FULLER HOTEL ALOR SETAR, Kota Setar
FULLER HOTEL ALOR SETAR, Kota Setar
FULLER HOTEL ALOR SETAR, Kota Setar
FULLER HOTEL ALOR SETAR, Kota Setar
FULLER HOTEL ALOR SETAR, Kota Setar
+ 18 lainnya
Properti

FULLER HOTEL ALOR SETAR

DERGA, Kota Setar

Review

Tripadvisor
Dari 138 review
Review yang paling membantu
Khid2
11 Mar 2021 - Berlibur dengan teman
I booked Fuller Hotel from booking.com while im in Alor Setar Kedah for a few days trip. How regret and upset i felt soon i reached at the lobby. Lobby was small and theres 2 receptionist at the table sitting like a prince and princess. No smile ( oh wearing mask - but you can smile with your eyes), not even a words , hi , hello or welcome to Fuller Hotel!!! So i went to the princess table her, maybe he name of Fifie, to check in. She/ he maybe, was showing her arrogant behavior towards me, when I ask hi, you dont say hi to your guest, she just rolled up her / his eyes and straight away asked me ‘You ada booking?” Not even address me as Ms, Madam or , use the words please , may I know.. Then, “ IC card!” 🙁, so I gave her my National ID, she/he took it , not even say thank you When i asked her/him about restaurant, or other facilities , the answer will be “NO”, NO... and finally she /he said “this is budget hotel!!!” Almost shouting at me... And the unpleasant attitude, behavior continues .. not once she said thank you when i handover cards and money for the check in process. What an arrogant, rude attitude this person has towards guests Fuller hotel you only spoilt your reputation by having non trained staff to be at the counter , representing your hotel.. this FIFIe, she/he is not an asset she/he a liability to your hotel. Its a hospitality industry, budget hotel, 3 stars, 4 stars , 5 stars or 6 stars or 1000000 stars properties all only have 1 culture, hospitality culture, smile and greet , talk and having a right attitude. This FIFie , Omg! Her/ his attitude only will bring shame to your name.
CheeKoonL1
08 Nov 2020 - Wisata sendiri
Located within the city centre of Alor Setar, Fuller Hotel is definitely a good choice for a budget stay. The biggest shopping mall, Aman Central is less than 5 minute walking distance from the hotel. Famous attractions such as the Alor Setar Tower and Zahir Mosque are also within 5 minute driving distance from the hotel. Good food such as Nasi Lemak Ong and SK Kim Restaurant are just a stone’s throw away too.
12MLee
07 Nov 2020
+ Rooms were clean, with a reasonable amount of space (don't expect a suite if you are paying the price of a budget hotel). Location was superb, close enough to eateries and Aman Central (by foot!). Staff were friendly. - Parking was insufficient especially at peak hours.
soraya_cm
14 Okt 2020 - Bisnis
I've been waiting for check in process and totally understood there's only one person and I believe HIS name is fifi (not wearing a mask and not even smile at all), doing the check in... however, here come Arif sit at the reception counter have no courtesy to ask and he did not bother at all seeing someone on queue... I went out to Aman Central and when I came back, friend of mine did join me to stay here. We walk in through the lobby area and again fifi (still not wearing a mask) was asking in very rude manner "where are both of you going". Lack of information given during check in. Staff not following SOP by wearing a mask but insist hotel guests to follow the SOP.
DenisS3071
07 Agt 2017 - Berlibur dengan teman
Kamar yang luas memberikan keleluasaan ketika berkumpul bersama teman-teman, kamar mandinya pun luas dan terdapat shower dengan air hangat. Sangat affordable dengan harganya. Lokasinya pun cukup strategis hanya dengan berjalan kaki sudah sampah ke Aman Central Mall.
Lokasi
NO 1 JALAN KOMPLEKS PERNIAGAAN PINTU 10 JALAN PINT
maps
1
Malam

