Hotel>Pahang>Kuantan>SERI TERUNTUM>The Riverbank Hotel

Exterior & Views 1, The Riverbank Hotel, Kuantan

Bathroom 3, The Riverbank Hotel, Kuantan

Bathroom 5, The Riverbank Hotel, Kuantan

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

The Riverbank Hotel

SERI TERUNTUM, Kuantan

The Fun Awaits

Perfect for nature loversOnly 2.1 km to Taman Gelora and 2.4 km to Gelora Park

Tourist attractions nearbyOnly 4.5 km to Taman Teruntum Mini Zoo

Dining service availableNo need to go out for meals! This accommodation provides a restaurant.

Near shopping centersOnly 322 m to Kuantan Parade and 1 km to Gio Mall

Reviews

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4.3/5

GoodFrom 55 reviews

4.8/518 Aug 2024

I chose a river view room and it is on the lower floor so there isnt much to see. The room is small but clean with standard amenities. The hotel is located on the main road, so easy access to public transport and restaurants, and within walking distance of the esplanade and teruntum tower.

4.8/528 Apr 2024

Kamarnya nyaman dan bersih. Layanan terbaik. Lokasi dekat dengan rumah sakit besar. Pemandangannya bagus. Saya cukup puas.

4.8/516 Apr 2024

Due to a lack of a genuine plan, we made a lastminute reservation. The hotel is close to the river and kuantan 188 attractions. The accommodation was excellent and well worth the cost. We were fortunate to have hotel parking in front of the hotel, which was limited to about three lots. We strolled along the riverside at night, and there were many people also enjoying the nighttime view of the river. Food could be purchased from the nearby stalls. We adore the location for our stay, and the personnel was extremely kind to us. Regarding the room and the toilet, it should have a ventilation system to eliminate any odors inside, but there were no unpleasant odors during our stay, and everything was in excellent condition. The toilet needs to have a real wall that is exposed to the outside view.

4.8/523 Feb 2024

Parking is a major issue. There is no basement parking. The room is basic but comfortable. Just a small room big enough to accommodate a queen size bed. There is very little space to spread the praying mat. Just be careful not to bump your back while praying. The front desk is good, especially the male staff are very friendly and very etiquette.

4.8/527 Jan 2024

The service was satisfactory, and the staff were easily accessible. The toilet was spacious, and the water supply was adequate. However, parking was quite limited, and we had to park across the building. Additionally, the television was unclear, as the electricity suddenly went out at 11 am on the final day. All in all, it was satisfactory.

4.8/55 Jun 2023

The bathroom was wet and the bed was tidy, but dirty? I got bug bites during my stay. Cleanliness is meh but the location is perfect. Nearby the esplanade and art street.

4.6/524 Nov 2024

Kamarnya agak kecil, setidaknya di lantai pertama, internet cukup lambat dan di kamar bawah Anda dapat mendengar suara yang sangat mengganggu yang dimulai pada pukul 5:00 pagi Dan nyamuk memakan saya hidup-hidup, entah bagaimana mereka bisa masuk jika semuanya tertutup.

4.6/516 Oct 2024

The location is strategic, but hard to find parking on weekends. Room sound insulation is quite poor. But overall i am satisfied with the location near art street and near the river which has a beautiful view. Please come and experience at this affordable price.

4.6/526 Apr 2024

Hotel ini sangat dekat dengan Menara 188 Kuala Lumpur. Harganya terjangkau untuk keluarga. Cocok untuk mereka yang ingin jalan-jalan di Kuala Lumpur. Dekat dengan tempat-tempat menarik seperti Kula Cakes.

4.6/529 Mar 2024

Excellent experience. A suitable spot for a quick getaway. The rooms were adequate and comfortable, but the shower with a mirror was a bit strange for a family stay. Excellent location. There are numerous cafes, a art street, and the kuantan tower, which i cant recall the name of, are all within walking distance.

4.6/523 Mar 2024

Ive stayed at a few hotels in kuantan, but this hotel is very good in their service and pays more attention to the customs. Not to mention the manager, mr. Mages, he is very specific about customer preferences and takes good care of all the customers.

4.6/512 Feb 2024

Sebenarnya kamarnya agak kecil, setidaknya di lantai pertama, internet cukup lambat dan di kamar bawah Anda dapat mendengar suara yang sangat mengganggu yang dimulai pada jam 5 pagi dan nyamuk memakan saya hidup-hidup, entah bagaimana mereka bisa masuk jika semuanya tertutup.

4.6/514 Jan 2024

This is my first time to visit kuantan. This hotel has a nice view of the lake. The location is good, there are many shops and restaurants nearby.

