Hotel>Hà Nội>Hoàn Kiếm>Hàng Gai>Hanoi La Palm Premier Hotel&Spa

Bedroom 1, Hanoi La Palm Premier Hotel&Spa, Hoàn Kiếm

Exterior & Views 2, Hanoi La Palm Premier Hotel&Spa, Hoàn Kiếm

Bathroom 3, Hanoi La Palm Premier Hotel&Spa, Hoàn Kiếm

Food & Drinks 4, Hanoi La Palm Premier Hotel&Spa, Hoàn Kiếm

Food & Drinks 5, Hanoi La Palm Premier Hotel&Spa, Hoàn Kiếm

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General Info

Reviews

Location

Accommodation Rules

About

Hotel

Hanoi La Palm Premier Hotel&Spa

Hàng Gai, Hoàn Kiếm

The Fun Awaits

Perfect for nature loversOnly 572 m to Hoan Kiem Lake and 627 m to Vườn Hoa Hàng Trống

Near shopping centersOnly 115 m to Hang Gai Street and 660 m to Dong Xuan Market

Nice location! Near public transportOnly 882 m to Hanoi Long Bien Station and 1.3 km to Hanoi Railway Station

Reviews

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3.9/5

GoodFrom 20 reviews

5.0/528 Feb 2026

Quang Huy • Family Trip

Room was good

5.0/524 Feb 2026

Quang Huy • Family Trip

All staffs were helpful and very friendly.

5.0/529 Jun 2025

KAYE

The hotel was very

5.0/531 May 2025

Joseph • Family Trip

Staff were so attentive to their guest. Overall i recommend the hotel.

5.0/514 May 2025

Caitlin Alina • Solo Trip

Super nice room and staff, the breakfast also had variety for everyone and was delicious! Staff is always caring and kind! The room was clean and spacious.

5.0/57 May 2025

Thi Hang Ni • Couple Trip

The service and staff created a very welcoming atmosphere, feel comfortable during staying.

5.0/525 Apr 2025

hyunggyun • Trip with Friends

They had connected room option, which makes staying with friends and family more convenient ! I also enjoyed the breakfast with fresh made to order eggs and fresh mango and dragon fruit.

5.0/56 Jan 2025

Sophie

Merci

5.0/510 Oct 2024

Felicia • Family Trip

Here’s a toned-down version of the review: “Our stay at Hanoi La Palm Premier Hotel was wonderful. The location is perfect for exploring the heart of Hanoi, and a special shout-out to David and Kang, who made sure we were always well looked after with their warm and helpful service. The hotel was very clean, and our room was comfortable, providing a great place to relax after a day out. The breakfast offered a good variety, with both local Vietnamese dishes and Western options to choose from. Overall, we had a great experience and would recommend Hanoi La Palm Premier Hotel for anyone visiting Hanoi.”

4.0/518 Mar 2026

mario • Family Trip

Avevamo prenotato una camera tripla executive, ma ci hanno dato una camera familiare con 3 letti che occupavano molto spazio. Le familiari si trovano in una parte dell' albergo senza ascensore. Il giorno dopo ci hanno spostato nella tripla, praticamente della stesse dimensioni, ma con 2 letti, quindi con più spazio, e con ascensore. Wifi funzionante. Buona colazione. Personale molto disponibile. Pulito, ottima posizione in Old Quarter. La stanza era silenziosa. Raccomando l'albergo.

4.0/525 Feb 2026

Richard • Family Trip

Great location, staff were great, and great value for money.

4.0/515 Oct 2025

Dusting • Solo Trip

Good location

4.0/510 Jul 2025

BARRY • Couple Trip

Nice hotel with the usual friendly staff. The only reason I didn’t rate it 5 stars was the extremely slippery bathroom floor. The floor in the shower area was very dangerous… lawsuit waiting to happen

4.0/522 Jul 2024

seongsim • Family Trip

엘리베이터없이 4층이라 좀 아쉬웠는데 위치좋고 직원이 친절했엉요

3.0/524 May 2025

long

Good value for the price

3.0/514 Oct 2024

Fred • Couple Trip

Staff are friendly and helpful. Photos though don’t match the condition of the property and in our 4 day stay at the property the hot water system seem to be broken so cold showers constantly

