Stayed here for 5D4N for a company trip.
❌ Breakfast were almost the same for the whole time. We opted out of it from the 3rd day.
❌ Laundry service is not actually available. Although it was written in the guide or something.
❌ The housekeepers did not change the bed sheets when they cleaned the room. ❌ Nor did they refill our shampoo, conditioner, and body gel containers.
✅ They offer currency exchange higher than the airport rate. But they have commission so it’s almost the same.
✅ There is a 5-minute walk bus station that can take you to Haneda Airport in an hour or so.
✅ The staff were friendly and accomodating. We had a problem with the place we were supposed to spend the new year in. They offered their lounge to us and we ordered some take-outs with their help too.