4.6/519 Dec 2023

This place is highly recommended for travelers on a tight budget. The location is very convenient, close to the kuantan 188 tower. The staff is friendly and helpful. Any issue will be resolved as soon as possible. The price is reasonable.

4.6/51 Dec 2023

Convenient if you take a taxi or grab to get here. Parking is limited. Closet cafes and marts are accessible on foot.

4.6/518 Nov 2023

Kamarnya cocok untuk keluarga, hanya saja saya kurang suka dengan konsep tirai di pintu kamar air. Karena kamar ini adalah kamar untuk keluarga. Pintu kamar mandi tidak bisa dikunci dari dalam. Jika ada waktu, bisa dibuka secara tidak sengaja oleh orang lain. Kamar air seperti itu hanya cocok untuk bulan madu atau pasangan suami istri tanpa kehadiran anak-anak.

4.6/529 Aug 2023

Parkir hotel agak sulit. Kondisi hotel sangat baik.

4.6/512 Jul 2023

The location is good for the price. Located right in the heart of kuantan, close to everything. You can walk from your hotel to explore half of kuantan city already. However, parking is very limited. Only 3 parking spaces/boxes belong to the hotel, most likely you have to park in public and require a daily coupon from the mpk.

4.6/524 Feb 2023

Hotel ini berada di sisi jalan yang sibuk. Di depan hotel terdapat 4 tempat parkir, yang pertama kali harus Anda datangi. Jika tempat parkir penuh, Anda akan mendapatkan tempat parkir gratis di depan Anda. Dapat menemukan jalan di tepi jalan, jika Anda sensitif, Anda tidak dapat tidur di malam hari dengan kebisingan kereta motor. AC-nya lambat, jika Anda keluar dari jalan, biarkan Anda menelepon untuk meminta kartu akses tambahan. Layanan hotel terbaik adalah membantu untuk menahan kereta jika Anda sulit masuk parkir. Jika Anda memiliki permintaan, cepatlah membalasnya.

4.6/517 Jan 2023

Nice boutique hotel in the city center. The room is small and has no windows. But the room is nice and the bed is comfortable. There is a large column inside the room. The toilet is clean but the water pressure is low. The worst thing is that parking is limited at the front of the hotel (5 lots). First come first. There is lift / elevator.

Popular Facilities

WiFi

24-hour Front Desk

Elevator

Restaurant

Luggage Storage

Free Parking

Public Facilities

Air Conditioning

Elevator/Lift

Restaurant

Parking (Free)

Pets

No Pets Allowed

Hotel Services

Laundry Service/Dry Cleaning

Luggage Storage

24-hour Front Desk

Food & Drinks

Refrigerator

Hotel Policy

Non Smoking

In-room Facilities

Shower

Connectivity

Television

Free WiFi

Location

See maps

No 51 & 53 Jalan Besar, 25000 Kuantan, Malaysia

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure

Check-in15:00-23:59

Check-out12:00

NOTE: Effective September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check in.

NOTE: Effective March 1st, 2022, State of Pahang has imposed Sustainability Charge at RM3.00/room/day to all hotel residence in accordance to Hotels (Pahang) Regulations 2021. Please be inform that the sustainability charges is not included in the room rate and will be paid upon check in directly at the hotel.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Children

Guests of all ages are welcome to stay.

Children ages 12 years old and above will be considered as adults.

Please make sure that the children’s age is consistent with the information listed on your booking details. Otherwise, you may have to pay additional fees upon check-in.

Deposit

Guests no need to pay a deposit at check-in.

Age

Guests of all ages are welcome to stay.

Breakfast

Breakfast is not available.

Pets

No pets allowed.

Smoking

No smoking room.

Alcohol

No alcohol drinks allowed.

About The Riverbank Hotel

Located in Kuantan, 2.6 km from Sultan Ahmad Shah International Convention Centre, The Riverbank Hotel features rooms with city views and free WiFi. The property is around a 7-minute walk from Masjid Sultan Ahmad Shah 1, 1.1 km from Heroes Museum and 2.6 km from Wan Fo Tien Temple. The property provides a 24-hour front desk, an ATM and currency exchange for guests.

All guest rooms in the hotel are equipped with an electric tea pot. All rooms come with a private bathroom, a bidet and a hairdryer, and some units at The Riverbank Hotel have a safety deposit box. At the accommodation the rooms have air conditioning and a flat-screen TV.

Kuantan Recreational Parks is 4.5 km from The Riverbank Hotel, while Taman Gelora is 5.3 km away. The nearest airport is Sultan Haji Ahmad Shah Airport, 17.7 km from the hotel.

Room Type and Price

Mon, 27 Jul 2026 - Tue, 28 Jul 2026 (1 night)

1 Room, 1 Adult, 0 Children