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Accommodation Rules
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests booking an Executive Level room type are permitted to invite up to 2 non-resident guests to the Executive Lounge during the week (excludes Friday, Saturday, Sunday, and public holidays) for a surcharge. Children under 13 years old are not allowed in the Executive Lounge, except on weekends and public holidays from noon to 3 PM and must be accompanied by a parent or guardian.
- Children under 13 years old are only permitted to use the indoor and outdoor pools with parental supervision. Children under 13 years old are permitted to use the indoor pool on weekends only. Guests under 140 cm tall are permitted to use the outdoor swimming pool only while wearing a life jacket.
- Guests booked in "no outdoor pool access" room categories are charged fees to access the pool. Entry to the outdoor pool may be limited due to maximum occupancy policy. In case of overcrowding, guests may have to wait to use the pools. Guests cannot pre-book entry to the pool. Up to 2 sun beds per room are available for use in the outdoor pool area (first-come, first-served basis) and some sun beds are prioritized for guests who book exclusive packages. Children under the age of 36 months must wear swim diapers in the pool. Rubber rings must be less than 1 meter in diameter and are only allowed in the children's pool. Access to Urban Island may be restricted in extreme weather conditions.
- Please note: Guests will not be able to use or earn any points with third-party rewards programs at this property.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Children under 13 years old are allowed in the indoor swimming pool on weekends and holidays only, and must be accompanied by an adult. At all other times, the indoor swimming pool may only be used by guests aged 13 years and above. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. The executive lounge is open 6:30-10 AM for breakfast Monday-Friday (6:30-10:30 AM Saturday, Sunday, and public holidays), 3:30-5 PM for afternoon tea, and 6-10 PM for happy hour. This property's indoor pool is open daily 6 AM-10 PM. Disposable personal items, such as toothbrush, toothpaste, and razors are available in-room (surcharge).
Want to check in early? Fill out the Special Requests form on the booking page.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
About The Shilla Seoul
With a stay at The Shilla Seoul, you'll be centrally located in Seoul, within a 5-minute drive of Dongdaemun History and Culture Park and Myeongdong Street. This luxury hotel is 0.7 mi (1.2 km) from Namsan Mountain Park and 2.1 mi (3.4 km) from Namdaemun Market.
The Shilla Seoul Facility and Service
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the complimentary shuttle.
The Shilla Seoul Rooms
Make yourself at home in one of the 464 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and bidets.
Restaurant and Cafe
Enjoy Korean cuisine at LaYeon, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:00 AM for a fee.





