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Hotel>Wales>Pembrokeshire>Pembrokeshire>The Helm
Bedroom, The Helm, Pembrokeshire
Bathroom, The Helm, Pembrokeshire
Food & Drinks 3, The Helm, Pembrokeshire
Food & Drinks 4, The Helm, Pembrokeshire
General Info
Reviews
Location
Accommodation Rules
About
Hotel

The Helm

Pembrokeshire, Pembrokeshire

The Fun Awaits

Nice location! Near public transport
Nice location! Near public transportOnly 1.1 km to Pembroke Dock Station

Reviews

See all
1.1/5
TerribleFrom 7 reviews
2.0/516 Jul 2024
Luke
Does not meet safety regulations, no smoke detectors in room, no fire doors, the place is not clean or friendly
1.0/520 Mar 2025
Andy • Couple Trip
Awful place. One star is too much. More like a doss house. Unopened post piling up at the door. Floors could do with a good clean. Hand written paper signs stuck on the door and walls. Very scruffy looking. I arrived at about 2am. My room was very cold. I asked for the heating to be put on. They said "OK" but didn't do it. Heating didn't come on later either. Bedside lamps from the local Sue Ryder shop were tatty and plugged into an extension bar. The only power outlet was on the other side of the room meaning there was a cable on the floor (trip hazard). There was no sign of breakfast and nobody there to talk to about it. Didn't matter as we wanted out of the place as soon as possible.
1.0/525 Aug 2024
Harsh • Trip with Friends
Hygiene was okish but the mattress on bed were very uncomfortable couldn't sleep whole night. The mattress on the bed seem to be very old and needs replacement.
1.0/55 Aug 2024
Anjan • Couple Trip
It was terrible! Not recommending anyone. Spend £10 more and get a decent room in other hotels in the area. As a couple we stayed in a twin bed room for 2 night. Shared bathroom, was listed free breakfast and thought sort of english breakfast but they had a kitchen with stuff like, egg, banana, beans, bread coffee, etc.. which you have to prepare yourself. All banana finished in the first day and they didn’t put more the 2nd day. Couldn’t sleep til 1:30am as the old guy next door came drunk, slammed the door kept making noises despite his wife tried to calm him. The hotel staff knew this and didn’t bother to do anything. Room had barely enough space to love around, bed was third class. Bedding was stinking.
1.0/51 Jul 2024
Verified traveler • Solo Trip
Im appalled this is on your website. The food rating is one so the accommodation is a 0. I had no curtain in my room and i was explained the access in and out of the building. Their is a communal kitchen with no milk provided and also it was extremely noisy, i was woken up at 4am constantly. I expect a refund or i will report this property & your so called respectively company (Hotels.com) to the relevant accusations. I have been a member for several years and i will be deleting my account as this was and will tarnish my experience physically & mentally . You cannot add photos to the page but if you provide a alternative email i will provide. Absolutely shocking!!!.

Popular Facilities

WiFi
WiFi
Free Parking
Free Parking

Sports & Recreation

1
Garden

Public Facilities

1
Parking (Free)

Hotel Services

2
Laundry Service/Dry Cleaning
Express Check-out

Other Facilities

2
Smoking Area
BBQ Facilities

Info

1
No Elevators

In-room Facilities

1
Outdoor Furniture

Connectivity

2
Free WiFi
Wired internet (Free)

Location

See maps
11 Commercial Row, Pembroke Dock, Wales, GB
All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Check-in Procedure
Check-in4:00 PM-anytime
Check-out11:00 AM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

The front desk is open daily from 4:00 PM - 11:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

See more

Want to check in early? Fill out the Special Requests form on the booking page.

About The Helm

The Helm Location
With a stay at The Helm in Pembroke Dock, you'll be within a 10-minute drive of Pembrokeshire Coast National Park and Carew Castle. This bed & breakfast is 12 mi (19.4 km) from Tenby Beach and 3.5 mi (5.6 km) from Pembroke Castle.

The Helm Facility and Service
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and charcoal grills.

The Helm Rooms
Stay in one of 3 guestrooms featuring flat-screen televisions. Prepare your meals in the shared/communal kitchen. Complimentary wired and wireless internet access is available. Bathrooms have bathtubs or showers and hair dryers.

Restaurant and Cafe
At The Helm, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary self-serve breakfast is served daily from 7:00 AM to noon.

Important Information
This property is closed from April 27 2025 to December 31 2025 (dates subject to change). The following facilities or services will be unavailable from December 9 2024 to December 31 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)


Room Type and Price

Sat, 25 Jul 2026 - Sun, 26 Jul 2026 (1 night)
1 Room, 1 Adult, 0 Children