Hotel>Soufrière>The Downtown Hotel

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

The Downtown Hotel

Soufrière, Saint Lucia

The Fun Awaits

Perfect for nature loversOnly 1.4 km to Soufriere Estate Diamond Botanical Gardens and 1.7 km to Mamiku Gardens

Comfy place to relax and rechargePamper yourself with a hair salon.

Suitable for your business tripStay productive with business facilities.

Reviews

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3.4/5

OkayFrom 75 reviews

5.0/529 Aug 2025

TONYA • Family Trip

Shopping stores in the same building

5.0/518 Aug 2025

Janet

I was so comfortable there, i extended my stay 3 more days. Good access to the south of the island from Soufriere. Jayna, Olivia, and Mr. Charles were so sweet and accommodating.

5.0/515 Aug 2025

Janet • Solo Trip

For me this hotel was perfect, right in the center of Soufriere, 2 min walk from the mini bus terminal. The rooms are spacious and each with a balcony. Staff there is so sweet and kind.

5.0/529 Jul 2025

Maryjane

There was AC,very friendly human beings,I sleep like a baby Thank you we will be back

5.0/516 Feb 2023

Martin • Solo Trip

Friendly helpful staff. Large, clean but slightly tired rooms. Convenient location for all attractions in the south of the island.

5.0/525 Mar 2020

Fey • Solo Trip

The Downtown Hotel is at a convenient location. The beach is a five minute walk. Restaurants and shops are within walking distance. Bring your own shampoo and hair conditioner. Also, the hotel rooms only have Type G outlets.

5.0/53 Mar 2020

Sanam • Solo Trip

The stay was lovely. The staff is wonderful and caring about their guests and they seem very happy to be apart of this coorporation. My stay felt like a home away from home. The hotel is attached to a shopping center which makes it very convenient to buy all your shopping needs. The hotel also have a lot of parking so it made it convenient for my guest to park. The room is spacious the balcony is beautiful and I stayed at the Mountain View and sea view which was equally as gorgeous. The room service for cleaning was great, they also provided cleaning service which I appreciate a lot since I stayed here for some time. There is a beautiful pharmacy, a couple of clothing shops, duty free like shop which is also nice for guests to use. The air conditioning system worked perfectly. The hotel rooms also provide a refrigerator and microwave which I used quite frequently so was happy about that. The beds are nice and comfortable. The closet is spacious and also the drawers in the room are beautiful. There is a heating pot I loved to use as well. I feel overall very pleased with this trip and I would like to recommend it for anyone that is looking for a fun relaxing holiday by themselves or their loved ones. I want to thank hotels.com for the recommendation and making the hotel visible so I could enjoy it. I really also loved the grocery stores and shopping around the hotel, the local people here in Soufriere are so kind and they make you feel very welcomed. Thank you very much.

5.0/527 Feb 2020

Sanam • Solo Trip

Loved the staff the room and location. Felt very comfortable coming back and forth. Lovely location ocean view and view of the mountain is phenomenal. I will recommend this place to friends and family. I wanted to thank hotels.com for the recommendation. The shower pressure was very good the air conditioning worked perfect. The fridge and microwave really was convenient for the days and nights I wanted to stay in and relax and have a hearty meal. The balcony is one of the most beautiful features. The maid was very friendly and kind, she did a great job cleaning and you can tell she is happy to be apart of the staff. The front desk really helped with recommending restaurants. I love the fact that you walk out of your hotel room and everything is right in front of you, supermarket,clothing stores, souvenir shops are lovely. The mall in the hotel is beautiful and I really appreciate that there is a restaurant that is opened till late. The mall has everything you need a pharmacy included. This hotel reminds me of a home away from home and there is nothing I can say that needs to be changed or altered. You also get a good feeling and energy once you first walk into the hotel. You feel that everybody really cares for each other and I really am so lucky to have had this experience and will come back with my own family one day. I feel a feeling of motivation as well because everyone is relaxed while they are at work with smiles on their faces which gave me a very good feeling inside.

5.0/57 Apr 2019

Verified traveler • Couple Trip

Incredible location for a fraction of the price of the resorts in the area. If you want to experience Soufriere without getting a taxi every time you want to go anywhere, this is the place to be!

5.0/59 Feb 2017

Helga • Family Trip

Staff were wonderful. Very friendly took care of any problem we had. Good not have been better. Location was superb

5.0/523 Feb 2016

marilyn

Large room with kingsize bed. Microwave, bar fridge, plates, cutlery, cups, glasses, tea and coffee. Perfect location, very clean, friendly staff, reasonable priced (niceest place I stayed for the price). Overlooking the ocean

5.0/517 Feb 2016

pete

Wanted a hotel near the beach,but central for visiting other attractions on the island,and the Downtown hotel fits the bill exactly.Plus you are right in the heart of Soufriere,which is very handy for the shops and restaurants and all the other facilities. In addition the staff are excellent,they can answer any questions,and they can help you sort out any problem.If something in the room is not working,they will get it fixed.Information about trips ,eating out,transport ,etc,they will have the answer,or find out for you.Couldn't have been more helpful!

