The Windsor Hotel TOYA, Vignette Collection By IHG

Akaigawa Village
If the room rate is JPY 8,000 or more and less than JPY 20,000: JPY 200
If the room rate is JPY 20,000 or more: JPY 500

•Shimukkapu Village
If the room rate is less than JPY 20,000: JPY 100
If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 200
If the room rate is JPY 50,000 or more: JPY 500

•Rusutsu Village
If the room rate is less than JPY 20,000: JPY 100
If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 200
If the room rate is JPY 50,000 or more: JPY 500

•Otaru City / Asahikawa City / Kushiro City / Obihiro City / Kitami City / Abashiri City / Otofuke Town / Koshimizu Town
Flat rate: JPY 200

•Kutchan Town
Flat rate: 3% (The 3% includes the Hokkaido Prefectural Tax)

Starting April 1, 2026, guests will be required to pay the Hokkaido Prefectural Tax and the Municipal Accommodation Taxes at the revised rates directly to the property at the time of check-in. The taxes are charged on a per person, per night basis, calculated from the room rate as follows:

•Hokkaido Prefecture
If the room rate is less than JPY 20,000: JPY 100
If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 200
If the room rate is JPY 50,000 or more: JPY 500

•Sapporo City
If the room rate is less than JPY 50,000: JPY 200
If the room rate is JPY 50,000 or more: JPY 500

•Hakodate City
If the room rate is less than JPY 20,000: JPY 100
If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 200
If the room rate is JPY 50,000 or more and less than JPY 100,000: JPY 500
If the room rate is JPY 100,000 or more: JPY 2,000

•Furano City
If the room rate is less than JPY 20,000: JPY 200
If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 300
If the room rate is JPY 50,000 or more: JPY 500

•Toyako Town
If the room rate is less than JPY 20,000: JPY 200
If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 500
If the room rate is JPY 50,000 or more: JPY 1,000

•Niseko Town
If the room rate is JPY 5,000 or less: JPY 100
If the room rate is JPY 5,001 or more and less than JPY 20,000: JPY 200
If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 500
If the room rate is JPY 50,000 or more and less than JPY 100,000: JPY 1,000
If the room rate is JPY 100,000 or more: JPY 2,000

•Shintoku Town
If the room rate is less than JPY 5,000: JPY 50
If the room rate is JPY 5,000 or more and less than JPY 20,000: JPY 100
If the room rate is JPY 20,000 or more and less than JPY 50,000: JPY 200
If the room rate is JPY 50,000 or more: JPY 500


The bathing tax of JPY300 per adult per night will be collected by the property upon check-in.
The property does not accept infants and co-sleeping with children.The only acceptance children age is 12 and over.
The property offers a transfer service from/to the train station at no additional charge.
To reserve the transfer, please inform the property 1 day in advance.
During the power outage, the following facilities and equipment will be unavailable:

Elevators (from 23:30 on October 9 and November 10 until 06:15 the following morning)
Public baths
In-room lighting
Refrigerators, televisions, electric kettles
Air conditioning and heating
In-room alarm clocks
Electrical outlets
Internet access (in-room telephones will remain available)
Water supply and toilets will be available, but we kindly ask for your cooperation in conserving water.
Notice of Changes to Hotel Operations and Facility Maintenance

In consideration of our guests’ health and safety, and to prevent the spread of infectious diseases, some facilities and services at our hotel may have modified operating hours or limited availability.
We apologize for any inconvenience this may cause and appreciate your understanding. For further details, please refer to our official hotel website.

Dinner Reservations at Hotel Restaurant
Guests wishing to dine at the hotel restaurant for dinner are required to make a reservation by 6:00 PM on the day prior to their desired dining date.
Notice of Exterior Wall Renovation

We will be carrying out renovation work on the seaward-facing walls of the North Wing according to the schedule below. Scaffolding will be erected up to the roofline visible from the main entrance, which may partially affect the view during the work period. We apologize for any inconvenience this may cause our guests and respectfully ask for your understanding and cooperation.

Renovation period: Early April 2026 to late November 2026
Working hours: 9:00 AM – 5:00 PM (planned)

Please note that the schedule may be adjusted depending on the weather.
Notice of Pool Closure for Special Cleaning

Due to special cleaning, the pool and athletic facilities will be closed on the dates specified below. We apologize for any inconvenience and appreciate your understanding.
Notice of Scheduled Power Outage Due to Legal Inspection of Electrical Equipment

Please be advised that a mandatory inspection of our electrical systems will result in a complete power outage throughout the hotel during the following periods:

October 10, 2025 (Friday) from 00:00 to 06:00
November 11, 2025 (Tuesday) from 00:00 to 06:00
Please note that the times may vary slightly.
Guests staying on the nights of October 9 and November 10, 2025, are kindly asked for their understanding and cooperation.
Temporary Closure Notice

Our facility will be temporarily closed for maintenance and repairs during the following periods:March 10, 2026 (Tuesday) 12:00 [Check-out] to March 13, 2026 (Friday) 15:00 [Check-in]
March 24, 2026 (Tuesday) 12:00 [Check-out] to March 27, 2026 (Friday) 15:00 [Check-in]
April 15, 2026 (Wednesday) 12:00 [Check-out] to April 17, 2026 (Friday) 15:00 [Check-in]
April 21, 2026 (Tuesday) 12:00 [Check-out] to April 24, 2026 (Friday) 15:00 [Check-in]
Please note that these dates are subject to change depending on future circumstances.

We sincerely apologize for any inconvenience and thank you for your understanding and cooperation.