Hotel>Quintana Roo>Cozumel>Casa Maca

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Review

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Hotel

Casa Maca

Cozumel, Quintana Roo

Serunya Nginep di Sini

Pas buat pencinta wisata alamCuma 1,7 km ke Mamitas Beach Club

Dekat taman bermainCuma 344 m ke Yucatek Divers dan 901 m ke Xaman Ha Aviary

Strategis! Dekat transportasi umumCuma 701 m ke Playa del Carmen Maritime Terminal dan 1,4 km ke Pier Navega

Review

Lihat semua

4,2/5

BagusDari 20 review

5,0/511 Mar 2026

Alex • Trip Solo

Wry quite nice friendly staff!!

5,0/54 Mar 2026

Maria yaelina • Trip bareng Teman

Sii muy limpia la alberca

5,0/530 Jan 2026

Shannon • Trip Keluarga

The staff were great!!! Excellent location. Lovely staff. Housekeepers were Fabulous!!!

5,0/56 Jan 2026

Adriana

Nice staff and clean room

5,0/52 Jan 2026

Chris • Trip bareng Teman

Staff was really friendly and helpful they found us great rates for small trips and restaurants and TAXI fares

5,0/515 Des 2025

Maria • Trip Keluarga

Habitacion muy limpia, excelente servicio.

5,0/511 Des 2025

anthony • Trip Pasangan

New remodel room, very clean and helpful staff. Please don’t let the front discourage you. Its hallway goes through a strip mall type building. We usually only stay Marriott’s and resorts but this was extremely nice with a balcony too

5,0/521 Sep 2025

Jorge • Trip Solo

Instalaciones limpias, espacio en habitacion excelente para la estancia, muy seguro, personal siempre atento y resolviendo inconvenientes

5,0/510 Agt 2025

Christina • Trip Pasangan

Amazing staff went above and beyond

4,0/518 Apr 2026

Luz • Trip Pasangan

Practicamente solo fue para dormir y se duerme muy bien.

4,0/56 Mar 2026

Octavo • Trip Solo

Habitación limpia

4,0/517 Feb 2026

Freddie

The staff was very friendly and helpful. Felt safe in Playa del Carmen; will definitely explore again

4,0/59 Feb 2026

Ronan

Chambre au top. Personnel aux petits soins

4,0/58 Jan 2026

Oscar

Great location and helpful staff.

4,0/56 Nov 2025

Esteban • Trip Pasangan

La habitación está limpia y aceptable comoda..! El personal fue amable...

3,0/527 Mar 2026

Justine

Le personnel était très serviable et professionnel.

3,0/515 Feb 2026

Éloi Henri • Trip Pasangan

We truly enjoyed our stay mainly because of the kindness and friendliness of the staff, who were welcoming and helpful throughout our visit. The location is excellent — close to everything, making it very convenient. The air conditioning worked well, the room size was practical, and the Wi-Fi functioned properly. Access to Netflix and other streaming platforms was also appreciated. However, a few areas could be improved. The cutlery and utensils felt greasy. The refrigerator did not stay cold enough even when set to the highest level, which prevented us from properly storing food and led us to eat out instead. The shower drain was clogged, and there was occasionally a sewage-like odor. Although the sheets and towels smelled clean, they were stained. We had to request an extra blanket as it was cold at night. The pillows were not very comfortable, and soundproofing could be improved — we could hear surrounding music and neighbors even at normal speaking volume. Overall, we would return for the location and the quality of service. With a few improvements, the experience could easily be excellent.

3,0/530 Jan 2026

Siddhartha • Trip Solo

Location is great but overall experience was subpar. Lots of noise and water was difficult to control (hot vs cold). Also they said they’d store my luggage and then later asked for a fee.

3,0/58 Jan 2026

Juan • Trip Solo

The shower leakes into the floor of the bathroom, the latches for shower are rusted,.

