Novotel Ambassador Seoul Dongdaemun Hotels & Residences

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests must be at least 20 years old to access the seasonal, rooftop outdoor pool. The rooftop pool is open 8:30 AM-5:50 PM on Monday-Thursday, and 8:30 AM-9:30 PM on Friday-Sunday.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. A scheduled inspection will take place at this property on the first Tuesday of every month. During this time, guests will not be able to access the fitness facility, indoor and outdoor pool, or children's club. Access to the fitness facility, indoor and outdoor pool, and children's club is limited and available by reservation only. Access is available on a first-come, first-served basis. Please note: this property requires guests to use swim caps in the pool. Personal inflatable pool floats are not allowed.