5.0/524 Jul 2015

Corey S. • Couple Trip

It was a relaxing stay. Food place right underneath. Food was really good. Had a great time. Location is pretty good as well. Will suggestion this place if you are just passing by.

4.0/516 Apr 2023

Fleur • Solo Trip

good budget location downtown close to the water taxi pier to the beaches. Room was airy and comfortable with good working AC but fridge and bedside lamp did not work. Parking is difficult in the street.

4.0/518 Jan 2020

Verified traveler • Solo Trip

The hotel serves all the basic needs for a stay in central Soufriere. It is on the top floor, above a small shopping mall, which gives great views and helps with reducing the street noise. Centrally located, there is a supermarket, ATM and bars/restaurants very close by. All staff were helpful and welcoming, including the security downstairs. There is no lift if you have lots of luggage or mobility issues.

4.0/510 Feb 2019

Verified traveler • Family Trip

Downtown location. Close to water taxis. Several restaurants. Great for immersion in St Lucia culture. Grocery store nearby. View rooms (8) see the Petit Piton and Caribbean Sea to the west. Great sunsets.

4.0/527 Dec 2018

Verified traveler

Hotel in Downtown, close to everything, even the diamond gardens. Staff very welcoming and professional. Affordable and enough, not a resort Hotel proche de tout, meme des diamond gardens. Personnel accueillant et professionnel Ce n'est pas un resort mais il est suffisant and pas cher

4.0/58 Sep 2018

If you want an authentic experience of st Lucia stay at the Downtown Hotel. We got the holiday at a good price which made it affordable to stay in st Lucia. The hotel is at the top of the shopping centre In the small town of soufriere. The room we stayed in was overlooking the town and was spacious and clean. If you pay a bit more you can get a room with a sea view overlooking the harbour which is a quieter. The hotel is a budget hotel but the rooms have excellent air conditioning, hot water, cable tv,a fridge and microwave. For eating we went to The Dream Bar just down the road and Fedo's which is a longer walk both being excellent for local food at good prices. The Sulpher springs and Diamond falls are not far. There are two larger supermarkets, banks and local bakeries . There are plenty of people offering boat trips and other tours around the island. Like everywhere make sure you get the right price.

4.0/519 Feb 2018

Pierre • Family Trip

The hotel is on the fourth floor, so lots of stairs, our room was on the side of the piton/sea view so the view from the balcony was really amazing. The staff is very accommodating, they do listen to you and act accordingly as long as your requests are reasonable. There is a new sandwich place, a drug store, a grocery and lots of other very convenient shops right in the same building and many around the hotel like the new Tik Tak bar & souvenir shop, a small vegetable & fruits market where locals sell their products. The location of this hotel is perfect, I would say it is in the heart of St.Lucia because it is near all the main attractions of the island. So you wouldn't need to rent a car. No bedbugs or any other bugs, there were some very tiny little ants on the balcony, not many and they stayed on the balcony, never crossed the balcony door into the room. In the span of our two weeks stay, we had two or three days of very loud music in the evening and at night, because of a night club without walls or ceiling near by. but the music stopped around two a.m. at the latest. Among all the visits we did, the one to Morne Coubaril Estate was the most enjoyable thanks to the beautiful scenery and to our very kind, knowledgeable and competent Guide Mrs. Sendyann who was able to answer all our questions with great detail & precision. Over all , we really enjoyed our second trip to this one of the most beautiful islands in the world.

4.0/56 Jan 2018

Verified traveler

Great place to stay inexpensivly to explore St Lucia. Not a fancy resort but extremely functional and conveniently located.

Popular Facilities

WiFi

Parking

tiket Green

Airport Transfer

24-hour Front Desk

Luggage Storage

Free Parking

Public Facilities

ATM/Banking

Parking (Free)

Hotel Services

Laundry Service/Dry Cleaning

Hotel Safe

Luggage Storage

Concierge Services

24-hour Front Desk

Health & Beauty

Hair Salon

Business Facilities

Business Center

Info

No Elevators

Hotel Policy

Smoke-free Property

In-room Facilities

Patio or terrace

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

tiket Green

Connectivity

Free WiFi

Location

See maps

Bridge And Frederick Street, Soufrière, LC

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Visa, Euro/Mastercard
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Check-in Procedure

Check-in2:00 PM-midnight

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.

About The Downtown Hotel

The Downtown Hotel Location
With a stay at The Downtown Hotel in Soufrière, you'll be connected to a shopping center, within a 15-minute drive of Gros Piton and Zaka Art Cafe. This hotel is 1.8 mi (3 km) from Anse Chastanet Beach and 19.8 mi (31.8 km) from Marigot Bay.

The Downtown Hotel Facility and Service
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.

The Downtown Hotel Rooms
Make yourself at home in one of the 18 guestrooms featuring microwaves. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Restaurant and Cafe
Take advantage of the hotel's room service (during limited hours).

Room Type and Price

Sun, 19 Jul 2026 - Mon, 20 Jul 2026 (1 night)

1 Room, 1 Adult, 0 Children