Tentang Akomodasi

Deskripsi

FAQ
Di mana alamat FULLER HOTEL ALOR SETAR?
FULLER HOTEL ALOR SETAR beralamat di NO 1 JALAN KOMPLEKS PERNIAGAAN PINTU 10 JALAN PINT

Review

Oops, belum ada review nih
Ayo menginap di akomodasi ini dan kasih tahu pengalamanmu dengan menulis review.
3.0
Dari 138 review
Kebersihan
3.5
Kamar
3.5
Lokasi
4.0
Layanan
3.5
Nilai
3.5
Pasangan
24
Keluarga
24
Wisata sendiri
17
Berlibur dengan teman
17
Bisnis
49
Khid2
11 Mar 2021 - Berlibur dengan teman
I booked Fuller Hotel from booking.com while im in Alor Setar Kedah for a few days trip. How regret and upset i felt soon i reached at the lobby. Lobby was small and theres 2 receptionist at the table sitting like a prince and princess. No smile ( oh wearing mask - but you can smile with your eyes), not even a words , hi , hello or welcome to Fuller Hotel!!! So i went to the princess table her, maybe he name of Fifie, to check in. She/ he maybe, was showing her arrogant behavior towards me, when I ask hi, you dont say hi to your guest, she just rolled up her / his eyes and straight away asked me ‘You ada booking?” Not even address me as Ms, Madam or , use the words please , may I know.. Then, “ IC card!” 🙁, so I gave her my National ID, she/he took it , not even say thank you When i asked her/him about restaurant, or other facilities , the answer will be “NO”, NO... and finally she /he said “this is budget hotel!!!” Almost shouting at me... And the unpleasant attitude, behavior continues .. not once she said thank you when i handover cards and money for the check in process. What an arrogant, rude attitude this person has towards guests Fuller hotel you only spoilt your reputation by having non trained staff to be at the counter , representing your hotel.. this FIFIe, she/he is not an asset she/he a liability to your hotel. Its a hospitality industry, budget hotel, 3 stars, 4 stars , 5 stars or 6 stars or 1000000 stars properties all only have 1 culture, hospitality culture, smile and greet , talk and having a right attitude. This FIFie , Omg! Her/ his attitude only will bring shame to your name.
CheeKoonL1
08 Nov 2020 - Wisata sendiri
Located within the city centre of Alor Setar, Fuller Hotel is definitely a good choice for a budget stay. The biggest shopping mall, Aman Central is less than 5 minute walking distance from the hotel. Famous attractions such as the Alor Setar Tower and Zahir Mosque are also within 5 minute driving distance from the hotel. Good food such as Nasi Lemak Ong and SK Kim Restaurant are just a stone’s throw away too.
12MLee
07 Nov 2020 -
+ Rooms were clean, with a reasonable amount of space (don't expect a suite if you are paying the price of a budget hotel). Location was superb, close enough to eateries and Aman Central (by foot!). Staff were friendly. - Parking was insufficient especially at peak hours.
soraya_cm
14 Okt 2020 - Bisnis
I've been waiting for check in process and totally understood there's only one person and I believe HIS name is fifi (not wearing a mask and not even smile at all), doing the check in... however, here come Arif sit at the reception counter have no courtesy to ask and he did not bother at all seeing someone on queue... I went out to Aman Central and when I came back, friend of mine did join me to stay here. We walk in through the lobby area and again fifi (still not wearing a mask) was asking in very rude manner "where are both of you going". Lack of information given during check in. Staff not following SOP by wearing a mask but insist hotel guests to follow the SOP.
DenisS3071
07 Agt 2017 - Berlibur dengan teman
Kamar yang luas memberikan keleluasaan ketika berkumpul bersama teman-teman, kamar mandinya pun luas dan terdapat shower dengan air hangat. Sangat affordable dengan harganya. Lokasinya pun cukup strategis hanya dengan berjalan kaki sudah sampah ke Aman Central Mall.
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