Pistachio Hotel Sapa, Sa Pa
Pistachio Hotel Sapa, Sa Pa
Pistachio Hotel Sapa, Sa Pa
Pistachio Hotel Sapa, Sa Pa
Pistachio Hotel Sapa, Sa Pa
+ 117 lainnya
Hotel

Pistachio Hotel Sapa

Sa Pa, Sa Pa

Review

Tiket
5.0
Fantastis
Dari 1 review
Tripadvisor
Dari 186 review
Review yang paling membantu
MA
31 Des 2019 - Pasangan
5.0/5
We got a very nice and comfortable room, such a value for money. The hotel give us vouchers and surprise cake which is very nice and thoughtful
Lokasi
Thac Bac Street,Group 10
maps
1
Malam

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
2 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
Di mana alamat Pistachio Hotel Sapa?
Pistachio Hotel Sapa beralamat di Thac Bac Street,Group 10
Pukul berapa waktu check-in & check-out di Pistachio Hotel Sapa?
Waktu untuk check-in di Pistachio Hotel Sapa adalah mulai dari pukul 2 PM dan waktu check-out paling lambat pukul noon
Apa saja fasilitas yang tersedia di Pistachio Hotel Sapa?
Fasilitas yang tersedia dan bisa kamu gunakan di hotel ini adalah (beberapa fasilitas mungkin perlu biaya tambahan):
  • Kolam Renang
  • Wifi
  • Parkir
  • Restoran
  • Resepsionis 24 Jam
Apakah di Pistachio Hotel Sapa tersedia fasilitas kolam renang?
Ya, di Pistachio Hotel Sapa tersedia kolam renang yang bisa kamu gunakan.
Fasilitas
Fasilitas Populer
Kolam Renang
Wifi
Parkir
Restoran
Resepsionis 24 Jam
Spa
Lift
Fasilitas Rapat
Olahraga, Spa & Rekreasi
Fasilitas barbekyu
Ruang perawatan spa
Karaoke
Fasilitas gym
Mendaki
Kolam renang indoor
Kolam renang outdoor
Teras atap
Spa layanan lengkap
Hewan Peliharaan
Hewan peliharaan tidak diperbolehkan
Kesehatan & Medis
Salon
Sauna
Kamar uap
Spa
 

