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Hotel>Quintana Roo>Cozumel>Hotel Indigo PLAYA DEL CARMEN by IHG
Exterior 1, Hotel Indigo PLAYA DEL CARMEN by IHG, Cozumel
Bedroom 2, Hotel Indigo PLAYA DEL CARMEN by IHG, Cozumel
Bedroom 3, Hotel Indigo PLAYA DEL CARMEN by IHG, Cozumel
Swimming Pool 4, Hotel Indigo PLAYA DEL CARMEN by IHG, Cozumel
Lobby 5, Hotel Indigo PLAYA DEL CARMEN by IHG, Cozumel
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General Info
Reviews
Location
Accommodation Rules
About
Hotel

Hotel Indigo PLAYA DEL CARMEN by IHG

Cozumel, Quintana Roo

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 302 m to Mamitas Beach Club
Tourist attractions nearby
Tourist attractions nearbyOnly 1.2 km to Yucatek Divers and 2.2 km to Xaman Ha Aviary
Comfy place to relax and recharge
Comfy place to relax and rechargePamper yourself with a hair salon.
Dining service available
Dining service availableNo need to go out for meals! This accommodation provides a restaurant.
Nice location! Near public transport
Nice location! Near public transportOnly 482 m to Pier Navega and 482 m to Pier Navega
Suitable for your business trip
Suitable for your business tripStay productive with business facilities.

Reviews

See all
4.5/5
FantasticFrom 50 reviews
5.0/516 May 2026
Ariana • Couple Trip
Everyone was so nice here, 10/10 service! Even left a sweet bit on the bed. Alma was the best she so sweet!!
5.0/513 May 2026
leonardo • Family Trip
Ótima localização ,
5.0/513 May 2026
Gloria Esly • Family Trip
Las habitaciones preciosas, el personal muy amable y atento. Lo único que no me agradó es que el restaurante solo tiene un menú para desayuno y lunch.
5.0/54 May 2026
Ralph • Couple Trip
From the time I checked in until I checked out the staff were very professional and we had a great stay.
5.0/54 May 2026
Abel • Solo Trip
La atención de la señorita de la recepción fue demasiado excelente, la mayoría de los hoteles debería tener personas como ella con esa amabilidad . Recomiendo mucho el hotel, está muy bien ubicado .
5.0/53 May 2026
Mauricio • Couple Trip
Nuevo limpio excelente atención
5.0/51 May 2026
Willian • Couple Trip
Excelente equipe de funcionários! Quartos excepcionais! E em especial, a recepcionista Alma Santos, muito prestativa e cordial! Sensacional!
5.0/527 Apr 2026
Damian • Couple Trip
The hotel is beautiful, from the street and the lobby to the room. The room was spotless, quiet, and the bed, bedding, and pillows were super comfy. The staff (Alma, at the front desk) was incredibly helpful, kind, and friendly. We felt welcomed from the moment we crossed the door. The rooftop is also beautiful. It's clean and comfortable, and has a great view. Our room had an ocean view, which is technically accurate, and although you can see it from the bed, you are actually seeing it from over a few other buildings; it's not ocean front (which I already knew). Unintentionally, the location was perfect for our purpose. There are also multiple restaurants in the area. The only thing I didn't like was that the bathroom was a bit loud. I'd definitely stay there again. Highly recommended!
5.0/525 Apr 2026
Alena • Family Trip
Great hotel! We enjoyed every minute of our stay. Very stylish interior design, nice furniture, outstanding cleanliness, great rooftop. Amazing neighborhood just two blocks from the beach. Staff is extremely helpful and friendly. 100% will stay again next time!
5.0/523 Apr 2026
Roger • Couple Trip
We had Ana amazing time, the hotel was new, clean and every staff member was great, especially Alma. She was the icing on the cake.
5.0/522 Apr 2026
JONATHAN
Staff was top notch, Alma at the front desk was so helpful.
5.0/511 Apr 2026
Edna Rocio • Couple Trip
Todo muy limpio. Excelente ubicacion. Si regresaría.
5.0/510 Apr 2026
Mac
The hotel is very nice and clean, and the beds are great. Alma at the front desk was more than helpful and made my stay even better. I would give her 10 stars
5.0/59 Apr 2026
Richard • Family Trip
This was a perfect hotel for our family. It was close to the beach and 1 block away from 5 Ave. Everything we needed was close by. And the rooftop pool on the property was amazing. Not large but perfect for us with sea views. But the best part?? The staff. They have the best people: Ricardo in the parking, Yoan and Alma at the front desk, Ricardo and Sandi in the restaurant. They were the best. We will back at this property again and again. Thanks for everything!!!
5.0/57 Apr 2026
YIXUAN
The hotel had a very strong scent throughout, which was quite overwhelming and uncomfortable.
5.0/56 Apr 2026
Mistyca
The hotel was great, the staff was great, the design was great. Everything was close a good walking distance to the beach.
5.0/51 Apr 2026
ILIANA • Couple Trip
Es una excelente opción en Playacar. El hotel es muy hermoso, limpieza excelente, y buenas amenidades. El costo vale la pena. Lo recomiendo bastante
5.0/528 Mar 2026
Leandro • Trip with Friends
Café da manhã excelente! Equipe extremamente atenciosa e simpática!!! Hotel muito novo!!! Localização ótima!!! Perto de tudo!!! Sugiro pegarem as unidades Vista mar! Vale muito a pena!
5.0/528 Mar 2026
Alexandra • Trip with Friends
Room was impeccable, staff very friendly, bed and linens cozy, and the rooftop poo was a haven. Fri and Sat night music from the bar across the street was VERY loud but stopped at midnight—bring your earplugs and a vacation attitude and you’ll live being in the thick of it in lively Playa del Carmen, one block from beautiful Playa Mamitas beach, and in easy reach of everything you need. Bonus—Trattoria del Centro is just up the street and has the best Italian food and atmosphere in town!
5.0/523 Mar 2026
Erica • Trip with Friends
We had a wonderful experience during our stay. We were received by a warm greeting, check-in was quick and received all the information we needed. Our room and the common areas were clean. There seemed to always be someone around to city up and keep the areas clean. The breakfast was made to order from a menu, the staff were courteous. and the hotel is central located and close to everything. Great stay with wonderful staff.

