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Mermaid Bay

Cardiff, Cardiff

Review

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2,2/5

KurangDari 20 review

5,0/526 Feb 2020

Michael • Trip bareng Teman

Perfect location for a night out. Lovely size apartment. Very clean. Only negatives being a few missing lightbulbs and one sofa leather was tired and worn. Regardless of that would definitely book again.

5,0/527 Okt 2018

Verified traveler

The location of the property was extremely handy as it was close to Cardiff Bay and also the city centre. Both less than a mile away. The owner was very helpful and was quick to respond to my texts. The apartment was also easily accessible and secure. Would use it again. Thanks.

4,0/519 Jul 2019

Fernando • Trip Keluarga

great location, very close to both the bay and the city center

4,0/517 Feb 2019

Verified traveler • Trip bareng Teman

The layout of the apartment Communication with apartment owner

4,0/513 Okt 2018

Helen

Booked this apartment as an alternative to a 3 night business stay in a hotel. It’s a lovely big flat with lots of space. Well appointed with tv, WiFi facilities. Two bathrooms, one with a bath. Kitchen & lounge area a little worn but really comfortable. Overall cleanliness is good. Comfy stay & excellent value for money!

3,0/51 Mei 2019

Verified traveler • Trip Keluarga

Local Area - hostel nearby - industrial estate nearby + 10 minute walk to city centre + 15 minute walk to Cardiff Bay + police station nearby + shop nearby + cash point nearby Condition - loose unit in lounge - broken slat on lounge blind - tatty corner sofa in lounge - loose smoke detector in kitchen - some blinds missing rods - some lightbulbs missing in rooms + new two seater sofa in lounge + everything else in good condition Comfort + comfortable beds + comfortable two seater sofa Cleanliness - unclean ensuite shower cubicle - unclean bedroom mirrors - cup rings on dining table - cup rings on bedside table - damp wooden chopping board + everything else looked clean Service - no face to face contact - all contact done over phone - calls sometimes not answered - no pass for private car park - told to contact cleaner ourselves - had to pay a cleaning fee + free parking on main road nearby + responded to texts/missed calls + deposit returned promptly Overall - strange smell in boiler cupboard - old fashioned hot water system - unclear heating system + reasonably priced apartment

3,0/531 Agt 2018

Rabiena • Trip bareng Teman

Good location, great customer service

2,0/54 Jul 2019

Wendy • Trip Keluarga

Unable to get any information up to 24hrs before our stay. Asked to pay £200 deposit of which £25 was to be kept for cleaning. The place was stinking dirty. Disgusting!! Had to clean ourselves. Hole in wall of bathroom, bathroom amenities were filthy. Blind in main bedroom broken and didn’t fit. Took over a week to my deposit back. And to top it off I was told where to park by owner and was given a parking fine which the owner told me he would sort out but to date has not. Will be taking it further. Do not bother. Not worth the money, total con. The pictures show it all.

2,0/522 Jun 2019

Steve

I booked apartment and arrived with no access to start with or email. I then had to chase up and then submit a deposit of £200 which I was not aware off. I did this expecting to receive this back as stated in 24 hrs. I'm now being told I had a cleaning charge of 25 quid which is poor as most places of rent it's included. I arrived late used the shower went to bed and left. No utensils used at all. I also had to chase up the refund...what kind of system hace we got here that the customer has to do all the chasing to deposit and refund.when arriving g in property the bathroom had been used and toilet not flushed which us awful considering I now see you're charging me a cleaning charge. Very poor professionalism and needs to he included in initial charge and set up better. I will not use again, and also as previous customer had said the room was co.pletly different to one on the pics

2,0/510 Jun 2019

Will • Trip Pasangan

Good location, bad appartment

1,0/514 Sep 2019

Richard J

shabby rundown place which we left after just one night , having paid for 5! No hot water , broken bed, no light in bathroom, mould in shower , incredibly stained white sofa ( covered up with a blanket) etc.. Brrrr.., don’t even want to think about it any more .., 👎👎👎👎

1,0/513 Sep 2019

Verified traveler • Trip Solo

I thought the used condom under the bed was uniquely disgusting. As was the £25 cleaning fee charged on top of the price. The place is grubby and one has to walk through a bad neighborhood if you come from Central Station. Navis will take you down Bute street which has a number of shelters and homeless on the streets. Walking in I saw 2 drug deals go down in broad daylight and then a stabbing! yes a stabbing at the Christina steet projects shut down the entire area with police. Apparently that is a known drug dealing area. Lastly, and best of all, the room is located directly across from an elderly shelter. Fine but the staff come out every two hours for a smoke break all night and talk loudly. You cant open a window. And I was there during a heat wave. It all ended with deliveries at 6.30am on metal carts over cobblestones. It was the worst place I have EVER stayed in. I woudl avoid this grubby hole at all costs. Oh - and the beds are of dismal quality. Thin mattresses. It was so bad it was actually funny. It is clearly only good for a flop house for people in town for rugby who are too pissed to care.

1,0/514 Agt 2019

Syed H.

