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Exterior & Views 1, Mercure Auckland Queen Street, Waitakere
Bedroom 2, Mercure Auckland Queen Street, Waitakere
Public Area 3, Mercure Auckland Queen Street, Waitakere
Bathroom 4, Mercure Auckland Queen Street, Waitakere
Food & Drinks 5, Mercure Auckland Queen Street, Waitakere
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Hotel

Mercure Auckland Queen Street

Waitakere, Auckland

The Fun Awaits

Perfect for nature lovers
Perfect for nature loversOnly 196 m to Myers Park and 1.1 km to Albert Park
Tourist attractions nearby
Tourist attractions nearbyOnly 2 km to 360 Discovery Cruise and 3.2 km to Gulfwind Sailing Academy
Dining service available
Dining service availableNo need to go out for meals! This accommodation provides a restaurant.
Near shopping centers
Near shopping centersOnly 1.4 km to Queen Street Shopping District and 1.4 km to DFS Galleria Auckland
Nice location! Near public transport
Nice location! Near public transportOnly 1.5 km to Auckland Grafton Station and 2 km to Auckland Ferry Terminal
Near healthcare facilities
Near healthcare facilitiesOnly 950 m to Auckland City Hospital

Reviews

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4.5/5
GoodFrom 104 reviews
5.0/517 Jun 2026
Kuhn • Family Trip
Staying at Mercure Hotel was a genuinely lovely experience — the staff were warm and attentive, and my room felt spotless and welcoming. I’d happily book again for the great location and cozy, modern vibe.
5.0/57 Jun 2026
Tamara • Solo Trip
Always clean, quiet and friendly staff
5.0/51 Jun 2026
Lloma • Couple Trip
Excellent service. Easy parking. Fuss free. Surprisingly quiet. On a hill but no big deal. Would stay again.
5.0/524 May 2026
Kristin • Trip with Friends
On arrival staff were super helpful and friendly. Check inn was very quick. Parking Note: There are no reserved check inn carparks outside the hotel. My advice would be to park on a side road, Before staff direct you to you're reserved/booked carpark. Our room was adacute, mostly clean and tidy, nice little courtyard out the back. Only issue with cleaning were our mugs and teaspoons had a thick layer of dust on them. Clearly hadn't been used in sometime, overlooked by cleaning staff. The room was quite dark with no alot of natural light. Terrible for applying makeup. Things we loved... Staff,Breakfast & on-site parking. All and all we had an amazing stay & would stay again. Thanks Team 😊 Note for the proprietor... I've stayed at multiple 5 star hotels worldwide, and they all seem to lack spot lights above the vanity mirror. Lights are important for applying makeup. It's pretty rough when you have to sit outside to apply because you literally can't see a thing. Please keep this in mind should you be planning any renovations in the future Kristin
5.0/525 Apr 2026
Fiona • Solo Trip
I often stay here - amazing price for the quality, great friendly people and it’s quiet! Some rooms are a little tired and tight space wise but beds are extremely comfy and lovely big bathrooms.
5.0/521 Apr 2026
Donna • Solo Trip
It was lovely, clean, and conveniently located. A very good experience, all in all. I’d stay there again were I in Auckland.
5.0/527 Mar 2026
K • Solo Trip
Room very clean and tidy, fabulous shower. Very friendly and helpful staff.
5.0/521 Mar 2026
Andre • Trip with Friends
Amazing hotel, staff and location. Room was ready on arrival, excellent staff!
5.0/517 Mar 2026
BRADLEY • Solo Trip
Good breakfast. Nice rooms. Quiet for on the street.
5.0/516 Mar 2026
Megan
Great staff, room was comfy and clean!
5.0/56 Mar 2026
Ben
Great location near Karangahape Road, the epicentre of Auckland’s LGBTQ+ community and a great place to eat out in too
5.0/53 Mar 2026
Stuart • Couple Trip
Clean, spacious and comfortable room, the room even had a small outside private space with two chairs.
5.0/528 Feb 2026
Heidi • Couple Trip
Very happy with our stay
5.0/526 Feb 2026
Irene • Solo Trip
This is the ideal place to stay when in Auckland. The location is perfect. The Customer Service is Extraordinary!!! The Manager, Carinda, makes sure that all customers' needs are taken care of. She listens and genuinely cares that your stay is the absolute best!!! Carinda and her outstanding staff, Damian and Sumeet, make you feel like "family". They are warm and friendly and it makes your stay so nice! I Rented a Car and found that this location was just right!
5.0/524 Feb 2026
Robby • Couple Trip
Great room and staff was excellent. Our front desk clerk Peter was amazing. He was very friendly and so helpful. Definitely recommending this hotel to our family and friends.
5.0/523 Feb 2026
Maiken • Solo Trip
Hotellet ligger meget centralt, 15 min gang så står du ved havnen Mange restauranter inden for 100 meter og busser uden foran hotellet, der bl.a. kører til Zoo
5.0/522 Feb 2026
Joy • Family Trip
Very convenient location. Easy parking. Very clean room. Friendly staff
5.0/520 Feb 2026
Niko • Family Trip
Staff was excelentt. Good breakfast. Maybe getting better soundproofs on rooms. I could hear someone waking up, going shower and making coffee
5.0/518 Feb 2026
Lawrence • Solo Trip
Clean room, service and helpful staff.
5.0/516 Feb 2026
mark
Nice room and very clean small but suitable.

Location

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500 Queen Street, 1010
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in14:00-23:59
Check-out11:00

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Children

Guests of all ages are welcome to stay.

Children ages 12 years old and above will be considered as adults.

Please make sure that the children’s age is consistent with the information listed on your booking details. Otherwise, you may have to pay additional fees upon check-in.


Deposit

Guests need to pay a deposit at check-in.


Age

Guests of all ages are welcome to stay.


Breakfast

Breakfast is available from 06:30 - 10:00 local time.


Pets

No pets allowed.


Smoking

No smoking room.


Alcohol

No alcohol drinks allowed.


About Mercure Auckland Queen Street

Located at the top of Queen Street, Mercure Auckland Queen Street embodies the local culture, just moments from the lively Karangahape Road. Great on-site service and facilities including free WIFI, Gym and the NZ famous Lone Star Restaurant and Bar onsite, it offers both comfort and convenience. The hotel's prime location near motorways, Auckland University, hospitals, and entertainment venues like Town Hall, Power Station, and Spark Arena make it an ideal base for both business and leisure travellers.

Room Type and Price

Thu, 24 Sep 2026 - Fri, 25 Sep 2026 (1 night)
1 Room, 1 Adult, 0 Children