2,0/510 Jan 2026

Janice Gail Mary • Trip Pasangan

VACATIONERS ALERT When you see the pictures of this hotel it looks really nice. SO VERY WRONG We booked a junior suite, they put us on the 3rd floor #2306 We had to stay in this room for 3 nights listening to the banging noise of the water tank every 5 minutes no sleep. Water flies was coming out the drain when we turn on the water, plus the water dains very slowly. You can not regulate the shower it gose from hot to freezing cold on its own. When you look out the window you feel like you're in the ghetto. Expedia tried to reach out to them several times when they finally got through, they told expedia that they upgraded our room at no extra cost. They did not upgrade they gave us another junior room with a coach suite # 2203. Now that room #2203 when you look out the window again you feel like you're in the ghetto. Bathroom light fixture did not work even though they brought someone in to fix it, it still was not working. Foul smell came from the sink that we had to keep closing the door and left all the windows open. So that smell would go away. We even borrowed one of their air fresheners at times to make the room smell nice. I could keep going on about this hotel Casa Maca,how bad it was. The only good thing I can say is that Jose and Alondra helped us wherever they can. I'm grateful for their help. So please when you see Casa Maca hotel, keep scrolling. P.S look at my pictures.

Lokasi

Lihat peta

Av. Juárez, Lote 008-1, Mz. 15, Playa del Carmen, QROO, MX

Destinasi Terdekat

Jarak di atas diukur berdasarkan garis lurus. Jarak perjalanan yang sebenarnya mungkin berbeda.

Kebijakan Akomodasi

Pengumuman

Biaya Sanitasi Lingkungan sebesar $33 MXN (Peso Meksiko) per kamar, per malam akan dikenakan pada saat kedatangan. Pajak wajib ini berlaku untuk semua pengunjung ke Riviera Maya dan harus dibayarkan langsung di akomodasi. Jumlah biaya dapat berubah tanpa pemberitahuan sebelumnya, sesuai dengan peraturan setempat pada saat check-in.

Selengkapnya

Prosedur Check-in

Check-in3:00 PM-11:00 PM

Check-out11:00

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit, kartu debit, dan uang tunai
Fitur keamanan di properti ini mencakup alat pemadam api
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Properti ini tidak memiliki resepsionis.Properti ini tidak bisa melayani check-in pada larut malam. Tamu akan menerima email dalam waktu 72 jam sebelum kedatangan yang berisi petunjuk check-in. Tamu dapat mengakses akomodasi melalui pintu masuk pribadi.Resepsionis virtual menyediakan bantuan untuk tamu. Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Selengkapnya

Mau check in lebih awal? Kamu bisa isi Permintaan Khusus di halaman pemesanan.

Kebijakan Lainnya

Tersedia akses kolam renang dari pukul 07.00 hingga pukul 20.00.
Tamu dapat merencanakan membawa hewan peliharaan dengan menghubungi properti secara langsung, dengan menggunakan informasi kontak pada konfirmasi pemesanan (biaya tambahan berlaku dan tercantum di bagian Biaya).

Tentang Casa Maca

Lokasi Casa Maca
Dengan menginap di Casa Maca, Anda akan berada tepat di pusat kota Playa del Carmen, hanya berjarak 10 menit dari Quinta Avenida dan Pantai Utama Playa del Carmen. Hotel ini berjarak 0,7 mi (1,1 km) dari Playa del Carmen Maritime Terminal dan 1,2 mi (1,9 km) dari Pantai Mamitas.

Fasilitas dan Layanan di Casa Maca
Nikmati fasilitas rekreasi seperti kolam renang outdoor atau nikmati pemandangan di taman.

Kamar di Casa Maca
Nikmati kenyamanan rumah Anda sendiri di salah satu dari 15 kamar berpenyejuk udara yang dilengkapi dengan Smart TV. Akses internet nirkabel gratis tersedia untuk berbagai keperluan Anda, juga saluran kabel untuk menikmati hiburan. Kamar mandi mempunyai shower dan perlengkapan mandi gratis. Fasilitas mencakup brankas. Layanan pembenahan kamar disediakan atas permintaan dan setrika/meja setrika juga disediakan jika diminta.

Tipe Kamar dan Harga

Min, 26 Jul 2026 - Sen, 27 Jul 2026 (1 malam)

1 Kamar, 1 Dewasa, 0 Anak