towel Guest Room 8～29F :Toothbrush In addition to the amenities listed above, we also provide bath towels, face towels, wash towels, bath mats, shampoo, conditioner, body soap, hand soap, nightwear, and mineral water (in PET bottles).
【Power Outage Notice】
Our hotel will be conducting regular inspections of our power substation facilities in accordance with the following schedule, as required by law. During this inspection, a power outage will occur throughout the hotel, including guest rooms.
We apologize for any inconvenience, but this is a necessary inspection for your safety, so we ask for your understanding and cooperation.
Power Outage Date / Power Outage Time / Power Outage Tower
January 5, 2026 (Monday) January 4 (Sunday) Late Night / 1:00 A.M. - 5:00 A.M. / Annex Tower
January 19, 2026 (Monday) January 18 (Sunday) Late Night / 1:00 A.M. - 5:00 A.M. / Main Tower, Annex Tower, N Tower, East Tower
January 21, 2026 (Wednesday) January 20 (Wednesday) Late Night / 1:00 AM - 5:00 AM / Main Tower, East Tower
February 9, 2026 (Monday) February 8 (Sunday) Late Night / 1:00 AM - 5:00 AM / N Tower, Annex Tower
The closing time may change slightly depending on the work situation. Mainly Affected Areas Internet lines, air conditioning, hot water, outlets, lighting, TVs, refrigerators, elevators, etc.
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