Tokyu Stay Aoyama Premier

・Consecutive nights
"Simple cleaning" is a request system.
If you wish, please put out a cleaning request tag in front of the door.
Simple cleaning means collection of face towels, bath towels, bath mats, nightwear, and trash in trash cans.
・For stays of 7 nights or more
In addition to the simple cleaning mentioned above, "room cleaning" will be performed once a week.
Bed making, changing towels and nightwear, replenishing room equipment, cleaning the room, and collecting garbage from the trash can.
*Additional room cleaning is available for an additional fee. Please contact the front desk for details.
Check-in or check-out outside the mentioned hours may be subject to an additional charge.
Housekeeping is provided when booking for 2 or more nights.
Housekeeping service is available only on request.
Please note that guests over 6 years old are considered as adults.
Please note that the hotel does not provide extra bed or baby cot in any room.
The conditions of the housekeeping service vary depending on the length of stay. Please contact the property for more information.
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【Notice of the change to a non-smoking policy in all rooms】
All guest rooms on the smoking floor on the 14th floor are now non-smoking.
Please use the smoking area located at the back of the lobby on the 13th floor.
■Non-smoking policy■
Period: All year from August 1, 2023
Non-smoking rooms: All guest rooms
Smoking area: Smoking area is located behind the front desk on the 13th floor
We apologize for any inconvenience caused to guests who smoke, and ask for your understanding and cooperation in smoking in the designated areas.
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●Information about the invoice system starting in October 2023
Advance payment reservations are not compatible with Japan's domestic invoice system (eligible invoices/receipts).
Please note that if you make a reservation with advance payment, we will not be able to issue a receipt at the hotel.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
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There is an amenities facility corner on the 13th floor. Please feel free to choose your preferred amenities. Toothbrushes are already provided in the room.