Popular Facilities

Swimming Pool
Swimming Pool
WiFi
WiFi
Parking
Parking
Fitness Center
Fitness Center
AC
AC
24-hour Front Desk
24-hour Front Desk
Elevator
Elevator
Restaurant
Restaurant
Pet-friendly
Pet-friendly
Luggage Storage
Luggage Storage
Accessible Facilities
Accessible Facilities

Sports & Recreation

2
Fitness Facilities
Golf Course On-site

Public Facilities

7
Air Conditioning
Accessible Parking
Parkir Tersedia
Elevator/Lift
Public WiFi
Restaurant
Swimming Pool

Pets

1
Pets Allowed

Hotel Services

4
Luggage Storage
24-hour Front Desk
Laundry Service/Dry Cleaning
Hotel Safe

Other Facilities

3
Bar/Lounge
Printer
Late Check-out

Business Facilities

3
Photocopier
Computer
Business Center

Health & Beauty

1
Hair Salon

Accesibility

1
Accessibility Equipment

Hotel Policy

1
Non Smoking

In-room Facilities

1
Shower

Transportation

1
Valet Parking (Surcharge)

Connectivity

2
Television
Free WiFi

Location

See maps
map-placeholder
View on maps
1A. Avenida Norte #300 Col. Gonzalo Guerrero Playa del Carmen, Quintana Roo 77720 Mexico
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in14:00-23:59
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Children

Guests of all ages will be considered as adults.


Deposit

Guests no need to pay a deposit at check-in.


Age

Guests of all ages are welcome to stay.


Breakfast

Breakfast is available from 06:30 - 09:30 local time.


Pets

No pets allowed.


Smoking

No smoking room.


Alcohol

No alcohol drinks allowed.


About Hotel Indigo PLAYA DEL CARMEN by IHG

Welcome to Hotel Indigo Playa del Carmen, a vibrant and contemporary escape just steps from the beach and the iconic Quinta Avenida. Whether you're here for a romantic getaway, a sun-soaked adventure, or a relaxing retreat, our boutique hotel puts the best of Playa del Carmen at your fingertips. Explore nearby shops, restaurants, and nightlife, or take a short trip to awe-inspiring sites like Tulum, Coba, and local eco parks. Nature lovers can dive into crystal clear cenotes, snorkel with sea turtles, or simply unwind along the Caribbean coast. Each of our thoughtfully designed rooms blends comfort with local charm, featuring plush bedding, sleek bathrooms, and free high-speed WiFi. All rooms include a mini fridge, and most offer private terraces or balconies, some with breathtaking ocean views. After a day of discovery, head to our rooftop oasis featuring a sparkling pool, hot tub, and a stylish lounge area with panoramic views, perfect for relaxing or hosting a private event. At Hotel Indigo Playa del Carmen, you're not just visiting, you’re experiencing the spirit of the Riviera Maya in every detail.

Room Type and Price

Wed, 19 Aug 2026 - Thu, 20 Aug 2026 (1 night)
1 Room, 1 Adult, 0 Children