Booked online and enquired if Lift?Elevator available. Did not know so wait for Property Manager to contact. On contact, found out that no lift available. Told him about my COPD, Breathing difficulties, Diabetes, and difficulty in climbing stairs. Assured that apartment will be on first floor with hardly 8 steps. Received text with info about entry to apartment, but said 2nd floor. Contacted again and received re-assurance text that it should read 1st floor, On arrival, contacted cleaner as found out that apartment was on 2nd floor, with more than 32 steps. Told SORRY, nothing else available. Parking Bay not marked so had to wait to find out. (Asked a resident there but he told me that these are private apartments and cannot be rented out???). Anyway, reached the top, after a few stops. Checked out the facilities. Found out the following, considering that this is CLAIMED/advertised as 4 star accommodation: 1. Although we had booked for 5 people, ONLY 3 forks and no serving dishes 2. 4 Pillows and 2 Duvets 3. Toilet flush tank not filling up. ( Complained a few times but not repaired till we left) 4. Shower holder broken so shower hanging down. ( Complained a few times but not repaired till we left) 5. The bedroom blinds were broken. Got them fixed but then kept falling down every time used. ( Complained a few times but not repaired till we left) 6. The Lounge blinds kept falling down. ( Complained a few times but not repaired till we left) 7. Large Flat screen TV shown online, but only found a small ALBA TV, without remote, so could be used. Complained. Received a remote After 3 days. 8. Was told that fans will be available but none found. Complained. Got fans after 4 days. 9. The cleaner lady arrived on Saturday expecting us to leave, but we had bookings till Sunday. When we arrived the first day, she did not know about our booking either. 10. No cleaning done by anybody all the week. We cleaned it ourselves and left the apartment absolutely clean. DESPITE THAT, WHEN WE RECEIVED OUR SECURITY DEPOSIT BACK, we still had to pay CLEANING CHARGE???????? NOW FOR THE SERVICE; (A JOKE) Complaints had to be made several times, both to the Property Manager and the Cleaner, by phone and text. Not once the phone was answered, and always had to leave a message, but unfortunately, with NO RESPONSE to either of the communication. Overall, extremely disappointed, and a very bad experience for all the money we paid. NEVER AGAIN.

1,0/53 Agt 2019

Verified traveler • Trip Keluarga

Do not like at all..... There is no detail of the address. hard to find it....

1,0/58 Jul 2019

Verified traveler • Trip Solo

These people are cheats, the price advertised on Expedia is clearly wrong. The owner will cut £25 from your deposit as a hidden “cleaning fee” which is not mentioned anywhere when making the booking. To me that’s unlawful competition as people are misled into thinking they are booking the cheapest apartment around. I’m greatly disappointed.

1,0/516 Jun 2019

Daniel

Completely false advertisement, not an up market flat at all. Food and spit up the wall, no WiFi, tv didn’t work, two broken double beds (not the king advertised) and a broken sofa, the kitchen equipment has never been cleaned properly we ended up eating out every night. Adam completely lies and blamed it on a previous tenant. I promised to rebook just to get my deposit back, avoid at all costs.

1,0/519 Apr 2019

Rizwanullah • Trip Keluarga

This people are not professional and ripped off customer too much hidden charges Don’t book these apartments in any occasion I have very bad experience They charge me for nothing even I didn’t go to these apartment

1,0/519 Mar 2019

Keri • Trip Keluarga

Okay so firstly this is not a hotel or corporate apartment but what appears to be someone’s flat that they let out. There were two TVs in the lounge on the wall, one of which did not work. The leather sofa was old and clearly past it! The worst thing though was to do with parking - it was meant to be free !! But only if the owner had left permit ! He didn’t and lied about it. We had to drive round the barrier too as code didn’t work. Now have £65 fine and had to park off site second night.

1,0/515 Mar 2019

Ryan

Took a deposit and never refunded and now I can't get hold of them

1,0/52 Mar 2019

Matthew • Trip Keluarga

Dirty apartment with loose wiring,extra costs

Fasilitas Populer

WiFi

tiket Green

Ruang Tamu

Pembuat Kopi & Teh

Dapur

Balkon

Setrika

Parkir (Gratis)

Layanan Laundry/Dry Cleaning

Lift Tidak Tersedia

Properti Bebas Asap Rokok

tiket Green

WiFi Gratis

Lokasi

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Dumballs Road, Cardiff, Wales, GB

Destinasi Terdekat

Jarak di atas diukur berdasarkan garis lurus. Jarak perjalanan yang sebenarnya mungkin berbeda.

Kebijakan Akomodasi

Prosedur Check-in

Check-in2:00 PM-midnight

Check-out11:00 AM

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Belum ada informasi dari tuan rumah mengenai adanya detektor karbon moniksida di properti ini; pertimbangkan untuk membawa detektor portabel Anda sendiri
Belum ada informasi dari tuan rumah mengenai adanya detektor asap di properti ini
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Properti ini tidak memiliki resepsionis.Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Selengkapnya

Mau check in lebih awal? Kamu bisa isi Permintaan Khusus di halaman pemesanan.

Tentang Mermaid Bay

Lokasi Mermaid Bay
Dengan menginap di apartemen ini di kota Cardiff (Butetown), Anda akan berada hanya 5 menit dengan berkendara dari Teluk Cardiff dan Utilita Arena Cardiff. Apartemen ini berada 1,9 mi (3 km) dari Kastil Cardiff dan 2,3 mi (3,6 km) dari Stadion Principality.

Kamar di Mermaid Bay
Buat diri Anda nyaman di apartemen ini, yang memiliki dapur.Terdapat balkon atau patio pribadi.Tersedia akses internet nirkabel gratis untuk kebutuhan internet Anda, dan televisi layar datar untuk hiburan.Kenyaman meliputi ruang duduk terpisah dan pemanas air untuk kopi/teh, dan Anda juga dapat meminta microwave.

Tipe Kamar dan Harga

Jum, 14 Agt 2026 - Sab, 15 Agt 2026 (1 malam)

1 Kamar, 1 Dewasa, 0 Anak