3.0/510 Aug 2024

Stephan • Family Trip

The location is very good

1.0/52 Jan 2026

Maitrang • Family Trip

Extremely Disappointing Experience - My recent stay at this hotel was deeply disappointing and far below even basic expectations. Despite having an email confirmation approving my change in the number of nights, the receptionist Viv refused to honor it upon arrival. Instead of addressing the issue professionally, the staff insisted on ignoring the email confirmation entirely. To make matters worse, the hotel demanded payment in cash and stated that using a credit card would result in an additional percentage fee. This kind of practice feels unprofessional and misleading, especially when not disclosed upfront. What stood out the most, however, was the complete lack of respect shown by the receptionist Viv. Their attitude was dismissive, unhelpful, and at times rude—something no guest should ever have to deal with. The overall management seems equally unprofessional, as these issues reflect a broader problem rather than an isolated incident. Guests should stay far away from this hotel. The incompetence at the reception and lack of professionalism from management make this establishment one to avoid. There are plenty of better‑run hotels that actually value their guests and honor their commitments.

1.0/520 Dec 2025

Lam • Family Trip

The staff emailed us after we booked. Asking us if they can arrange airport pickup or tours. I wrote back, asking for airport pick up. Our family of 17 people. They wrote back no problem. 1 month before our travel I ask for status if they arrange for airport pick up. No reply, 2 weeks before our travel I emailed them again. We got nothing. I wrote to them no need to them to arrange our pick up. I booked arrange for our own airport pick up. When were at the airport then I got there message list of time of our party for airport pick up. You don’t send out airport pick up and telling you the pricing the day you departure. The staff telling you, they can arrange anything but if if they cannot, they don’t let you know. You have to chasing them to get answer. When we check out they told us cash, we told them we pay credit card first they refused. Pay credit card 8% add on. Most of place charge 3%. Then later they later give us discount 5%. All of us booked from Expedia, one of our sister confirm arrived 1 day late and re-booked with Expedia. They told us they never received the change. We show them the email from the hotel manager they told us David no longer working there. But later we heard they talking to David. We would never recommend anyone to stay of this hotel.

1.0/531 Mar 2025

Prafull • Family Trip

I booked family room which hotel provided on 4th floor and it doesn’t have lift. With kids this is not at all convenient. The room bathroom was not up to mark, lock broken, hot water will start after 5-10mins of continuous flow of water, flush not working properly. Worst experience ever and the property not maintained.

Popular Facilities

WiFi

Parking

Spa

Airport Transfer

24-hour Front Desk

Elevator

Luggage Storage

Accessible Facilities

Free Parking

Sports & Recreation

Snack Bar/Deli

Public Facilities

Parking (Surcharge)

Elevator/Lift

Locker Room

Parking (Free)

Hotel Services

Laundry Service/Dry Cleaning

Hotel Safe

Luggage Storage

Concierge Services

24-hour Front Desk

Other Facilities

Smoking Area

Food & Drinks

Breakfast Buffet

Health & Beauty

Spa

Accesibility

Wheelchair Accessible

Transportation

Airport Transfer (Surcharge)

Tours/Ticket Assistance

Connectivity

Free WiFi

Wired internet (Free)

Location

See maps

View on maps

35 Hang Quat Street, Hang Gai Ward, Hanoi, VN

Nearby Destinations

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Rules

Announcement

Airport transfer is available at an additional charge. Guests are required to book and pay directly with the property. - 4-seat car: 17 USD /one way- 7-seat car: 19 USD / one way- 16-seat car: contact property for details.

Check-in Procedure

Check-in2:00 PM-11:30 AM

Check-out12:00

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

About Hanoi La Palm Premier Hotel&Spa

Hanoi La Palm Premier Hotel&Spa Location
With a stay at Hanoi La Palm Premier Hotel&Spa, you'll be centrally located in Hanoi, steps from Hanoi Old Town Night Market and 5 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.3 mi (0.5 km) from St. Joseph's Cathedral of Hanoi and 1 mi (1.6 km) from Hanoi Opera House.

Hanoi La Palm Premier Hotel&Spa Facility and Service
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Hanoi La Palm Premier Hotel&Spa Rooms
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Restaurant and Cafe
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.

Room Type and Price

Sun, 30 Aug 2026 - Mon, 31 Aug 2026 (1 night)

1 Room, 1 Adult, 0 Children