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Hotel Riu Palace Riviera Maya - All Inclusive
Cozumel, Quintana Roo
Perfect for nature loversOnly 3.3 km to Mamitas Beach Club
Tourist attractions nearbyOnly 996 m to Xaman Ha Aviary and 1.9 km to Yucatek Divers
Comfy place to relax and rechargePamper yourself with a sauna and a hair salon.
Family-friendly accommodationHave a great stay with kids facilities and a swimming pool.
Nice location! Near public transportOnly 1.7 km to Playa del Carmen Maritime Terminal and 2.9 km to Pier Navega
Suitable for your business tripStay productive with business facilities.
Reviews
Popular Facilities
Sports & Recreation
11
Beach Volleyball
Windsurfing
Fitness Facilities
Diving
Outdoor Pool
Snorkeling
Garden
Pool Umbrellas
Snack Bar/Deli
Children's Pool
Nightclub
Public Facilities
2
ATM/Banking
Parking (Free)
Hotel Services
6
Luggage Storage
Wedding Services
24-hour Front Desk
Porter/Bellhop
Laundry Service/Dry Cleaning
Concierge Services
Kids Facilities
1
Children's Club
Other Facilities
3
Grocery/Convenience Store
Smoking Area
BBQ Facilities
Food & Drinks
1
Breakfast Buffet
Health & Beauty
3
Spa
Hair Salon
Sauna
Business Facilities
2
Shopping On-site
Gift Shops or Newsstand
Transportation
1
Tours/Ticket Assistance
Connectivity
1
Free WiFi
Location
See maps
Avenida Xaman-ha, Mza 9 and 10, L1, Playacar Riu Resort Complex, Playa del Carmen, QROO, MXAll distances are measured in straight lines. The actual travel distance may be different.
Accommodation Rules
Check-in Procedure
Check-in3:00 PM-11:30 PM
Check-out12:00
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Want to check in early? Fill out the Special Requests form on the booking page.
More Policies
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is not required for transportation to and from this property.
About Hotel Riu Palace Riviera Maya - All Inclusive
Hotel Riu Palace Riviera Maya - All Inclusive Location
With a stay at Hotel Riu Palace Riviera Maya - All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Quinta Avenida and Playacar Beach. This all-inclusive property is 1.4 mi (2.2 km) from Playa del Carmen Main Beach and 5 mi (8.1 km) from Xplor Theme Park.
Hotel Riu Palace Riviera Maya - All Inclusive Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. This Art Deco property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Hotel Riu Palace Riviera Maya - All Inclusive Rooms
Make yourself at home in one of the 460 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Restaurant and Cafe
Grab a bite at Don Rafael, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:00 AM.
With a stay at Hotel Riu Palace Riviera Maya - All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Quinta Avenida and Playacar Beach. This all-inclusive property is 1.4 mi (2.2 km) from Playa del Carmen Main Beach and 5 mi (8.1 km) from Xplor Theme Park.
Hotel Riu Palace Riviera Maya - All Inclusive Facility and Service
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. This Art Deco property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Hotel Riu Palace Riviera Maya - All Inclusive Rooms
Make yourself at home in one of the 460 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Restaurant and Cafe
Grab a bite at Don Rafael, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:00 AM.