Review

5.0
Fantastis
Dari 1 review
Kebersihan
5.0
Fasilitas
5.0
Lokasi
5.0
Pelayanan
5.0
Kepantasan harga
5.0
Pasangan
1
Liburan
1
Urutkan
Paling membantu
Paling membantu
Terbaru
Rating tertinggi
Rating terendah
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Review dengan foto
MA
31 Des 2019 - Pasangan
5.0/5
We got a very nice and comfortable room, such a value for money. The hotel give us vouchers and surprise cake which is very nice and thoughtful
5.0
Dari 186 review
Kebersihan
5.0
Kamar
5.0
Lokasi
5.0
Layanan
5.0
Nilai
5.0
Pasangan
44
Keluarga
43
Wisata sendiri
10
Berlibur dengan teman
44
Bisnis
9
Ohhellozo
14 Nov 2020 - Pasangan
Our experience with Pistachio was absolutely horrific and maddening. It is as expensive as other resorts, but unable to offer the same amenities and courtesy. Upon arrival, we were told our room wouldn’t be ready as they would be upgrading us to a higher floor. We appreciated that effort. To not waste the day, we opted to use the rooftop pool and subsequently found out that the rooftop pool is not a heated pool. When we initially asked if the pool was heated, they giggled and said, “no! No! It’s too cold. The pool is best to use when weather is the hottest, between 11am - 2pm.“ However, they told us that the pool is closed from 12-2 every day for cleaning and maintenance. So you give us recommendations of when best to use your pool, but the best time to use it is when your pool happens to be closed anyway. What a terrible impression to leave on your guests. They decided to give us access to the pool. When we went up to use the pool, we notice that a special feature of the rooftop pool is being able To have breakfast served and enjoyed on the pool. However, when we asked if they offered lunch by (not in) the pool, they said no, absolutely not. Bizarre. Upon check in, they also told us that the bus shuttle, the spa, the karaoke room are all unavailable right now. Despite having many employees standing around, none could operate a car for the shuttle. And the spa and karaoke room? Undergoing maintenance. On top of that, both the heated pool on first floor and rooftop are closed at 7pm—in addition to closing 12-2pm. For the price you pay, you expect to be able to enjoy the many amenities that the hotel offers—yet the hotel offered none. And the biggest selling point, the pool has unnecessary restrictions where there should be none. An average hotel pool hours are 6am - 10pm. Not only do they close during the hottest time of the day but close early too. The room itself is beautiful with a nice view. We decided to make the best of. We went out for a drive and decided to cut our dinner short for an evening swim only to return to the smell of wet paint and cigarettes. The heated pool is in an enclosed room on the 1st floor and it just so happens that the crew decided to paint the pool room, which made it difficult to enjoy the pool when there’s inhalation of newly applied toxic paint. They didn’t even wait for the pool to be closed, when there would be no pool users to then paint. Inconsiderate indeed. When we were on our way back to our room, the elevator was reeking of paint smell and the door opened to the lovely smell of cigarettes, despite there being a no smoking sign. The smell trailed all the way to our room, and it turns out our neighbors were the culprit. Later in the evening, we tried to adjust the temperature, we thought it was done, but later in the night it became suffocatingly hot. It was clear we didn’t turn it on. So I called the front desk and they said to just “turn it off and wait,” because apparently the staff controls the whole temperature for the building and then locks it so that no one can change to the temperature they need. Can you believe that? A “resort” controlling and locking the temperature so that you cannot adjust it to whatever you are comfortable with. To make matters worse, our smoking neighbors thought it would be appropriate to talk loudly at 10pm then later at 1am—so loud that it woke us up, these are not sound proof doors, but they were excessively loud. Then we were unable to sleep in the night because it was so hot. So maddening hot that we had to leave the balcony door open throughout the night to let some air in! Their breakfast is just about their only redeeming quality. We opted not to do a lot of the things in Sapa to try to enjoy whatever little amenities the hotel had to offer—especially since we paid such a healthy sum. We ended our sightseeing early to enjoy the pool before checkout and went up at 10:45am, for them to tell us that we must “do them a favor” and leave because someone else had reserved the rooftop pool area.. and that “actually, the pool is closed from 11-2pm” not the 12-2pm that the front desk had initially told us. But they said, come back at 11:15am they will make an exception. My boyfriend returned at 11:15am to which they said that their reserved guests were late and that we can return at 11:45 instead (checkout is at 12pm). As if the timing wasn’t annoying, they chose to cater to one particular group and shut down the area so that hotel guests could not use it. When we were on our way to check out, we called the front desk ahead of time to make sure to have a taxi at 12:45 and we confirmed twice. And yes, you guessed it, they did not have it ready. They looked shocked and questioning us as if we never called to ask. No taxi. Not at 12:45/12:50/not even 12:55. This place is a mess and a waste of money. Completely unprofessional. It's fraudulent what they did. If you’re going to be so strict with your guests, have your house in order. This hotel is laughable. Do yourself a favor and stay at Silk or Pao, which was where we were initially going to stay and regret that we didn’t.
locqnguyen
07 Nov 2020 -
Maybe you think my title maybe a little bit over, but trust me, Pistachio is so far the best hotel I have ever stay in Sapa. I am a Vietnamese and I love Sapa very much. I have been here every year for at least 3 nights each year. I have stayed in many different hotels, from the low cost to the very expensive one, but this hotel is the first one I feel I am having a good deal. The quality of interior is great, the breakfast is good with variety of food, the bar on 12 floor have good drink. I am highly recommend everyone should try to have dinner hear. Honestly, the food for dinner is really good. However, the only one thing I am not happy is about the car park. This car park is quite messy. It make my first impression not good enough. Overall, for about $150 per night here, this Hotel is perfect.
maddyk488
03 Nov 2020 - Pasangan
Stayed here with my boyfriend for three nights and absolutely loved it! The hotel is beautiful and in a good location, and the views from our room and the rooftop pool were amazing! The staff are so lovely and friendly, especially Sara on the front desk and Bing who helped us with our luggage. We would highly recommend staying here and hope to be back again soon!
hawilk
03 Nov 2020 - Pasangan
My girlfriend and I stayed in this hotel for 3 nights, having finished full time jobs and just wanting to relax. The staff were brilliant and very friendly - especially Sara and Binh. We got an upgrade at no additonal cost, and decided to stay an extra night as well. Breakfast was great, and I was surprised at how good dinner was (especially the steak). Will hopefully be back soon, thanks again!
jacksonn199
29 Okt 2020 - Berlibur dengan teman
I have just visited Sapa from Oct 26th - 28th and stayed at Pistachio Hotel Sapa. This hotel is near Sapa center and has a fantastic viewing to Ta Van Village and Fansipan mountain. On the 12th floor, they have nice bar and beautiful swimming pool. We had a so delicous dinner with reasonal price. Breakfast is good choice and many selection. Staffs are friendly and helpful, our room is an amazing with professional setting up. Thanks Mr. Vu (Owner), Mr. Tam (GM) and Mr. Quang (FBM) had a warmly welcome us. Hope to return in near future. Thanks.
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